Engineer Engineering

Ken Trombley 248-***-****

*** **** *****, ***** ****, MI 48383 **************@*****.***

Profile

Disciplined, self-directed, and results-driven Quality Engineer with extensive experience in the automotive engineering

field, offering a versatile blend of technical expertise and people skills. Committed to providing quality & consistent

technical and customer support. Highly effective at working independently and as part of a team. Experienced in Chrysler

Quality Warranty Information Systems and Early Warning Tracking systems. Six Sigma Green Belt, DFMEA, Shainin

Red X overview and awareness.

Professional Experience

Chrysler Corporation, Auburn Hills, MI

January 2007 – December 2013

Warranty/Quality Engineer

• Researched warranty data to discover issues causing an increase in warranty numbers. Reduced

warranty C/1000 by 10% by identifying root causes and implementing corrective actions on warranty

issues.

• Generated issues list along with charts and graphs illustrating the impact on warranty and

presented to management on a monthly basis.

•Collaborated with design engineering to redesign components that were causing warranty issues.

•Worked together with the assembly plants to establish corrective actions on process issues such as

setting up Quality Verification Stations and One Point Lessons.

•Coordinated with component suppliers to establish corrective actions on supplier components that

were failing and causing an increase in warranty.

•Supported assembly plants in new product launches tracking and resolving assembly process issues.

Chrysler Corporation, Auburn Hills, MI

December 1996 – January 2007

Service Engineer

• Reviewed engineering CAD to digitally assemble components and evaluate the design for

service access to vehicle components to ensure the vehicle is serviceable.

• Created issues list and worked with design engineering and assembly plant engineering to

develop alternate designs and processes in order to resolve serviceability issues.

• Created presentation materials for Service Engineering training classes.

• Recognized as an experienced leader and selected to be a training instructor delivering

educational modules to Design Engineering teams to ensure Service Engineering best practices are

adopted.

Chrysler Corporation, Auburn Hills, MI

June 1985 – December 1996

Supervisor – Truck Mock up

• Supervised a team of technicians in the fabrication and build of mock up vehicles to verify the

packaging of under hood components. Supervised a team of technicians in the fabrication and build of

mock up vehicles to verify the packaging of under hood components.

• Created issues list and conducted meetings with engineering and the assembly launch team to

resolve packaging and assembly issues.

Chrysler Corporation, Auburn Hills, MI

January 1978 – June 1985

Prototype Build Technician

• Fabricated components for prototype vehicles and assembled the vehicles from the ground up.

Education

Central Michigan University, Warren, MI

Bachelor of Science: Industrial Administration December 1996

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