Customer Service Insurance
Resume:
Sonja Hovatter
Princeton WV 24740
EXPERIENCE
September to Present
HealthSouth, Rehab Nursing Tech (CNA)
February 2013 to September 2013 Heartland of Beckley, Registered Nursing Assistant
October 2011 to July 2012 Princeton Health Care, Princeton WV, Registered Nursing
Assistant
April 2011 to August 2011 Blankenship Insurance Agency, Nationwide, Property and
Casualty, Life Agent
October 2010 to December 2010 Colonial Life Insurance, Business Supplemental Life
May 2010 to September 2010 Combined Insurance, Supplemental Insurance Services
November 2007 to March 2010 Echostar (Dish Network), Bluefield WV, CSR I I I
August 2000 to March 2007 Mu rphy Insurance Agency, Customer Service Agent for
Personal Lines and Date Ent ry Clerk for Commercial Lines
April 1991 to August 2000 AAA Bluefield, Property and Casualty, Life and Health Agent
November 1993 to December 1993 Leggett’s Mercer Mall, Bluefield WV, December 1993
Seasonal Gift Wrapper(Seasonal)
1991 City of Princeton, Princeton WV,Volunteered to gain office experience.
E DUCATION
October 2013 CPR Certified
August 2011 to October 2011 Certified Nursing Assistant Class. Later tested for Registered
N ursing Assistant and currently licensed.
November 1997 Communicate with Confidence Class, Insurance Women Association Class
July 1995 Accredited Customer Service Representative Designation (ACSR), Completed
F ifth and Final Part to Earn Designation
May 1994 Accredited Advisor in Insurance (AAI), Completed Third and Final Class to Earn
Designation
August 1991 Insurance Schools of West Virginia, Obtained Property and Casualty
I nsurance License.
September 1990 Completed Business Technology Course at Valley College
June 1981 Graduated from Princeton Senior H igh School
MAJOR QUALIF ICATIONS AND SKIL LS:
Knowledge of M icrosoft Office Programs, Wordperfect, Computer Software, Telephone
Skills, Adding Machine, Copier, Fax Machine, and Sales
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