Administrative Assistant Manager
Resume:
Sonya Michelle Rainge
Lithonia, GA 30058
Cell Phone: 678-***-****
**********@*****.***
Summary: As a committed professional, my goal is to always embrace the challenges presented to me and help my
employer achieve new highs. My abilities as a team player and service oriented employee allow me to embrace new ideas
and help move forward any project, or concept in the timeline presented. Computer skills: Microsoft Office, Bloomberg,
Addvantage, Fundlinx and Sungard systems knowledge.
Core Leadership Qualifications
•
Staff Training & Development
Team Building / Leadership
Food Safety and Quality Management
Human Resources Management
Professional Experience
CHEF VIC’S CATERING – COLLEGE PARK, GA January 2007 – Present
Banquet Manager
Ensures that function rooms are set-up in accordance with customer satisfaction by supervising set-up staff and
inspecting function room
Conduct function review with customer; adjusts specifications as necessary and performs follow-up to insure all
details are correct
Maintains proper staffing levels and controls payroll costs
Assures proper sanitation and hygiene techniques with staff
Insures the timeliness of all banquet activities
SIMMERING SOUP KITCHEN – ATLANTA, GA November 2012 – November 2013
Administrative Assistant/Office Coordinator/Data Entry
Relieve management of administrative details and projects
Coordinate daily work flow
Update and follow up on delegated tasks to ensure progress to deadlines
Take initiative in manager’s absence
Handle petty cash & all office receipts
Handle travel for incoming guests and hospitality for our office
Take care of daily efficiency reports of production
Assist HR with payroll entered time & attendance into ADP System
Assist all management with daily tasks
Maintained daily production into Batchmaster System
Managed daily incoming shipping & receiving invoices
ARISE VIRTUAL SOLUTIONS – LITHONIA, GA November 2011 – September 2012
Direct Sales (Work from Home Agent)
Inbound reservations sales calls from direct customers and making bookings onto the Client’s
reservations system
Ensure that each CSP Affiliate complies with the following Service Level Requirements during the term
of this SOW
Ensure that the weekly and monthly adherence goals are being met
ZAXBYS RESTAURANT – LITHONIA, GA November 2007 – July 2008
Assistant Manager
Assist in providing Team Members with the appropriate training
Ensure a clean, organized restaurant, prepared to deliver quality food and Encore service
Keep neat, accurate and current records providing the historical data to plan for increased sales and profits
Supervise and motivate Team Members
Maintain high standards of service throughout the operational day by demonstrating management by example
Assist in the timely execution of all marketing plans
Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward
Company objectives
Responsible for increasing sales and making a profit
BLOCKBUSTER, INC – LITHONIA, GA September 2005- March 2008 Shift
Leader
Direct employees in the creation of a positive customer experience that includes a proactive interaction and
immediate resolution of customer issues as needed
Responsible for meeting sales goals for their shift set by the store manager
Responsible for assigning individual shift goals to employees and following up with each of them to ensure
delivery of goals
Coaches and develops CSR's on their shift per standard and as needed
Ensures that proper inventory, cash controls, and loss prevention procedures are in place and followed
Processes administrative tasks as needed including reviewing and taking action on daily reports
MARTIN RISK MANAGEMENT – NORCROSS, GA October 2005 – May 2006
Administrative Assistant
Administrative Support
Responsible for performing accounts payable and receivable
Scheduled appointments and made travel arrangements for President of company
Maintained accurate record of travel expenses and reimbursements
Assisted CEO with payroll and bookkeeping
Completed tasks in a timely manner for various staff members
Performed excellent customer service by renewing policies and renewing licenses
Sorted, filed and distributed incoming / outgoing mail for office staff
RELIANCE TRUST COMPANY – ATLANTA, GA June 2000 – November 2001
Team Leader – Trade Settlement
Supervised 5 team members
Initiate transfer of cash and securities from previous trustee for new accounts
Initiate transfer of securities to successor trustee for accounts terminating
Adhere to Department follow-up standards for all transfers.
Perform follow-up on outstanding transfers based on type of transfer
Ensure files are organized and written documentation is retained on transfers
Ensure that all cash management trades are executed same-day
Ensure that team is meeting departmental standards and deadlines consistently and effectively
CHRISTIAN HARFOUCHE MINISTRIES – PENSACOLA, FL November 1994-December 1999
Administrative Assistant/Data Entry Clerk
Input our weekly Tithes & Offering into system
Help monitor our tape inventory
Assisted Pastors with scheduling of upcoming events
Responsible for preparing the end of year contributions letters
Sorted, filed and distributed incoming / outgoing mail for office staff
Handle petty cash & all office receipts
Assist all management with daily tasks
Responsible for inputting all members & guests into our data bank
EDUCATION
Associates in Business Management University of Phoenix (online) November 2008 – June 2011
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