Maintenance Manager

GARY A. WESTERN

***** **** ******** ****** ********, Arizona 85323 623-***-****

************@*****.***

Production Manager

Training and motivating teams to balance productivity, quality and safety

to exceed expectations.

Areas of Expertise: More than 10 years of safety, production, quality and

Coaching and equipment management experience leading teams of 300+

Mentoring technicians to accomplish 6,500+ maintenance and repair

Optimizing Production actions annually.

Efforts Flexible communicator who builds collaborative, positive

Time Management team environments that optimize production results.

Strategic Planning Proven coach and mentor who is dedicated to enforcing

Process Improvement compliance with technical regulations and safety

Team Building / standards

Morale Former Secret security clearance, last investigation

Safety Program 1/2008.

Management

Production Planning

PROFESSIONAL EXPERIENCE

Full-time Student and Family Caregiver

6/2011 to 6/2013

Took 2-year sabbatical to provide care for terminally ill family member

and assist with getting his estate in order. Attended school full-time to

obtain Bachelors degree.

Maintenance Production Manager (Superintendent) - United States Air Force

6/2008 to 6/2011

Directed and planned the maintenance production of 300+ technicians,

across 9 diverse maintenance specialties. Maintained and inspected

critical equipment valued at $650M+. Established daily production

priorities, created workflow schedule, delegated tasks and dispatched

specialists that ensured daily production goals were met. Scheduled

inspections, preventive maintenance and emergency repairs to ensure

customers had equipment to meet their needs.

. Motivated and trained technicians to complete 4,000+ annual repairs

and 2,500 annual scheduled maintenance events with a 98% on-time

completion rate. Utilized effective scheduling, time management and

outstanding leadership under pressure to meet daily production goals.

. Transformed unit that had a dismal 45% equipment availability rate to

78% rate within a single shift. Quickly improved to 89.6% equipment

availability - well above the 82% USAF standard.

. Trained production managers and maintenance coordinators in effective

maintenance management. Effective prioritization and coordination

tactics led to a 66% decrease in delayed maintenance actions in less

than 5 weeks.

. Compiled statistical data and conducted trend analysis of key

performance indicators. Defined training needs and policy or

procedural deficiencies; implemented solutions to correct

inefficiencies or reverse negative trends.

. Motivated team to balance production with quality and achieve 96% pass

rate on 1,000+ annual QA inspections.

. Collaborated with other managers to resolve scheduling conflicts and

delays in troubleshoot complex malfunctions.

. Created a safety-conscious work environment that complied with all

OSHA, hazardous materials handling, storage and disposal, personal

protective equipment (PPE) usage and FOD regulations.

Quality Inspection Manager (Phase Inspection Chief) - United States Air

Force 7/2006 to 5/2008

Oversaw 28 personnel performing phase inspections, the complete tear-down,

inspection, maintenance and rebuild process that included checking all

components for serviceability and safety and operational checks of all

systems. Coordinated logistics of ordering and receiving all necessary

supplies.

. Planned and coordinated the production schedule for 3,700 maintenance

tasks, hundreds of time-sensitive inspections or repairs, 450+

upgrades and modifications and 37 phase inspections annually.

. Played a key role in team's 99% on-time completion rate and 96% QA

pass rate. Created annual strategic plan that forecasted equipment,

parts, supply and staffing requirements to meet customer needs.

. Consolidated maintenance and inspection efforts in order to streamline

the inspection production flow. Used Lean principles to save more than

70 hours per year as a result.

. Oversaw all forms management, data entry and documentation of every

maintenance and inspection action. Audited maintenance records to

ensure accuracy rates of 98.5% or greater.

Equipment Manager (Support Section Chief) - United States Air Force

5/2003 to 6/2006

Supervised 32 technicians that controlled accountability, maintained and

issued 400 tool kits, 14 vehicles, 8,500 technical orders, and 841 support

equipment items valued at $25M+.

. Hand-selected to transform ailing support section; quickly rearranged

section's floor plan and re-inspected 200+ equipment items. Increased

section's quality assurance pass rate by more than 30%.

. Led special projects; divided a single support section into 2

independent operating units; transported equipment, tool kits and

hazardous waste to establish new operating locations. Both sections

were set up and running within the 30-day project timetable.

. Delivered quality maintenance that led to an impressive 95.1% success

rate with no missed production deadlines due to maintenance concerns

and an 86% on-time production rate, both achievements were the best

rates among all units in the division.

. Coordinated resources, equipment and personnel necessary to complete

equipment fleet modification and upgrade project 2 months ahead of

schedule.

EDUCATION AND TRAINING

Bachelor of Science, Aeronautics with minors in Aviation Safety and

Management, 10/2012

Embry Riddle Aeronautical University, Luke AFB, Arizona

Associate of Applied Science, Aviation Maintenance Technology, 12/2008

Community College of the Air Force, Maxwell AFB, Alabama

6-weeks of Leadership, Professional Communication and Personnel Management

Training

NCO Leadership Academy

Lean / Six Sigma Quality Improvement OSHA Safety Principles

Operational Risk Management (ORM) Pollution Prevention Hazardous

Materials Handling and Disposal Hazardous Communication (HAZCOM)

TECHNICAL SKILLS

Proficient in the use of:

Microsoft Office (Word, Excel, PowerPoint and Outlook)

as well as maintenance tracking databases such as IMDS

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