Customer Service Care

Objective

Certified Nursing Assistant and Medication Aide in home health care, hospice care, and Alzheimer and Dementia Care. Established

record of reliability and creating positive rapport with patients, family and staff. Certified Experience in fast paced environment handling

confidential paperwork and providing quality patient care.

Experience

The Independence House at Autumn House, Emerald Care Co. 12/2012 12/2013

Specialized in hospice care. Provided medication to patient at the end of life. Housekeeping, meal preparation and serving, assisted

residents with ADL’s, chart in daily flow charts and in individual resident charts, assisted with range of motion exercises, personal

hygiene and bathing

Home Instead Senior Care 11/2011 12/2012

Went to Client’s homes, assisted in meal preparation and serving, housekeeping, assisted with ADL’s and range of motion exercises,

personal hygiene and bathing assistance.

The Independence House at Coddington, Emerald Care Co. 09/2010 08/2011

Specialized in Alzheimer’s/ Dementia care. Housekeeping, meal preparation and serving, assisted residents with ADL’s, chart in daily

flow charts and in individual resident charts, assisted with range of motion exercises, personal hygiene and bathing assistance.

DQ Grill & Chill 11/2006 02/2008

Worked Drive Thru, made ice cream treats, stocked inventory, front register, and customer service

Education

Nebraska Health Care Association March 2012

Lincoln, NE

Medication Aide 40 hr.

Central Community College July 2010

Columbus, NE

GED

Central Community College July 2009

Hastings, NE

CNA

Skills

Classes in Medical Terminology and first aid. Hospice care provider, Dementia and Alzheimer's knowledge, maintained

2

accurate records of patient care, condition, progress and concerns, performed direct patient care aimed at increasing

comfort, psycho, social and spiritual well being by providing assistance with personal hygiene, physical comfort,

nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.

Member in good standing with Nurse Aide Registry.

Drive thru and front register experience, food preparation, stocking of inventory, working as a team to get orders

completed, customer service skills, opening and closing of the fast food restaurants.

2

Jessica Luce

5033 Valley Forge Rd. Lincoln, NE 68521

Phone: 402-***-**** E Mail: acc7vm@r.postjobfree.com

Contact this candidate