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Leadership, Event Management, Problem Solving, Communication, PR

Location:
Vista, CA
Posted:
March 19, 2014

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Resume:

Vista, CA

856-***-****

DIANE “DJ” WEED acc7r6@r.postjobfree.com

www.linkedin.com/in/djweed

I’m an experienced leader, professional communications expert and event manager with the attention-to-detail

and hard-work ethic of a military officer and the business acumen of an MBA and consultant.

Highly skilled at public speaking, managing teams, multi-tasking, problem-solving and strategic thinking.

My personal values are: Integrity, Service, Excellence and Fun

Professional Experience Event Management Competencies

Consulting Research & Contracts

Technology

2 Years

Budgeting

4 Years

Food & Beverage

Registration & Technology

Onsite Execution

Non-Profit Measurement & Metrics

PR/Marketing 6 Years

11 Years

JOB HISTORY

1. Corporate RX 02/2012 – Present

Consulting/Technology

Independent Consultant Vista, CA

Consults with non-profit and for-profit organizations on business process improvement, business

strategy, corporate image development, event and fundraiser execution, brand enhancement, customer

service improvement, and strategic vision development to enhance efficiency, increase revenue,

improve market position while reducing expenses.

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2. 4 Combat Camera Squadron, USAF Reserve 02/2011 – 12/2011

PR/Marketing

Public Affairs Officer March ARB, CA

Led transition of combat camera career field into the Air Force public affairs career field. Built training

materials, communication plans, recruitment materials and unit Webpage.

3. Society for Modeling & Simulation Int’l 02/2008 – 06/2011

Non-Profit/Technology

Executive Director/COO Vista, CA

Turned around failing non-profit: redefined business strategy, oversaw budgeting, overhauled

membership programs, enhanced customer service, managed recruit ing, led marketing/PR, orchestrated

4-6 conferences/year, implemented process improvements in all core functions, and repositioned

society for success in less than 3 years while doubling total assets, increasing reserves, eliminating debt.

4. Spangdahlem AB – USAF 06/2006 – 09-2007

PR/Marketing

Chief of Public Affairs Spangdahlem, Germany

Directed creative and innovative public relations, marketing and communications. Managed 8 direct

reports, 30+ cross-functional team, $50K budget/equipment, Website, media relations, strategic

planning, community outreach and crisis communication.

5. AAFES HQ – USAF 07/2003 – 06/2006

PR/Marketing

Deputy Director of Corporate Communications Dallas, TX

Managed customer service, internal communications, media and customer outreach, government

relations and PR/marketing activities for an $8-10 billion retailer. Developed more than 30 TV/radio

commercials, the organization’s first-ever strategic communications plan and event marketing plan.

6. McGuire AFB – USAF 07/2000 – 07/2003

PR/Marketing

Chief of Public Affairs McGuire AFB, NJ

Most-junior director of public affairs in base history. Led all internal and external communication

activities, projects and strategy. Managed events, budget and teams. Spokesperson for $11 million

plutonium clean-up project, post 9/11 terrorist attack activities, media outlets like CNN & MSNBC.

EVENT PLANNING EXPERIENCE

Research & Contracts

Researched domestic and international venues for up to week-long conferences for between 200-600 people

Worked with hotels, corporate facilities, and convention centers and their vendors throughout proposal processes

Oversaw contract negotiations for full-service events: room blocks, F&B, audio-visual, business and social services

Budgeting

Managed organizational budgets of up to $750,000 and multiple conference budgets of up to $250,000/event

Saved more than $80,000 on a single international event through successful, complex and contentious negotiation

Built conference expense and revenue calculators to easily project, track and measure event budgets and expenses

Food & Beverage

Managed food & beverage orders, BEO reviews, number confirmations and changes, and onsite food delivery

Worked closely with venue staff/vendors to ensure minimums were met and changes were properly accounted for

Managed F&B requirements for all major meals (plated & buffet-style), coffee breaks and for evening receptions

Registration & Technology

Contracted for and configured a sophisticated online CRM registration system (SAAS) with Website single sign-on

Integrated registration, e-commerce, member database and Website services for exceptional customer experience

Managed event registration, fee payment, refunds, name badges, conference materials, give-aways and exhibitors

Onsite Execution

Managed military balls, air shows, promotion ceremonies, awards banquets, base tours, board of directors’

meetings, media events, holiday parties, open houses, town hall meetings, seminars, fundraisers and conferences

Led on-site conference registration for up to 600 attendees: ensured customer service and problem resolution

Oversaw room set-up, audio-visual support, exhibit halls & exhibitors, decorations and special activity requests

Measurement & Metrics

Created event calculators, budget vs actuals, goals vs ROIs, and polls/surveys to track and measure event success

Generated regular progress and after-action reports for senior leadership on progress and success of each event

AWARDS & RECOGNITION

EDUCATION: PERFORMANCE:

- Top of class – Master’s Program - Air Force Officer of the Quarter four times

- Beta Gamma Sigma (top 20%) – Master’s Program - Air Force Officer of the Year once

- Distinguished Graduate/Top Third – AF Squadron Officer - 4 Military Commendation Medals for excellence and

School service

- Peer Award “Outstanding Contributor” – AF SOS - Air Force Achievement Medal for excellence and service

- 1 of 20 selected from >600+ for AF LEADS Program - Best Unit Website – California State PTA

EDUCATION

M.S. in Global Leadership (MSGL) & Project Management Certificate, May 2015 (projected)

University of San Diego School of Business Administration, San Diego, CA

M.S. in Executive Leadership (MSEL), May 2013 Graduated with Honors: Beta Gamma Sigma (top 20%)

University of San Diego School of Business Administration, San Diego, CA

B.S. Communication Concentration in Public Relations, Minor in Psychology, May 2000

Boston University College of Communication, Boston, MA

Defense Information School’s Public Affairs Officer Course, November 2000

A six-week, in-depth PR, communication, journalism, photography, media relations, interviewing, and writing program

Leadership Education and Development Seminar, March 2001

A two-week leadership and communication seminar – one of only 20 junior officers selected from >600 applicants

Squadron Officers School, March 2005 Graduated with Honors: “Distinguished Grad uate” & “Outstanding Contributor”

A six-week, leadership, team building, communication and professional skills development course at Maxwell AF Base, GA.

Diane “DJ” Weed – Pg. 2

Vista, CA

856-***-****

DIANE “DJ” WEED acc7r6@r.postjobfree.com

www.linkedin.com/in/djweed

Here is a list of some of my specific skills and abilities. Additional detail is available upon request.

ABILITY LEVEL

SKILL DETAILS

(1=Beginner, 5=Expert)

Financial Management Budgeting, P&L, AP/AR, Audit, Investing, IRAs, Bank Liaison, Reporting, 4

Tax Review, Projections, Budget vs. Actuals

Business Strategy Long- and Short-Term Planning, Business Plans, Marketing Plans, 4

Strategic Communication Plans, Leadership Retreats, Contracts &

Negotiation, Goal Setting, Lean/Six Sigma, Proposals

Customer Service Helpdesk, Call Center, Customer Relations, Returns, Complaint 4

Resolution, Problem-Solving, Customer Experience Design

Event Management Contract Negotiation, Venue Selection, Budgeting, Food & Beverage, 5

Room Blocks, BEOs, Audio-Visual Equipment, Floor Plan Development,

Room Blocks, Speakers, Entertainment, Unions, Tours, Staging,

Parking, Risk Management, Volunteers & Staffing

Communication Internal Information, Community Relations, Media Relations, 5

Government Relations, Membership Management, Board

Management, Cross-Functional Communication, B2C, B2B,

Spokesperson, Speech-Writing, Crisis Communication

Governance Non-Profit Governance Models, Board Structure, Board 4

Requirements, Compensation Packages, Documentation, Fiduciary

Responsibility, Leadership, Succession Planning, Performance Review

Marketing Brand Development, Social Media, Promotional Materials, Sales 4

Funnel, Market Segmentation, Statistical Analysis, Research, Focus

Groups, Surveys & Polls, Metrics, ROI, Marketing Plans, KPIs

Policy Development HR Documents, Corporate Policies, Board Policies, Job Descriptions, 5

Committee Charters, Templates, Forms, Calculators/Spreadsheets

Project Management Gantt Charts, Task Lists, Prioritization, Task Dependencies, Reporting, 4

Notifications/Alerts, Metrics & Measurement, Efficiencies, KPIs

Human Resources Payroll (ADP), Hiring, Resume Review, Job Description Development, 3

Performance Evaluations, Staff Meetings, P&P, Employee Handbook

Development & Maintenance, Benefits, Conflict Management

Interpersonal Relations Teambuilding, Negotiation, Persuasion, Situational Leadership, 5

Personality Profiling (MBTI, DISC, EQ), Training, Coaching, Leading,

Following, Customer Service, Conflict Management

Computer Software & Adobe: Acrobat Photoshop, InDesign, Dreamweaver 4

Programs Microsoft: Word, Excel, PowerPoint, Outlook, Visio, Project, Publisher

Other: Quickbooks, iOS, Android, Basic HTML, WordPress, Drupal,

CRM, CMS, PayPal, ADP Payroll System, Citrix, Go To Meeting, Webex,

Active Directory

If you have any questions, please don’t hesitate to contact me.

Sincerely,

Diane “DJ” Weed

Diane “DJ” Weed – Pg. 3



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