Customer Service Sales

Rachelle Adams

phone: 972-***-****

*****************@*****.***

*** *. ********** *****. #***

Richardson, TX. 75080

objective

~Enthusiastic individual with a “CAN DO” attitude, great creative,

organizational and people skills~

~Seeking an employer with a sense of Integrity, Morals, Respect &Pride for those

they employ and provide service to~

Experience

Customer Service Micro Precision Calibration, Inc. Richardson, Tx.

75080

Responsible for: 972-***-****

1/23/12-Current

• Executing Return Merchandise Authorizations

• Executing Purchase Orders process

• Reviews work orders for accuracy and proper documentation

• Assisting in Administrative duties as needed

• Assisting Management as needed

• Assist in monitoring multi line phone system

• Preparing of Acquisitions/ Requisitions

• Researching/Preparing quotes

• Researching/Processing work orders in the CMS

• Providing oral/written communication amongst staff/vendors/clients

• Implementing new documents

• Data Entry

• Processing recall reports

• Assist Sales/Marketing Dept.

• Supply order for Administration/ Technicians

• Conducting vendor invoice research/update

Mediating requests between vendor/organization

•

Mediating/Assisting in client requests/concerns

•

Providing a positive experience for both client/co workers

•

• Scheduling of events

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Sales Associate Diva’s Den Plano, Tx.

8/5/2011-1/22/12 Responsible for: 972-***-****

Part-time

(Went out of business)

• Balancing register for open of business

Balancing register for closing of business

Finalization of all sales transactions

Responsible for companies cash flow integrity

Assist in sales/marketing of organization

Providing exceptional Customer Service

Business Office Capital Senior Living, Inc. Richardson, TX

Director/Mgr. dba The Wellington at Arapaho 469-***-****

Responsible for: Fax: 469-***-****

9/21/08-1/31/11

Supervision of Front Desk Reception

Composing Staffing schedule of Front Desk Reception

Providing support to all Dept. Heads as needed

Maintaining and Implementing Department Budgets

Processing/Managing Monthly financial reports to corporate

Processing/Executing vendor requests as needed

Managing/distributing company cash flow integrity as deemed necessary

Processing of Accounts Payables/Receivables

Data entry

Conducting Orientation for all New Hires including the processing of New

Hire documents

Implementing new/current company policies and procedures

Processing Termination documentation.

Processing Payroll as well as any needed changes in ADP

Processing Employment Verifications

Assisting Corporate as deemed necessary

Maintaining documents deemed confidential

Providing oral/written communication to staff

Assisting in the Sales/ Marketing of the organization

Managed/Directed departments accordingly in the absence of Facility

Director

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Other Positions Held

With Capital Senior

Events Coordinator 3/14/08-9/21/08

Living

Business Office Mgr. The Waterford at Plano (5/24/06thru 3/13/07)

Administration Assistant (6/5/02 thru 5/31/06)

&( 3/14/07 thru 3/13/08)

I will provide further detail of responsibilities as requested

Education

5/1/2010-3/18/2013 University of Phoenix Dallas,

TX.

* Bachelors Applied Science Business Management

2/1/2005- 8/2011 Richland College Dallas, TX

* Associates Applied Science Business Management

5/1/2010-7/29/10 Senior Living University

*Level One National Administrator Certification

*Training Strategies in Assisted Living Certification Dallas,

TX.

1/1/2005- 7/2/2009 Richland Community College Dallas, TX.

* Certificate Management

5/1/2005- 5/14/2009 Richland Community College Dallas, TX.

* Certificate Management Supervision

5/1/2005- 5/14/2009 Richland Community College Dallas,

TX.

* Certification Business Administration Human Resource Ass’t.

1/1/1996- 1/1997Tidewater Tech Community College Newport News, VA

* Computer Specialist Diploma

9/1/1995-12/1995 Warwick High School Newport News, VA

* General Education Diploma (GED)

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skills Microsoft Word, Excel, Power Point, Oracle, Health Med X, CMS, CRM,

Great oral/written communication skills, Great leadership skills, Great

organizational skills, Exceptional Customer Service skills, Excellent problem

solving skills, Excellent creative skills, fax, multi phone line, copier, scanner

~ Welcomes the opportunity to learn new skills~

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