Project Manager Management
Resume:
WILLIAM LEONARD M.B.A
PMP Certified Project Manager
****-*******@*******.***
Progam Manager SAP/Peoplesoft/Healthcare Technical Project Manager
Senior ERP Time & Attendance Project Manager/IT Applications Manager
Highly motivated active Security Clearance PMP Certified Project/Program
Manager Professional with 20 years IT experience and 8 years project
management experience in SAP 6.0/FICO/HCM/MM, Upgrade PeopleSoft 9.0-9.2
FSM/SCM/HR/HRMS/Time & Attendance, Tomax, and Fastlane. Specialist in
designing, implementing and testing for POS/ERP/HRIS/HRMS/Time and
Attendance payroll applications. Proven success delivering multi-million
dollar projects for Fortune 500 companies. Excellent communicator, able to
effectively communicate with technical and non-technical management, staff,
and vendors. Known for team leadership. Recipient of the Ajilon
"Consultant of the Year Award" for 2004/2005. Expertise includes:
( Project Management M.B.A
( Project Management Professional, PMP
( Change Management
( Risk Management
( SAP IT Infrastrucure Manager
( IT Applications Manager
( SAP Project Manager
( Peoplesoft Project Manager
( HealthCare Project Manager
( Human Resource Certification, PHR
( IT Compliance & Risk (SOX)
( Technical Project Manager
( SDLC, RUP, Agile Methodology
TECHNICAL SKILLS
. Seasoned IT Project Management PMP Certified Specialist with
outstanding project planning, execution, release management,
configuration management and deployment management, with expertise
supporting major enterprise-wide, high complexity and multiple
simultaneous projects in a matrix organizational structure.
. Expertise in Project Management of Core PeopleSoft/SAP application
projects (6 yrs) with demonstrated ability to independently plan
and execute projects through the Global SAP Project Life cycle.
Have accomplished over 4 full life cycle implementations for
PeopleSoft HR, Financial, Supply Cain and Payroll Applications.
. SAP Certifications: FI-CO, GL, AP, AR, AA, CCA, PC, IO, PA, PCA,
. Experienced specialist in Core SAP, HR/HCM Payroll, POS/ERP/HRIS,
PeopleSoft HR, Workbrain, Tomax, Labor Scheduling, and Fastlane
applications. specialist in designing, implementing and testing for
POS/ERP/HRIS/Time and Attendance payroll applications
. Demonstrated expertise with various project management approaches
and methodologies (e.g., Project Management Framework (PMF),
Project Management Body of Knowledge (PMBOK), Houston IT Project
Methodology, Clarity, RUP, Agile, Six Sigma, Waterfall, SDLC and
Work Breakdown Structure, .
. Experienced in all aspects of cost/risk management; including
estimating, funding, budgeting, forecasting, controlling and
reporting.
. Experienced managing/controlling project budgets greater than $30M
PROFESSIONAL EXPERIENCE
Syntel Portland, Oregon 8/1/2013 - 2/21/2014
Client: Diamler Chrysler
Senior ERP Upgrade Time & Attendance TimeLink - Kronos IT Project Manager
. Oversee, coordinate and participate in all phases of the business
cycle, starting with identifying the potential benefits a client
can achieve through better Time & Attendance Application and
ensuring those objectives are met through the successful
implementation of the chosen solution.
. Work with Managing Partners, Time & Attendance Strategists, and
Manage consultants on the client's requests and project
requirements
. Create timeline and schedule, including task creation and
assignment of those tasks for software implementations
. Lead the day to day aspects of the project such as creation and
management of the project plan, support of the design, build and
testing efforts, as well as deployment and successful use of the
solution
. Use best practices and proven methodologies to make certain
solutions are implemented on time and on budget, while ensuring
that the end result meets the business objectives of the client
. Act as the front-line contact for Clients; must have the ability to
communicate to all levels of the Clients' organizations from the
executive sponsor to IT project members
. Provide status on the progress of the implementation by
identifying, escalating and resolving issues that may impede or
delay the project
. Ensure that all Workforce Insight team members understand & deliver
to client expectations and also provide constructive feedback to
the team to help them grow professionally and personally
. Ensure a thorough understanding of customer expectations through
meetings with sales and discussions with the customer
. Administer the project budget including forecasts against actuals,
travel and expenses and collection of receivables
. Responsible for making accommodations for extended time line,
shifts in schedules or changes in budget
. May participate in or provide input prior to the performance
evaluations of the consultants
. Completes status reports in a timely manner for the Client and
Managing Partners
. Ensure that time sheets are completed presented to Clients for
signoff. Alleviates any Client issues regarding time sheets or
other billing issues
. Ensure that Diamler Chrysler, and other resources, are efficiently
scheduled, executing against that schedule, and ensuring customer
readiness
. Ensure 100% compliance with Project Change Control procedures
. Ensure that the customer's executive sponsor(s) understand scope
and timelines
Alliance of Professionals & Consultants, Inc. 10/12-7/31/13
Client: IBM (Remote)
Senior ERP SAP Applications Project Manager/IT Infrastructure Project
Manager
. Completed multiple projects (8) on-time within strict timelines and
100M budget requirements
. Developed SAP/IT Infrastructure and Business Objects deployment
project management plans, managing deadlines and dependencies
across initiatives, and coordination of project team activities.
Defining and agreeing on deliverables workflows and milestones.
. Setting up and maintaining IT Infrastructure and Leading the
Network, Data Migration and System & Security Team. Infrastructure
& Network Security. Identify new software for betterment of
processes / systems. Selection, procurement, installation and
commissioning of the IT infrastructure.
. Overall team management, including regular evaluations, Project
financial management, Risk management. Serves as a leader/mentor
anticipates customer needs and proactively develops solutions to
meet them. Serves as a key resource on complex and/or critical
issues. Solves complex problems and develops innovative solutions
performs complex conceptual analysis.
. Anticipating issues and acting proactively to address potential
issues
. Gathering and updating project materials, completing budgeting,
forecasting, and project documentation
. Speaking to details of projects to both the business and technical
teams from beginning to end
. Obtaining maximum value from Information Technology project
management services
. Utilizing organizational resources appropriately
. Management of key projects to ensure successful completion
. Managing cross-functional interdependencies
. Improving processes to optimize performance and value over time
. Providing risk management and issue/problem resolution as required
Cerner Corporation, Kansas City, MO 10/11-10/8/2012
Global Health Care Company
Project Implementation Manager Millennium/ERP Upgrade PeopleSoft 9.0 - 9.2
FSM/SCM/HRMS/Payroll/Time & Labor/ Infrastructure
. Developing Millennium/PeopleSoft deployment project EMR management
plans, managing deadlines and dependencies across initiatives, and
coordination of project team activities. Defining and agreeing on
deliverables workflows and milestones.
. AMS (Application Management Suite) used to monitor and troubleshoot
the core components of the PeopleSoft applications. Monitor the
health of PeopleSoft specific components such as Application Server
Domain and Process Scheduler Domain, as well as infrastructure
components such as Database Server and Web Server.
. Implemented Meaningful Use criteria in the American Recovery and
Reinvestment Act (ARRA) give healthcare providers financial
incentives to improve patient care, reduce costs and create the
infrastructure and processes to realize the full value of
integrated health records.
. Work with Meaningful Use to track electronic health records,
providers have the information they need to provide the best
possible care. Worked with HIPAA regulations to keep patients
health records and history sucure before they walk into the
examination room.
. Defining and agreeing on Method M deliverables and milestones,
setting and controlling scope, communicating status and vision to
client management and stakeholders. Estimating project skill
requirements, and then working with resource deployment managers to
identify appropriate resources and manage their integration into
the team.
. Reviews work performed by others and provides recommendations for
improvement. Forecasts and plans resource requirements also
authorize deviations from standards. Leads functional or segment
teams or projects provide explanations and information to others on
the most complex issues. Motivates and inspires other team members
. Ability to communicate effectively to all levels in the
organization a strong, quantitative skill set and the ability to
think and communicate with well-supported data. Poise and self-
control under pressure
. Responsibilities will also include conducting kick-off meetings to
communicate individual roles and project deliverables, ensure that
the project team members have the tools and training required to
perform effectively. Monitor projects on an ongoing basis,
evaluating progress and quality, managing issue resolution process
and taking corrective action as necessary.
. Responsible for deployment of projects and risk management
processes and escalating issues where necessary. Analyze reports to
develop trends to help identify future opportunities and be
proactive with solutions to the business. Evaluate recommendations
relating to business opportunities, investments. Lead the post-
implementation review evaluating project results, including client
satisfaction.
USAA, San Antonio, TX 1/11-9/11
Government Insurance Company (Fortune 50 Corp.)
PeopleSoft 9.1 Financial/HRMS Conversions/Deployment Technical Program/ERP
IT Project Manager
. Initiate, lead and manage complex, multiple deployment projects to
deliver business change and competitive advantage, managing the
budgets, time lines, development teams, and deliverables through
entire project life cycles documentation and workflows.
. Project Deployment Manager PeopleSoft 9.1 projects through full
life cycle; developing resilient project plans and managing all
risk associated with each project.
. Setting priorities, developing work schedules, monitoring progress
towards project goals, tracking project details, data, information
and activities in relation to project reporting and auditing.
. Created project strategies with stake holders, setting goals,
creating and implementing action plans and evaluating the processes
and results in relation to the key performance indicators (KPI's)
. Provide Information Technology read-outs to senior leadership teams
and finance stakeholders with regular project performance status,
variances to plan, and identification of corrective actions
. Prepare and initiate 'outsource' teams to work onsite at Developer
sites to ensure effective project development, particularly on
'critical' projects. Also ensure minimal impact on project quality
and ensuring that inter-site communication is carried out
effectively.
. Collating data and relating it to performance planning process,
looking at historical data and relate the timeline to improve
current project work, so as to deliver project to budget and
project delivery on time
. Established leading teams towards the attainment of strategic
process improvement and superior service delivery, accomplished the
seamless delivery of multiple customer facing migrations from US to
India.
Hewitt Associates, Woodlands, TX - 10/09-1/11
Project Release Manager/HR/HCM/Configuration Management
Upgrading SAP/PeopleSoft ERP Systems Workbrain Time & Attendance
. Managed Configuration integration SAP 6.0 and Workbrain system
upgrade 4.1 - 5.1 projects directed toward strategic business and
other organizational objectives through the complete SDLC and WBS.
. Project definition - including assumptions, risks, constraints,
stakeholder's identification, etc. Scope definition, management &
prioritization - including creation and management of SOWs,
contracts, etc. (as applicable)
. Schedule creation & management Budget development, analysis &
management Estimating - costs, resources, schedule, etc.
Deliverables tracking, reviews, etc.
. Issue & risk management - including issues / risk identification,
response planning, escalation, etc. Critical thinking and analysis
Resource / team management - Collaboration, conflict management,
managing contractors & supplemental staff, etc.
. Managed projects throughout project life cycles (Design, Build,
Test & Cutover phases).
. Release management - including effective collaboration /
partnering, setting & managing expectations, productive & timely
communications between internal stakeholders (PLM, Q/A, Application
Engineering, Sales, Hardware & Software groups, etc.)
. Client management - including collaboration, setting and managing
expectations, regular & timely communications, etc.
. QA Management of Unit Testing, Functional Testing, Interface
Testing, Stress and User Acceptance Testing (UAT), Integration
Testing, System Testing, GUI Testing, Regression Testing and
Business Objects
. Global Rollouts- lead team consultants for payroll time and
attendance solutions (FI-CO, GL, AP, AR, AA, CCA, PC, IO, PA, PCA).
. Maintains collaborative working relationship with business
partners, IS services (database, data center, servers, desktop,
networking, security), and software vendors.
. Define and initiate projects, and assign Project Managers to manage
cost, schedule, and performance of component projects, while
working to ensure the ultimate success and acceptance of the
program.
WARNER BROTHERS, Los Angeles, CA Oct 2008-Oct 2009
QA ERP Application / SAP SR. PM/Configuration Manager / Workbrain Technical
Project Manager
. Oversee configuration of systems analysis and create
recommendations for customization of risk management automation
through 2 full SDLC implementations, including Design and Go-live.
. Elicit detailed functional requirements and translate into
technical specifications, especially in regards to SAP FICO
modules; create and maintain the HRIS/ERP strategy, vision, and
roadmap.
. Analyze and document workflow, current business processes, business
and financial governance controls, audit requirements, and
management reporting requirements.
. Model business and technical concepts with flow charts, state
charts, use cases, system flow diagrams, UI mock-ups, logical
database design, etc.
. Assess the cost/benefit of recommended process changes. Develop
strategies to improve timeliness of information and overall
efficiency.
. Propose system solutions for HR, managers, employees, applicants,
and other stakeholders utilizing Workbrain, SAP, LFSO applications
and web-based technologies.
. Lead and manage execution of HRIS strategies, LFSO schedules, HR
processes, and guidelines to build strong Workbrain HRIS practices.
Drive process improvement initiatives using structured
methodologies.
. Implement FICO with multiple company codes in various countries
using multiple currencies.
. Collaborate with business and IT teams; assist the testing team
with definition, documentation, and execution of test scenarios and
scripts.
. Coordinate with user community to help facilitate best use of the
system, and provide training and post-implementation support to
business users.
SAFEWAY CORPORATE HEADQUARTERS, Phoenix, AZ May 2007-Oct 2008
ERP PeopleSoft MGR/ Workbrain Sr. Business Analyst / Release Manager Test
Execution Project Manager
. Managed the development and deployment of new applications, systems
software, and/or enhancements to existing applications throughout
the enterprise.
. Developed project documentation including project scope agreements,
software development plans, detailed functional requirements,
validation test plans, and software requirements specifications.
. Created database design documents, system evaluation documents,
configuration management plans, quality assurance plans, security
plans, and closeout plans.
. Prepared status reports, meeting notes, and risk management plans
and formally liaised with management.
. Performed and supervised software QA for manual testing on project
enhancements and "bug" fixes.
. Developed business processes and narratives to ensure compliance
with Sarbanes-Oxley (SOX)
. Provided post-implementation support to business users and ensured
business processes were appropriate.
QUEENSLAND GOVERNMENT / IBM, Brisbane, Australia/Houston, TX Jul 2006-May
2007
Independent ERP Functional QA Test Lead / Release Manager
. Created pay rules for over 26 government agencies with more than
286 calculation groups to ensure government agencies are paid
correctly through the Workbrain application.
. Gathered user requirements, analyzed/defined business processes,
and prepared implementation plan.
. Developed SAP functional specifications for Forms, Reports,
Interfaces, Conversion and Enhancements.
. Participated in meetings including management reporting,
design/peer reviews, and user acceptance reviews.
. Designed and configured SAP deployment and ensured proper
implementation of components.
. Analyzed data from legacy system(s) in order to determine proper
transformation of data for use in SAP.
. Worked with users, business and technical stakeholders on defining
revisions to existing SAP production system.
. Supported unit and system testing for the SAP implementation and
provided end user support.
MASCO, Daytona Beach, FL Jul 2005-Jul 2006
Independent Consultant / Sr. Business Analyst / Project Manager
Manufacturing
. Managed 20 functional and technical consultants implementing
Workbrain to manage time & labor metrics for various divisions &
unions across 300 locations and 17,000 employees.
. Participated in kickoff, analysis, functional specification,
configuration, design, testing, and change execution.
. Prepared reports, analyzed sales statistics, and tested and analyzed
system configuration.
. Completed projects on-time within strict timelines and budget
requirements; secured $2M annual savings for Masco in labor,
manufacturing and scheduling costs.
AJILON CONSULTING, Houston, TX Jul 2004-Jul 2005
Senior Team Lead Business Analyst, Deployment Specialist
. Managed implementation of retail labor scheduling and time and attendance
applications.
. Delivered and maintained Workbrain, Tomax and PeopleSoft
applications clients at regional locations (50 locations in the
Jacksonville, Florida, area and 900+ remote locations).
. Implemented and supported Workbrain 4.1 and 5.0 Time and Attendance and
CMI time clocks.
. Deployed and tested Fastlane application which saved Waste Management $5M
annually.
UNITED STATES NAVY, Naval Air Station, Jacksonville, FL Jul 2000-Jul 2004
Information Technology Specialist
. Managed and created files, user accounts, installed operating systems,
and supported core users.
QUAKER OATS, Manhattan, KS May 1991-Jul 2000
Operations Manager
. Developed, restructured, implemented and monitored management operations
systems.
EDUCATION
UNIVERSITY OF PHOENIX; Houston, TX
Doctor of Philosophy in Organizational Leadership Information Systems and
Technology, In Progress
AMERICAN INTERCONTINENTAL UNIVERSITY; Atlanta, GA
Master of Business Administration in Project Management, 2009
DEVRY INSTITUTE; Houston, TX
Bachelor of Science in Technical Management, 2007
COMPUTER SKILLS
Hardware: Hewlett Packard D, K, J class servers, Tandem S4000, C30,
Tandem Star Server FT, LAN/WAN Technologies, PC
Based Data Acquisition
Platforms & Systems: Windows 95/98/2000/XP/2003, NT 4.0, MS-DOS,
TCP/IP, UNIX, AIX, DB2, DOS Mainframes, Windows
2000 Active Directory, VMware, Java J2EE, Oracle,
SAP Mainframe, Client Server, Clarity,
Programming Languages: HTML, VI-Editing, Visual Basic 6.0, Cognos 8.0,
Mercury, SQL
Applications: Workbrain 5.0 (HRM) Time and Attendance, Kronos, MS
Office, PowerPoint, MS Project, MS Access, Visio,
Lucent NFM, ACTIVIEW, GIS applications, Windows 7,
Microsoft Sharepoint
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