Medical Assistant Customer Service

Asha Roundtree

**** ************ **** **********, ** 23320 757-***-****

****.*********@*****.***

Objective

To obtain a position in a medical office setting, involving front and back

office procedures.

Education

Everest College Chesapeake, VA

Medical Assistant Diploma 02/2013

Granby High School Norfolk, VA

High School Diploma 06/2009

Administrative Skills

* Filing

* Faxing

* Referrals

* CPT & ICD-9 coding

* Phone Etiquette

* Medi-Soft program

* Collection of Payment

* Appointment Scheduling

* Insurance Authorizations

* Eligibility/Verification

* Type 45 wpm

Clinical Skills

* PFT

* Nebulizer

* Venipuncture

* Vital Signs

* Urinalysis

* Injection

* Medical Asepsis

* Medical Terminology

* Charting

* Sterile Technique

* Crutches

* EKG

* Capillary punctures

* Compliant with HIPAA and OSHA guidelines

* Assisting with Physical Exams

* CPR/AED Certified

Employment History

04/2013 - Present Mid-Atlantic Dermatology Virginia

Beach, VA

Medical Assistant

Greet patients, assist with paperwork, escort them for triage, document

their vital signs, take down chief complaints, perform laser treatments,

and administer injections as needed, write out prescribed prescriptions for

patients, call in prescriptions to Pharmacies, complete paperwork on lab

work, set up for minor surgeries, assisted in minor surgical procedures and

faxed information to pharmacies. Schedule appointments, and order all

supplies.

12/2012 - 02/2013 Dr. Richard Wright Norfolk, VA

Extern Medical Assistant

Vital Signs, Scheduling Appointments, Filing, Injections, Procedure Set-Up,

and Blood Draws

08/2008 - 10/2012 ODU Aramark Norfolk, VA

Retail

Assist customers at checkout, prepare food, and restock products as needed.

Close out cash register at close of shift.

10/2012-Present Sprint Adcomm Digital Norfolk, VA

Customer Service

Take Bill Payments, Look-Up Accounts, Assist with Technical Support. Close

out cash register at close shift.

Contact this candidate