Customer Service Human Resource

Lissette M. Sierra

Cell 786-***-****

************@*****.***

********@*******.***

***** ** *** ****

MIAMI, FL 33186

OBJECTIVE

Entry-level position utilizing my

education and training in Home Health

EXPERIENCE

A.S. Public Service Inc. Miami, FL 10/2012-01/2014

Human Resource Director/Admin Assistant/Receptionist/Intake/Staffing

Coordinator

Answer phones, greet clients, and perform orientation for new employees,

run background checks, verify professional licenses, check and maintain

updated credentials (in-services). I also check on patient eligibility, did

pre-admission verify prescription with doctor's office Enter new patients.

And assisted in any and all clerical duties upon request

R&N Professional Services Corp, Doral, FL 04/2012- 06/2012

Human Resource/Admin Assistant/Medical Records Clerk/Receptionist

Answer phones, greet clients, and perform orientation for new employees,

run background checks, verify professional licenses, check and maintain

updated credentials (in-services). I also check on patient eligibility, did

pre-admission verify prescription with doctor's office Enter new patients.

And assisted in any and all clerical duties upon request

Beyond Home Health Care, Inc. Miami, FL 08/2011- 04/2012

Human Resource/Admin Assistant/Medical Records Clerk/Receptionist

Answer phones, greet clients, and perform orientation for new employees,

run background checks, verify professional licenses, check and maintain

updated credentials (in-services). I also check on patient eligibility, did

pre-admission verify prescription with doctor's office Enter new patients.

And assisted in any and all clerical duties upon request

Principle Health Services, Inc. Miami, FL 08/2010- 08/2011

Human Resource/Admin Assistant/Medical Records Clerk/Receptionist

Answer phones, greet clients, and perform orientation for new employees,

run background checks, verify professional licenses, check and maintain

updated credentials (in-services). I also check on patient eligibility, did

pre-admission verify prescription with doctor's office Enter new patients,

and also staff hospice patient with Vitas. And assisted in any and all

clerical duties upon request

.

Wachovia Mortgage Corporation Coral Gables, Fl 10/2004-10/2008

Receptionist/Admin Assistant

Answer phones, greet clients, distribute incoming and outgoing mail,

filing, data entry, open files, and assist in billing, ordering titles and

appraisals and to assist in any other clerical duties upon request. As well

as assisting with all marketing projects.

JDL INDUSTRIES Miami, Fl 06/2004-06/2005

Receptionist/sales rep

Answer phones, greet clients, filing, distribute incoming and outgoing

mail, distribute incoming fax orders, place orders, scan documents and

assist in other clerical duties upon request.

WELLS FARGO HOME MORTGAGE, Miami, Fl 10/2001-05/2004

Receptionist/customer service rep

Answer phones, greet clients, distribute mail, open new files, billing, and

to assist in other clerical duties upon request

EQUITY FINANCIAL Miami, Fl 08/1998-02/1999

Receptionist Answer phone, distribute mail, open files, and billing

US INVESTMENTS Miami, Fl 05/1997 - 05/1998

Receptionist/Jr. Processor Answer phones, greet clients, distribute mail,

order titles, credit reports and appraisals and other mortgage related

duties.

SKILLS

Proficient in Microsoft word, power point and excel

can type 60 wpm

Proficient English/Spanish

Proficient with Igea, Alora and home care home health system

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