Project Manager Quality
Resume:
Darren R. Frye
*** ******* *****, ******, ** **867
*******@*******.***
Career Direction Has Been Determined Based On Formal Education And Related
Professional Training, Diverse Hands-On Experience, And An In-Depth
Interest In...
. BUSINESS / OPERATIONS & MANUFACTURING SUPPORT MANAGEMENT .
Areas Of Expertise Include, But Are Not Limited To...
- QUALITY ASSURANCE MANAGEMENT -
- PLANT MANAGEMENT & SUPERVISION -
- PURCHASING / PROCUREMENT MANAGEMENT -
- SUPPLY CHAIN MANAGEMENT - PRODUCTIVITY -
- BUDGETING & COST CONTROL - RISK MANAGEMENT -
- STRATEGIC PLANNING / SCHEDULING & CONTROL - STAFFING & SELECTION -
- PUBLIC RELATIONS - CUSTOMER SERVICE -
Possess Proven People Skills... An Effective Motivator and Team Builder...
Creative, Skilled and Very Competent... An Excellent Communicator, Both
Written and Verbal...
Anthelio Healthcare Solutions Inc., Flint, MI
Anthelio is the largest independent provider of information technology (IT)
and business process services to hospitals, physician practice groups, and
other healthcare providers. Anthelio is the only healthcare services
company that has "end-to-end" services expertise, including
admission/registration, IT, medical records, electronic medical record
(EMR) implementations, clinical transformation, coding, and ICD-10,
transcription and revenue cycle services.
Site Executive/IT Director, April 2011- November 2013
I started at Anthelio as a Project Manager responsible for the
implementation of a new electronic medical record system at McLaren Bay
Regional Hospital. Upon the successful implementation I was promoted to the
Site Executive position, which is responsible for implementing, supporting
and troubleshooting all IT related issues at the hospital. I coordinate
these actions with teams assembled in both the US and India. I work closely
with both the CEO and the CFO of the hospital and sit on the Executive
Steering Committee representing the IT support function.
Wausaukee Composites Inc., Owosso, MI
Wausaukee Composites is a leading manufacturer of highly-engineered
fiberglass reinforced plastic components for Original Equipment
Manufacturer (OEM) customers, worldwide. Plastics resin options included:
Low Density Polyethylene (LDPE); Linear Low Density Polyethylene (LLDPE);
Medium Density Polyethylene (MDPE); High Density Polyethylene (HDPE); Cross
Linked Polyethylene (XLPE); Polypropylene (PP); PVDF; and CBT / PE.
Quality Manager, Oct 1010-Apr 2011
I was responsible for helping to introduce and implement a Quality System
that resulted in a PPM reduction of 17,000+ to fewer than 100. Scrap rate
was also reduced from 30% to fewer than 3%. I worked alongside customer and
management team in development of corrective actions as well as short and
long term action plans.
Steel Parts Manufacturing Inc., Tipton, IN
Steel Parts Manufacturing is an Industry leader in production of parts for
automatic transmissions, engine mounts, and suspension systems.
Consultant Role, Mar 2010 - Oct 2010
I worked on site in China with a critical supplier to improve productivity,
efficiency and quality, including direct communication with the customer
(Nexteer). I also worked the Executive Team in preparation for our TS-
16949, maintaining certification.
Alps Automotive, Inc., Auburn Hills, MI
The company is a manufacturer and supplier of a variety of electo
mechanical parts and components. The manufacturing plant in Reynosa,
Mexico was established in 1997 and produces and supplies components to all
the major car producers. The corporate office consists of engineering
support and development, purchasing, logistics, quality and accounting
functions, as well as sales.
Director of Quality, August 2000 - August 2009.
Developed, applied, and maintained Quality Assurance Standards for both our
corporate and manufacturing facilities. This included the certifications
for both QS-9000 and TS-16949. I managed a department of sixteen Quality
Engineers, including lab personnel, which together worked on both 0km and
warranty issues. I was also responsible for a staff of seventy quality
personnel in our manufacturing site in Reynosa, MX. As a member of the
Executive Management Team, my responsibilities included developing short,
mid, and long-term business plans, department and corporate budgets, and
the relocation of the quality function from Auburn Hills to McAllen, Texas.
The number one emphasis at all times was to improve customer satisfaction;
introduced the quality concept into each department function, "do it right
the first time" as well as a "One Company Culture". Compiled and presented
monthly status reports to the management team, other employees, and often
times the customer. Facilitated various internal training classes
including problem solving, statistics (SPC), and Intro to Quality 101 etc.
We effectively improved communication between our plant in Mexico and
overseas.
Alps Automotive Continued...
. The development of the warranty group was our biggest
accomplishment. We developed a method of retrieving, analyzing and
communicating our findings to the customer. This allowed us to
negotiate who was at fault for the warranty defects. We reduced the
percentage of ownership, which reduced our financial exposure and was
ultimately reimbursed approximately $700,000 from various customers.
This was also good information for the customer as they could look at
their own designs, manufacturing facilities, etc to fix their problems
and improve satisfaction.
. Personally spearheaded the plan to address a large warranty return
issue with Jaguar. Personally flew to the UK for the initial meeting
and was told that Alps owed approximately $20,000,000. The results
were conclusive to a system malfunction with Jaguar and after five
months of negotiation we agreed to settle the money dispute by paying
$1,800,000.
. By taking the responsibility of the quality in the manufacturing
plant, was able to reduce our scrap by 20% ($15,000) per month, and the
number of quality rejections by 40%, which in turn increased our on
time delivery as well our customer satisfaction.
. After the decision was made to relocate the MTB function, was able
to reduce headcount, have functions closer to, or within the plant;
this saved rehiring, training, and losing the company's expertise. My
department was able to reduce headcount by 40% while the other 60%
agreed to relocate. Was able to relocate each remaining employee and
the department ran smoothly by the end of June 09 with the initial
target for completion being Sept 09.
. Worked with the President to promote one company culture, spread
quality influence throughout the organization, and strengthen
relationships between senior staff and middle managers.
. Consistently met or was under department budgets.
. By keeping promises and honoring commitments, was able to earn a
high degree of respect and trust from colleagues and customers;
carefully displayed ethical business conduct, modeled good behavior,
and successfully upheld the values and integrity of the organization.
. Developed strategies to achieve organizational goals; understood the
company's strengths and weaknesses; analyzed market and competition;
identified external threats and opportunities; and adapted strategy to
change conditions.
Decoma International Corp., Rochester, MI
Quality Manager, Apr 1998- July 2000
In a joint venture with Mercedes Benz to build the "A Class" vehicle in
South America, I joined the Decoma team and relocated to Juiz de Fora,
Brazil for 13 months. As Quality Manager of a new facility being
constructed, my responsibilities included the hiring and training of the
Quality and Lab staff, installation of an automated paint line and
coordination of acceptance criteria with Mercedes in Germany. Due to the
coordinated effort of the entire team, the plant opened 3 months ahead of
schedule and we were able to meet our SOP date.
Related Professional Training
Oakland University
Statistical Process Control (SPC)
Lansing Community College
Industrial Management
Eastern Michigan University
Quality Operating Systems (QOS)
Ford, GM & Delphi
Problem Solving (5Why, 8D, etc.)
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