Sales Manager
Resume:
Jennifer L. Wollin
Raleigh, NC 27603
********************@*******.***
Summary
Technical Recruiter with over 12 years of Information Technology Staffing
Industry experience including several years of team leadership - mentoring
and training new recruiters. Proficient in both direct placement and
contract staffing. Motivated and enthusiastic professional capable of
operating efficiently in both independent and team environments bringing to
the table creativity, technical knowledge and effective communication
skills.
Work History
Modis, Inc., Cary, NC November 2012-January 2014
Resource Development Manager/Sr. Technical Recruiter
. Responsible for the full hiring cycle including: qualifying job
requirements, sourcing candidates, pre-screening, conducting personal
interviews, coordinating technical and managerial interviews, checking
references, negotiating compensation packages, extending employment
offers and re-assigning existing consultants to new projects. Utilized
internal database, referrals, peer networking and internet sourcing
techniques.
. Provided IT staffing for local accounts for public and private sector
clients within industries such as: Banking, Insurance, Pharmaceutical,
Telecom and State Government.
. Interfaced with hiring managers to gather better details of
requirements.
. Generated Sales leads for Business Developers
. Earned recruiting performance awards.
Trillium Solutions Group, Chicago, IL June 2012-November 2012
Virtual Sr. Technical Recruiter
. Recruit for contract, contract to hire and direct hire positions in
the IT field for multiple clients in the Chicago market.
. Skill sets include but are not limited to: Java Development, Network
Engineering, Network Security, Systems Engineering, Business
Intelligence Development, Data Warehouse Development, Web Development
and Web Design.
Digital Intelligence Systems (DISYS), Raleigh, NC March 2010-April 2012
Senior Technical Recruiter
. Provided IT staffing for local and national accounts for public and
private sector clients within industries such as State Government,
Aerospace/Defense, Financial, Pharmaceutical, Telecom and Healthcare
IT.
. Conducted searches for candidates using traditional and creative
sourcing methods.
. Maximized profitability by negotiating pay rates with consultants
based on position requirements and gross margin targets.
. Maintained relationships with hiring managers to retain consultants
and acquire new requisitions.
. Provided weekly written status reports to management.
. Received Sr. Level meet/exceed bonus within first year.
Modis, Inc., Cary, NC July 2004-March
2010
Resource Development Manager
. Responsible for the full hiring cycle including: qualifying job
requirements, sourcing candidates, pre-screening, conducting personal
interviews, coordinating technical and managerial interviews, checking
references, negotiating compensation packages, extending employment
offers and re-assigning existing consultants to new projects. Utilized
internal database, referrals, peer networking and internet sourcing
techniques.
. Provided IT staffing for local accounts for public and private sector
clients within industries such as: Banking, Insurance, Pharmaceutical,
Telecom and State Government.
. Recruited Software Developers for large financial industry in
Charlotte, NC.
. Hired IT professionals for: LAN/WAN Engineers, Security Engineers,
Unix Systems Administrators, Application Programmer Analysts (.NET,
C#, JAVA), Systems programmers, Systems Analysts, Database
Administrators, Data Modelers, Technical Writers, Project Managers, C-
Level Executives, I.T. Directors, Web Architects, Web Developers,
Business Analysts, Software Testers, QA/Validation Analysts, Technical
Support
. Interfaced with hiring managers to gather better details of
requirements.
. Selected to recruit for a National account.
. Mentored junior recruiters and provide IT vocabulary/recruiting
training.
. Generated Sales leads for Business Developers.
. Earned various recruiting performance bonuses and awards.
Spectrasite Communications, Cary, NC (Contract through ITI) 2004
Help Desk Analyst
. Created and updated user accounts in NT and Exchange Server.
. Supported over 350 users via telephone with various computer related
issues including but not limited to dial-up and DSL connections, MS
Office, Internet related issues, Dell hardware and general hardware
problems, account lockouts, Citrix connections, JDE security issues,
Business objects, Xerox Printers, Scanner related problems, Exchange,
NT, 2000 and XP and other proprietary software.
. Supported Cingular, Nextel and AT&T Blackberries.
. Created and maintained user's accounts on Blackberry Enterprise
Server.
. Created Conference calls using Avaya Workstation.
. Logged and updated tickets using CA Unicenter AHD.
. Used Remote Assistance to stream into users computers and
troubleshoot.
. Built and configured images on Dell desktops and laptops utilizing
GHOST.
. Experience in the use and administration of Windows Server 2003.
WMJ Enterprises Real Estate, Polkton, NC 2002-2004
Office Manager/Technical Support
. Responsible for accounts payable/accounts receivable and daily
operations of sales and rental properties.
. Trained employees in the use of MS Office and the basic use of
computers.
. Created and developed spreadsheets, databases and diagrams for CEO
using MS Excel, MS Access and MS Word.
. Arranged meetings, scheduled appointments and made travel arrangements
for CEO.
ITI, Durham, NC 2000-2002
Technical Recruiter
. Identify a high volume of candidates through various sourcing
techniques such as Internet, career seminars, employee referrals and
cold calling.
. Responsible for full life cycle recruitment of all professional hiring
needs for a variety of industries (medical, educational, financial,
industrial, technical)
. Responsible for external contract/permanent placement effort as well
as internal recruiting.
. Recruit for a variety of positions including but not limited to
Software Engineers, Database Administrators, Database programmers,
Network Administrators, Project Managers, Help Desk Analysts,
Administrative assistants, Financial Analyst, Business Analyst,
Technical Managers, CIO, Telecommunications Specialists, Medical Sales
Reps, Senior Systems Engineers, Computer Operators, Bill Collectors,
Network Engineers, Desktop Support Specialists, Software Trainers.
. Act as a resource for outsourced employees seeking new roles within
the company and advise them of potential opportunities.
. Complete professional reference checks on candidates to ensure
credentials are accurate
. Facilitate offer in hiring process
. Generate sales leads for Account Executives
Ziff-Davis, Inc., Morrisville, NC 1999-
2000
Software/Hardware Tester
. Evaluate pre-release products, create methodology for testing, test
the products, and prepare reports based on the collection of data.
. Setup, configure, and network over 70 computers in research lab.
. Run benchmarks and test scripts, collect and interpret results.
. Oversee various projects and assign tasks related to the project.
. Performed compatibility testing on various machines, peripherals and
operating systems.
Fayetteville Technical Community College 1998-1999
Computer Lab Technician
. Provide technical support and instruct in the fundamental use of
software and hardware to students, faculty and staff. Troubleshoot and
resolve technical problems for over 1000 networked computers.
. Install, configure and upgrade hardware and software for a variety of
IBM compatible PC's.
. Setup and network computer classrooms and utilize Novell 4.11 and
Windows NT to create users, groups, assign rights and network
printers.
. Maintain accountability and security for over 450 workstations, 22
servers, and 18 computer classrooms.
. Provide help desk support for students, faculty and staff throughout
college campus.
Fayetteville Technical Community College 1998-1999
Instructor for Continuing Education
. Schedule, plan, develop and implement methodology for instruction in
Microsoft Access in a classroom setting for over 18 individuals of
varied background.
Software
Over three years experience in the use and of the following software
packages to include but not limited to Novell 4.11, Microsoft Office
Professional (Word, Excel, PowerPoint, Access, Outlook), Lotus Notes 4.5,
WordPerfect, Visual Basic, HTML, DOS, Netscape Navigator, Internet
Explorer, Windows for Workgroups, Windows 95/98/2000/XP and Windows NT and
Windows NT Server. Installed and configured all above listed software
packages.
Hardware
Two years hands-on experience with installing, maintaining and repairing
all known brands of personal computers to include but not limited to IBM,
Hewlett Packard, Dell, and Compaq. Hands-on experience with Local Area
Network installation, administration, and troubleshooting in Novell and
Windows environments to include Windows NT/2000/XP. Hands-on experience in
installing, maintaining and repairing all forms of peripheral equipment to
include but not limited to laser printers, tape back-up systems, modems,
graphics and sound adapters, network adapters, scanners, CD-ROMs and
external drives.
Education
. Associate of Applied Science, Information Systems, Fayetteville
Technical Community College, Fayetteville, NC 1999 (3.8 GPA)
. Associate of Applied Science, Networking Technology, Wake
Technical Community College, Raleigh, NC 2001 (3.7 GPA)
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