Customer Service Sales

Muhammad Abuzar

** ********** **. *

Hamilton

L*R 1N2

************@*****.***

289-***-****

Objective:

. To obtain the position for Full-time Representatives at the Entry

Level, Eagle Eye events,

September 2013- Present: Sales Associate at Bombay Inc. Hamilton

. Responsibilities: Involved in customer service, conducting sales,

managing inventory and receiving shipment.

. July 2010-November 2012: Human Resource Assistant at Shoukat Khanum

Memorial Cancer Hospital in Pakistan

. Responsibilities: Involved in recruitment and selection, training

and development, performance management, employee relations and

compensation, management of employee files, and development and

implementation of HR polices and practices. Also responsible for

conducting presentations regarding the latest policies and

procedures, and coaching sessions for other HR professionals at

various office branches. Furthermore, involved in HR research,

focusing on standard operating procedures.

. June-July 2010: Sales Consultant at Eastern Federal Union Insurance

company.

. Responsibilities: Setting meetings with prospects, conducting sales

interviews, selling insurance policies and products, and processing

orders. Focused on dealing with customer concerns, complaints, and

providing ongoing services.

. July- August 2009: Internship at Millat Tractors Ltd Lahore, Pakistan,

. Responsibilities: Working as an internee in different departments,

including Human Resource, Management, Finance and Marketing.

Education:

. 2013-present: Currently working towards CHRP designation by

studying in Human Resources Management program at McMaster

University.

. 2011-Jan 2013: Islamic International University, Islamabad,

Pakistan.

. MBA- Major in Human Resources Management.

. 2006-2010: The Islamia University of Bahawalpur, Bahawalpur,

Pakistan.

. B.Com (Hons)- Management Science and Information Technology with

an interest in HRM, Accounting, Marketing, Finance and

Management.

. 2004-2006: Bahawalpur Intermediate Secondary Education, Bahawalpur,

Pakistan.

. 2001-2003: Government High school, Bahawalpur, Pakistan

Extra-Curricular Experience:

. 2010-present: Managing events such as executive meetings, fundraising

and conferences held at the local, provincial, and national level for

Shoukat Khanum Memorial Cancer hospital.

. 2008-2010: President of Executive Club of Commerce Department at the

Islamia University of Bahawalpur, Pakistan.

. 2006-2008: Finance Secretary of (Executive Club) Commerce department

at the Islamia University of Bahawalpur, Pakistan.

. 2007-2008: Audit Officer of (Executive Club) Commerce department at

the Islamia University Bahawalpur.

. 2006-2008: Elected twice as a student representative for the

university.

. 2006-2010: Captain of cricket team and member of badminton and

football team.

Awards:

. MBA- obtained the highest mark on final thesis project analyzing

effect of co-workers and supervisory support on job performance.

. Academic Scholarship- obtained the highest marks in Management and

Audit in B.Com (Hons).

Technical/ Office Skills:

. Presentation Software: MS Power Point

. Database Software: MS Access, MS Excel

. Composing Software: Microsoft Word, Microsoft Publisher

Strengths:

. Motivated and committed

. G driving License

. Excellent management and organizational skills

. Effective team member and leader

. Great communication, decision-making, and problem-solving skills

. Innovative

. Continuous learner

. Committed to high standards of ethical behavior

References:

1. Dr. Shazli Shethwala. Pediatric Resident, Hamilton Health Sciences.

905-***-****

2. Dr. Misha Moitri. ENT Resident, Hamilton Health Sciences. (289)-925-

3461

Contact this candidate