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Project Manager Customer Service

Location:
San Francisco, CA
Posted:
March 18, 2014

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Resume:

ASHLIE WHY ME?

Proven ability to lead and manage successful projects through strategic

COLLINS thinking, effective problem solving and by being a strong team player.

Can successfully manage multiple projects which has taught me excellent

time management & organizational skills but also how to be flexible.

I have worked as a project manager

and account manager in the contract

WORK EXPERIENCE

furniture/commercial interior design

industry for the last 6 years working

on new office buildouts and tenant

ACCOUNT MANAGER & PROJECT MANAGER

improvements. I managed multiple MG WEST San Francisco, CA May 2011 - Nov 2013

large scale commercial furniture

Served as the main point of contact to the customer for all communication on projects.

projects where I was responsible for

Managed this role by understanding client concerns, interests and proactively resolving

understanding the project lifecycle

any issues. Collaborated with cross-functional team to create well defined project

and integrating the furniture layout,

milestones in order to meet all client expectations. Developed timelines, produced

design and installation into the status reports and created project budgets to ensure projects were delivered on time

overall construction project. and on budget. Communicated this to the client by leading weekly on site meetings.

ACCOUNT MANAGER

I am a strong team player with

ONE WORkPLACE Oakland, CA Dec 2008 - Jan 2010

excellent communication skills.

More importantly, I am willing to Managed existing client base and develop new business through referrals and

help out and do whatever is needed networking. Qualified client need, budget and time constraints and promoted

products and services to ensure client satisfaction from execution of sales through

to get the job done successfully.

project completion. Developed the workflow process for accepting and creating bid

documents for new projects.

PROJECT MANAGER

E DUCATION ASSOCIATES PURCHASING Los Angeles, CA Mar 2008 - Aug 2008

Managed moderate to large-scale commercial furniture projects from beginning to

Academy of Art University completion with an emphasis on cost effectiveness and customer service. Effectively

Masters of Fine Art managed on-time and on budget projects through the use of appropriate resources &

MAJOR: Web Design & New Media processes by defining scope, creating budgets and maintaining schedules.

(degree not yet conferred)

PROJECT MANAGER

Jan 2010 - December 2011 FACILITY INTERIORS Tucson, AZ Oct 2005 - Mar 2008

University of Arizona Managed multiple commercial furniture projects for Raytheon as the main point

Bachelors of Science of contact for project tasks including: creating project schedules & budgets,

MAJOR: Marketing & Economics collaborating with team members in internal and external meetings, issue

Aug 2002 - Dec 2006 identification and resolution.

CONNECT SKILLS INTERESTS HONORS

phone: 602-***-**** Music Academy of Art Spring Show

Concerts Competition

email: ******.*******@*****.*** Cooking

address: 1007 Haight St. #2 Running Project in usability to design

San Francisco, CA 94117 Snowboarding new iPhone application

Spanish

www.linkedin.com/

ashliecollins



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