Deborah Carter
**** *. ******, *******, ** * 773-***-**** or 708-***-***** ****************@*****.***
PROFESSIONAL SUMMARY
Detail oriented and quality focused professional trained in Medical Administrative/Billing & Coding Support
Successful track record of handling complicated assignments and administrative/clerical requests
Substantially trained in posting deposits/payments and reconciling accounts with an efficient degree of accuracy
Develop the skill set to multi-task and work independently without direct supervision
SKILLS
Medical Terminology
Medicare
Medicaid
HIPAA Trained
CPT
ICD-9-CM
HCPCS
Physicians/Hospital Billing
45 WPM
Medical Insurance/EOB
EOB/Collections Indemnity Plans
EMPLOYMENT HISTORY
Volunteer-Independent Home Health Aide - Chicago, IL 2008-2011
Assisted elderly family member by providing personalized health care
CBS Personnel -Chicago, IL 2007-2008
Customer Service Representative
Outsourced to Regional Transit Authority giving information on CTA/Pace and Metra departure and arrival times
Gave directions to customers traveling via public transportation
Heavy phone contact
Van Run Credit Corporation -Park Ridge, IL 2002-2007
Collection Clerk
Located and notified customers with delinquent student loan accounts, attempting to secure payments, using various methods of payments.
Mailed form letters and conferred with customers by telephone in attempt to determine reason for overdue payments and/or non-payment, reviewing terms of sales, service and credit with customer.
Spectrum Health Services -Chicago, IL 2000-2002
Medical Billing Collections
Kept financial records and performed other bookkeeping duties such as handling credit and collections.
Followed up with insurance companies to ensure timely payments on claims.
Responded to written and telephone requests for billing.
Interviewed patients in order to complete documents, case histories and forms such as intake and insurance forms.
EDUCATION
Computer Systems Institute, Chicago, IL 2013
NHA- Certified Medical Administrative Assistant 2013
NHA- Certified Billing and Coding Specialist (CBCS) 2013
Certified Customer Service Representative 2013