Customer Service Sales

Kristie McManamay

Urbana, Ohio *****

937-***-****

937-***-****

EDUCATION

Carousel Beauty College, Springfield, Ohio

**** - ****

Licensed: State Board of Cosmetology

1

EXPERIENCE

Security National Bank, Springfield, Ohio

02/2012 - Present

Teller

-Process all incoming and outgoing monies

-ATM balancing

-Make deposits

-Sales, Cross-Selling

-Investigate various account problems

-Answer customer questions or complaints

-Daily balance and resolution if any discrepancies

Grand Lake Podiatry, Bellefontaine, Ohio

02/2012 - 08/2012

Receptionist

-Data entry

-Customer service

-Surgery scheduling

-Resolve any insurance discrepancies

-Mediation between insurance companies and customers

-Receive all copays, balance, and make deposits

-Contact person for all patients, in person or via phone

-Records retention

Independent Contractor, Springfield, Ohio

05/1993 - 02/2012

Managing Cosmetologist

-Responsible for establishing and maintaining clientele

-Customer service

-Sales, Cross-Selling

-Establish appointments

-Hair stylist, color, cut and artificial nails

-Waxing

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