Medical Assistant Customer Service
Resume:
Shawanda Jones
Houston, TX
***.***********@*****.*** - 832-***-****
WORK EXPERIENCE
Medical Assistant
SJMC Physician Services (Medical Associates of Houston) - Houston, TX
• Performs responsibilities in a manner that promotes quality [patient care and customer service/satisfaction.
• Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results,
and clinic specific requirements are available.
• Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason
for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps
patients informed of delays and progress of clinical appointments.
• As required and competency validated, performs appropriate hearing and vision testing, EKG, equipment
cleaning/reprocessing and other requested procedures.
• Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinics visit as well as cleaning
rooms appropriately between patients.
• Prepares for and assists with routine and specialty procedures. Schedules patients for follow up appointments
or referrals and performs routine clerical duties for team and staff to include photocopying, scanning, and
faxing.
• Performs telephone messaging and in person screening with appreciate follow up.
• Respects and maintains privacy and confidentiality per HIPPA guidelines.
• Performs other duties as assigned.
Medical Assistant
SJMC Physician Services (Houston Women's Healthcare Center) - Houston, TX
Responsibilities
• Assists medical providers, and maintains a clean and safe environment in the accordance with the practice
polices and procedures.
• Assists in the assessment of patients needs and health plan by taking vitals signs, BP patient history,
medication listing, and determining chief complaint
• Prepares equipment and assists physicians with medical treatments, exams, and medical procedures.
• Triage care, lab results calls, schedule surgeries, specimen collection ect.
• Complete necessary documentation using Electronic medical Records
• Assists with auditing, billing, and coding as requested..
Skills Used
SKILLS
Operating Systems: Windows 7/ME/Vista/XP, 10 - Key Calculator, Typing - 50 wpm, Electronic Medical
Records,
Applications/Tools: Microsoft Word/Works/Excel/Access/PowerPoint;
Medical Assistant
SJMC Physician Services (North Sheppard Clinic) - Houston, TX
• Assists medical providers, and maintains a clean and safe environment in the accordance with the practice
polices and procedures.
• Assists in the assessment of patients needs and health plan by taking vitals signs, BP patient history,
medication listing, and determining chief complaint
• Performs telephone messaging and in person screening with appreciate follow up.
• Respects and maintains privacy and confidentiality per HIPPA guidelines.
• Performs other duties as assigned.
• Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and
staff to include photocopying, scanning, and faxing.
Shift Leader/Cashier
The Great American Cookies - Houston, TX - February 2008 to August 2013
Responsibilities
Train all employees and staff on basic decoration of baked pastries,review and perform safety
inspection,maintain production of employee records,open/closing the store,balancing of all registers,measure
or weigh ingredients,knead,shape,cut or roll food products by hand
Skills Used
Decorating,Training
Child Care Assistant
Second Mom Home Daycare - Houston, TX - August 2010 to January 2011
Responsibilities
Assist and assure all children are cared for under the State of Texas daycare regulations,maintain and monitor
a safe environment for childrens,help children with homework,operate in-house daycare regulations
EDUCATION
Fortis College - Houston, TX
2011 to 2012
SKILLS
pulling charts CPR license Skills Used EMR,electronic records,window 7/ME/Vista/XP, typing 25wpm
Microsoft word,excel,power point,scanning
Contact this candidate