Customer Service Quality Control

Kyle Okeson

great in warehouse, meat shop, and customer service

*** * ***** *** - *******, WA 99207

*******@*****.*** - 509-***-****

• Certified to operate Electric Walk Behind Jack/Electric Rider Jack/Electric Sit Down Forklift/Electric Stand

Up and Narrow Isle Picker

• Meat cutting experience ranging from whole quarters to small portion cuts

• Transferring/Rotating stock

• Shipping/Receiving Customer Orders

• Compiling Daily Manifests

• Supervisory tasks such as directing crews to better accomplish daily workload

• Operating Retail Scale

• Microsoft Word/Internet Research/Data Entry/10-key/Printer/Fax/Copier

• Manually moving several thousand pounds of product

• Excellent customer service skills

• Work well independently or as a team

WORK EXPERIENCE

Bronkhorst DJ Entertainment - 2005 to Present

Contact will be Randy Bronkhorst 509-***-****

asst. meat manager

Safeway - Spokane, WA - June 2011 to January 2014

Responsibilities

all aspects of running a full service retail meat shop ranging from receiving, ordering for needs, operating all

equipment in a retail meat shop, light computer work, training, directing employees to accomplish daily tasks,

special orders, customer service, quality control, setting and maintaining a rotating schematic, controlling shrink

while maintaining profitability, staying clean and safe around hazardous machinery

Accomplishments

developed a returning customer base, worked well in developing working relationships with employees and

customers, developed trust with honesty and expertise in my field, was a key player on our crew in increasing

sales and profits through quality work and a new perspective on product display and awareness of products

to customers

Skills Used

ability to clearly direct employees in daily tasks with an emphasis on most urgent and important needs first,

developing a team atmosphere where ideas and concerns can be heard with out worry, not just explaining to

new employees how to do something, but why it is done that way, attention to detail and superior customer

service

fresh line operator

Ameristar meats Formally S&P Meats Inc - Spokane, WA - August 2002 to December 2010

responsible for downloading and writing orders for restaurant service, use of all equipment in a wholesale

meat warehouse, including saws, cubers, breaker, grinder, flaker, stuffer, brine tank, tumbler, slicers, patty

machine, dicer, elevators, tunnel feeder, shrink tunnel, steam jacket kettle, cryovac, rollstock, conveyor belts,

metal detector, pallet sized and portion size scales, among other specialized equipment in the production

side, in the ware house side, receiving and checking contents, stocking, picking orders, scanning and tracking

inventory for production, operation of all walk behind and rider power jacks and load lifters, sit down and stand

up forklift, narrow isle picker, stocking and picking on four tier tall, two pallet deep rolling racks in warm and

sub zero temperatures, call for references

Contact this candidate