Business Analyst

Location:

Toronto, ON, Canada

Posted:

March 19, 2014

Contact this candidate

Resume:

Zied Hamrouni

***-*** ********* ****** ****

Toronto (ON) M4X 1X8

647-***-****

**********@*****.***

Profile:

Talented business analyst with expertise in gathering user requirements,

analysing business processes, writing functional specifications, managing

database and testing. Already worked in government organizations as well as

private companies.

Career Achievements:

. Five years of Business Analysis experience

. Full understanding of the Software Development Life Cycle: Requirement

Analysis, Functional Analysis, Coding, Testing, Operating and

Maintenance

. Great ability in requirement gathering sessions, communicating clearly

both oral and written

. Autonomy, Analysis and Understanding of the organization skills

Languages:

. English (Fluent)

. French (Fluent)

. Arabic (Native)

Technical Skills and Qualifications:

Environment Web, Microsoft .NET, ERP, Cloud, SaaS

Database Oracle, MySQL, SQLServer, PostgreSQL

Modeling BPMN, UML

Methodologies Macroscope, Agile Scrum, Cobit, Togaf

Languages SQL, XML, Java, HTML, VB.NET, Python

Certification ISEB Foundation Certificate on Software Testing

OMG Certified Expert on BPM (In progress)

Software Office, Visio, TOAD, SharePoint, TFS, OpenERP,

Udata

Educational Qualifications:

. 2010- Laval University (Quebec City)

Master of Business Administration, Information Technology Management

. 2007- IHEC Carthage (Tunisia)

Bachelor of Accounting

Professional Experience:

2012 - 2013

Allied Business (Tunis, Tunisia)

Designation: Business Analyst

Project: Initial Implementation of OpenERP

Duration: 13 months (Nov 2012-Dec 2013)

Allied Business is a retail company selling luxury watches and accessories.

As part of the implementation of its subsidiary in Tunisia, I was

responsible for installing the ERP

. Study the market and analyze alternatives leading to the selection of

OpenERP

. Manage the project taking into account the budget, time and human

resources

. Analyze business processes and gather users needs

. Assist in installing and configuring OpenERP

. Test various system functions and features

Environment: OPENERP, PYTHON, SOFTWARE AS A SERVICE, CLOUD COMPUTING, VISIO

2012

Symbiose Technologies (Quebec City, QC)

Designation: Business Analyst

Project: Udata (Data collection software) Update - internally

Duration: 4 months (July 2012-Oct 2012)

Creating forms for Udata software according to the requirements of new

customers such as the ambulance and police services and improving the

software features

. Gather user requirements by conducting workshops

. Create models of interfaces forms conforming to the new needs

. Writing Functional Specifications for the new forms

. Manage Content interfaces specifying the used data type

Environment: VB.NET, SQL SERVER, C#, UDATA, CLOUD COMPUTING, AGILE SCRUM

Project: Modernization and Integration of the Companies Registrar - Revenu

Quebec

Duration: 6 months (Jan 2012-June 2012)

Delivery of the government system (MIRE) update, to improve its performance

and to comply with new legal requirements

. Gather user requirements by conducting workshops

. Create interface models that meet new needs

. Create UML diagrams (Usecases, Navigation, Sequence & Class)

. Writing Functional Specifications (Macroscope P+) for the assigned

units

. Provide detailed definition of data and operations

. Create test scenarios, perform unit and functional testing and

monitoring of anomalies detected by users during acceptance testing

. Manage Interface Content using the agency internal Content Management

System

Environment: ORACLE 10g, TOAD, FRAMEWORK .NET, MICROSOFT VISUAL STUDIO,

XML, XSL, SOAP, VISIO, OFFICE, MACROSCOPE, UML, SHAREPOINT, SYSTEM

ARCHITECT, SIEBEL

2010 - 2011

LGS Group Consulting (Quebec City, QC)

Designation: Functional Analyst

Project: Update of ClicSEQUR-Entreprise - Revenu Quebec

Duration: 9 months (Jan 2011-Sept 2011)

This project aims improve the functionality offered by ClicS QUR-

Entreprise, the government authentication system, to allow its use and

access the government services by a larger pool of departments and agencies

. Lead Workshops to gather Users needs

. Write detailed functional specifications to formalize the new needs

. Provide detailed definition of data and processings

. Create test scenarios

. Perform SQL queries and manage the Database

. Participate in functional, unit and acceptance testing

Environment: ORACLE 10g, IIS, FRAMEWORK .NET, XML, XSL, SOAP, VISIO,

EXCHANGE, OFFICE, MACROSCOPE, UML, SHAREPOINT, TFS

Project: Identity and Access Management - SAAQ

Duration: 4 months (Sept 2010-Dec 2010)

Centralizing the Identity and Access Management system in one platform,

Novell Identity Manager. The company used previously multiple fragmented

applications

. Write functional specifications for the user interface of the platform

. Collect and analyze the needs of employees to improve the interface

usability

. Create UML diagrams explaining the interface and system transactions

. Design information architecture models for the interface content

. Linked between the company, the development team and software

providers regarding software functionality

Environment: NOVELL IDENTITY MANAGER, UML, MICROSOFT VISIO, ACF2, ACTIVE