Customer Service Manager

Janee C. C. Clark

Phone 609-***-****

*** ***** *** ******, *************, NJ 08232

e-mail:******@***.***

Objective:

To obtain a management position in a growing company where I will have the

opportunity to utilize my creative and technical knowledge of the arts with

my background in business that will ultimately result in the growth and

development of the company as well as myself as a leadership driven

professional.

Skills:

Adobe Illustrator, InDesign, Photoshop and Dreamweaver, Microsoft Office

Suite, leadership, written and oral communication, comping, presentations,

social media, print design and layout, organization,

communication/telephone skills, and general office tasks.

Experience:

Administrative Assistant

College of Saint Elizabeth, Morristown, NJ (2/13-05/13)

Report directly to the Assistant Dean of Students and Director of

Residence Life. Responsible for all aspects of office processes including

filing, typing, creating marketing materials, responding to phone and

visitor inquiries.

Commended by supervisor for:

o Excellent ability to maintain confidentiality, particularly

since supervisor manages all disciplinary issues related to

both residential and commuter students.

o Attention to detail when completing complex projects.

o Ability to maintain a professional demeanor at all times with

students, parents/guardians, faculty and staff.

Cultural Ambassador

College of Saint Elizabeth, Morristown, NJ - (11/11-2013)

Associate Manager

Regal Entertainment Group, Regal Cinemas, Mays Landing, NJ - (7/08-

Present)

The Associate Manager's function is the operation and supervision of

a theatre and its employees. Represent and act as a representative of

Regal in a way that is consistent with our mission statement and policies

Teller I

TD Bank, Absecon, NJ - (7/13-Present)

Able to provide exceptional customer service by meeting all customer

demands as they relate to relatively straightforward inquiries, with the

support of more experienced personnel .Generally resolves problems

independently, escalating more difficult issues to supervisors .Processes

regular Teller transactions for customers, including servicing customer

accounts, accepting loan payments, accepting safe deposit box payments,

processing sales of gift cards, cashing checks, verify currency, balancing

cash drawer, night deposits, correct discrepancies and make necessary

adjustments.

Judicial Board Committee Member

College of Saint Elizabeth, Morristown, NJ - (2012-05/13)

Selected through a rigorous application process to be a two-term

member of the committee which reviews infractions of the student life

handbook and resident life policies. After hearing and reviewing cases,

make recommendations for sanctions.

Head Receptionist

College of Saint Elizabeth, Morristown, NJ - (2012-05/13)

Promoted to Head Receptionist after one year of Reception. As

receptionist, responsible for the safety and security of students and their

visitors when entering and exiting the building. Secure ID for visitors

and assure that policies and procedures of the residence halls are adhered

to. As head receptionist, manage 30 receptionists. Duties include training,

scheduling, trouble-shooting issues, maintaining work logs and

creating/authorizing time sheets for

payroll.

Awards & Achievements:

College of Saint Elizabeth, Morristown, NJ

Seton Scholarship - (2009-Present), Housing Award - (2009-Present),

Eleanor & Mary McElory Scholarship - (2010-Present), Honorable

Mention, CSE Juried Art Exhibition - (2012)

Education:

College of Saint Elizabeth, Morristown, NJ

BA Art, Minor Graphic Design, Minor Justice Studies, Honors,

Overall GPA: 3.4

MA Justice Administration & Public Service, Anticipated May 2014

References: Available upon request.

Contact this candidate