Customer Service Assistant
Resume:
OBJECTIVE
My objective is to a land a job in either Phlebotomy/LabTechnician or Customer service
job in the Mobile area. I am a dependable, hardworking and punctual individual and will
be beneficial to your company.
WORK EXPERIENCE
Phlebotomist
August 2007 - February 2013
Life Sera State:Alabama
Healthcare Services
Complete plasma processing room tasks. Weigh and record product volumes. Draw
samples for various testing, assay and customer needs. Label and ensure each unit and
sample are labeled accurately. Place units in proper storage (refridgerator/freezer) Pack
units and samples for shipment according to established proccess. document all plasma
and serum handling activities.
Unit Secretary
September 2005 - July 2007
USA shac Mobile, Alabama
Healthcare Services
I would answer the phones, File X-ray jackets, Enter patients info into the Microsoft
Excel, Fax x-ray reports to Transcriptionist to be read by the Radiologist and deliver
radiologic report findings to the specific doctors.
Phlebotomist(Clinical Experience)
October 2006 - November 2006
Navy Hospital Pensacola, Florida
Healthcare Services
I drew and collected blood specimens from patients entering the lab, Did some Glucola
tests, and ran some machines in the labratory department.
Student assistant
June 2005 - July 2005
Pensacola Junior College Pensacola, Florida
Other/Not Classified
I would file papers, run errands and type letters for the adminstrative assistant of the
Head of the Athletic Department in Pensacola Junior College.
Customer srevice representative
May 2004 - September 2004
West Cooporation Pensacola, Florida
Telecommunications Services
Aswered the phones for customers who had problems with their cable bill,
troubleshooting, and sent workers out to their homes.
EDUCATION
Some College Coursework Completed,
August 2007 - May 2011
University of south Alabama Mobile, Alabama
Currently attending the University
Some College Coursework Completed,
January 2007 - May 2007
Pensacola Junior College Pensacola, Florida
Current Courses: Chem 1045 w/Lab, Eng Comp II
Certification,
August 2006 - October 2006
Pensacola Junior College Pensacola, Florida
I completed the 4 month Phlebotmy programm including Clinicals.
SKILLS
Phlebotomy Intermediate
LANGUAGES
English Fluent
French Beginner
PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
African American Association
American Red Cross
REFERENCES
Mary Farnum
Lab Supervisor, Navy Hospital
Professional
Margret Kendrick
Self-Employed, Green Thumb Lawn Care
Personal
Carla Ross
teacher, Booker T washington High school
Personal
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