Human Resources Manager

ROSA GIGLIOTTI

**** ****** ***., *******, ** 519-***-**** ****@**************.**

Summary

A professional and results-driven leader, is actively seeking employment in the Michigan area, to contribute my

expertise, predominately in the areas human resources management, operations management and customer service, in

the Automotive Industry.

Notable Attributes

Adaptable Dedicated Highly motivated Project management

Articulate Detail oriented Innovative Presentation

Business-savvy Driven Natural leader Purchasing and Vendor relations

Collaborative Effective and Efficient Operations management Reliable/Responsible

Conflict resolution Employee engagement P&L management Risk management

Communication Energetic Personable Self-motivated/starter

Cost reduction Future costing liability Persuasive Strategic

Customer-service focused Gifted Powerful negotiator Team building/Supervision

Decision Maker Proactive Technically sound

Experience

Principal Consultant 2006 - current

YourHRDirector.ca (in collaboration with Cristal International) Windsor, ON

Project based work, focusing on:

• Operations/Business Development/Sales and Marketing: New business start-up functions, Resource allocation and

Organizational structures, Multi-site management, Trademark applications, Strategic alliances and partnerships, Government

programs, Account management, Data Analysis to strategic planning and execution, Project management, Purchasing and

inventory control, Quoting/Costing

• Customer Service: Liaison for single or multi-site, problem solver, root cause analysis, system/process development, system

implementation

• Strategic Human Resources: HR Compliance Audits to assess practices and identify beneficial and problematic areas,

strategically develop plan for compliance and project manage. Provide leadership and counsel on HR related matters. Investigate

complaints related to harassment, discrimination, misconduct and other serious matters that would impact both legally and

practically, affecting employee morale, productivity and workplace culture.

• Labor/Industrial Relations: Arbitration, Corrective Action/Discipline, Dismissal, Grievance Handling, Collective

Bargaining/Contract Negotiation, Future liability/costing, Investigation/Mediating resolution to minimize risk, Strike preparedness,

Policy/Procedure/Guideline development, Amalgamation and mergers of contracts, Operational Agreements.

• Occupational Health and Safety/Wellness: WSIB claims management, Transitional Work Rehabilitation Programs and Return

to work, Accessibility matters and compliance, OHSA Legislative compliance matters, Investigations, WHMIS, ISO/TS 16949

compliance, develop/implement wellness and healthy workplace programs, EAP, Workwell Audit, Risk Assessments, Gap

analysis, Standard Operating Procedures, Safety Training Programs, Fire Safety Plan development, Report writing, Coaching,

Employee Satisfaction surveys

• Compensation and Benefits: Pay Equity compliance and maintenance, Total Rewards and Performance Management, Benefits

Administration and Negotiation, Pension Plan administration and remittances, Legislative compliance (OHRC, OHSA, WSIA,

ESA, Privacy Act, etc.), Attendance Management programs.

• Training and Development: Needs assessment and customized training to address gaps

• Recruitment and Selection: Job description development and maintenance, Job Posting/Advertising, Interview and Selection

process, Employment and Contract Agreement development, Orientation and Onboarding

• Global Human Resource Administration: Handling of Employment Standards and Labor matters in US, Mexico and China

Manager, Human Resources 2008 - 2010

Schukra of North America, Windsor, ON

Restructured 500+ employees to 200 employees. This included terminations, layoff and recalls, etc.

Revised all policies, procedures, employee handbook, due to restructuring, to address layoff and recall scenarios (handling of

benefits and compensation, training, etc)

Reduced Health and Welfare expenses by $150,000 by conducting an in depth review of employees on WSIB and LTD

Successfully implemented a Transitional Work program for injured/modified workers which incorporated work plans that

ensured accountability/responsibility for both the employee and employer

Exceeded monthly KPI (Key Performance Indicators) and presented results to Senior Leadership Team.

Successfully managed Pay Equity claims and developed Pay Equity Maintenance Plan. First point of contact for Pay Equity

officer

Assisted Global HR Director on labor matters in Mexico, USA & China that pertained to employment standards matters

Secured Workshare Funding via Ontario Government for 2years. Savings of over $1 million dollars!

Resource to the Senior Leadership Team

Managed a team of 3

Evening Sessional I nstructor i n Labor/Industrial Relations

2005 - 2010

Lawrence Technological University, Southfield, M I and St. Clair College, Windsor, ON

Designated as the Canadian instructor for Canadian Master’s level students attending Lawrence Technological University

t hat were enrolled in the MBA program.

o Developed p rogram curriculum and t aught M aster’s level students i n-person and on-line

Taught “ Industrial Relations” for the Continuing Education Department at St. Clair College

Senior Manager, Human Resources (contract) 2001 -

2003

Essex Power Services Corporation, Essex, ON

Contracted to amalgamate four (4) Utilities into one (1) and manage all start up functions for an HR Department during the

deregulation of the Utility industry

• Amalgamated four (4) Collective Agreements and two (2) Unions into one (1) Collective Agreement and (1) Union over the

span of 2 years.

• Negotiated a Composite/Operational Agreement within first three (3) months

• Researched and negotiated Health and Welfare benefits

• Prepared a ll costing of benefits, wages, etc., and language for labor contract negotiations and presented scenarios of

l iability to President

• Investigated a ll incidents/accidents. Implemented corrective measures where required. Managed WSIB claims and

i mplemented a T ransitional Work Rehabilitation Program.

• Instrumental i n working directly with WSIB to create Physical demands Analysis for all positions

• Instrumental i n ensuring the proper WSIB rate classification was implemented

• Implemented a Performance review process linked with a merit increase system

• Managed t he OMERS Pension fund (remittances of contributions, retirement calculations, etc.)

• Managed G rievances through process

O perations/Sales Manager 1999 -

2001

Schukra of North America/Advanced Lamination (Globaltex 2000), Windsor, ON

Promoted from H uman Resources Manager/Contract, overseeing 3 local manufacturing sites, t o Operations Sales Manager,

managing a $5 million dollar division with the support of 2 Floor Supervisors, Administrative Assistant, QC Manager and 25

employees.

Managed $5 million dollar division w ith the support of 2 Floor Supervisors, Administrative Assistant, QC Manager and

25 employees

Reorganized entire manufacturing facility within 1st month.

o Received a 40% increase to base salary for assumed responsibilities

Negotiated and secured contracts for materials, transportation, etc.

Implemented K ANBAN system and created a JIT system. Created a 35% savings i n inventory costs!

Quoted and secured an additional $5 million in Sales during my tenure

Project managed t he entire p hysical plant move f rom one manufacturing facility to a new location while ensuring

customer demands were met a t all times.

Designed f loor plan layout to ensure maximum use of space and efficient f low of material

Mentored by Jim Harbor Sr. ( Harbor and Associates and authors of “The Harbor Report”)

Human Resources Manager (Contract/Maternity replacement) 1998 -

1999

Schukra of North America, Windsor, ON

Non-Union facility with record sales growth and employee growth. Responsible for overseeing all human resource needs in 3 local

and 1 US site. This was accomplished with the support of 4 direct reports (HR Administrator, Training and Development

Administrator, Payroll Administrator, H &S Administrator)

Policy and procedure development

QS9000 compliance

Chaired weekly Employee Advisory Committee meetings

Performance Management

Compensation and Benefits Administration

Pay Equity Compliance

Ensured legislative compliance as it pertained to OHSA, OLRA, OHRC, ESA, MOL, WSIA, etc.,

Employee Relations.

H uman Resources Manager 1996 -

1998

Velt ri Stamping, Oldcastle, ON

Unionized facility of 500+. H ighlights during tenure:

Prepared and presented a ll costing scenarios (3 year projections) and language for Labor contract negotiations

Chaired weekly Union meetings

Handled a ll Grievances throughout grievance handling process and Arbitrations

Implemented “Attendance Call-in” line and developed, implemented and managed an “Attendance management”

p rogram

Developed, implemented and managed a “ transitional return to work” program and managed all WSIB claims

Negotiation, implementation and management of all Compensation and Benefit programs

Implemented and managed a revised Performance management system with Merit increase system

Ensured l egislative compliance as it pertained to OHSA, OLRA, OHRC, ESA, MOL, WSIA, etc.

Chaired H &S meetings, conducted monthly site audits, and immediately corrected deficiencies

Policy and procedure development, QS9000 adherence as it pertained to Human Resources

Oversaw Payroll Administration for both Salary and Hourly employees

Supported by and managed a staff of 3

Education

Paralegal 2014 to present

Trios College, Windsor, ON

MBA, Business Administration 2004

Lawrence Technological University, Southfield, MI, USA

CHRP, Certified Human Resources Professional 2003 to

present

Human Resources Professional Association (HRPA)

CHRM, Certified Human Resources Management Post Diploma 1995

Sheridan College, Brampton, ON, Canada

BA Family Studies/Psychology 1993

University of Windsor, Windsor, ON, Canada

CHC, Certified Health Coach 2013

Institute Integrative Nutrition, New York, NY, USA

SR Coach, Subconscious Restructuring Coach 2008

Subconscious Restructuring Institute, Henderson, NV, USA

Languages

English, Italian and French

Professional Membership

Human Resources Professional Association 1995 to current

HRL – Human Resources Leaders without Borders 2011 to current

Board Member

Youth and Family Resource Network 2013 to current

Kingsville, ON

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