J AY P OKRIVA
P.O. Box **** Cypress, Texas 404-***-**** *********@*****.***
O P E R A T I O N S M A N A G E M EN T ~ T AL E N T D E V E L O P M EN T
Results-driven professional with passion for surpassing organizational goals and objectives.
Exceptional track record for transforming high -potential staff into successful business leaders.
Detailed oriented with excellent project planning, process engineering and development skills.
Redefined market focus driving revenue generation through social media and internet strategies.
PROFESSIONAL EXPERIENCE
Helzberg Diamonds; Atlanta, Georgia 2012 to 2012
Store Manager, Operations
Manage a 10 person professional workforce, including an assistant manager, for a multimillion dollar organization.
Responsible for the Operations and Human Resources areas of business.
Selected Achievements:
Key player in increasing business revenue by planning and executing custom design shows
Provide financial oversight to operational budget to ensure organizational spending compliance
Develop a high level leadership ability in sales force for promotion opportunities across region
Effectively communicate planning and administration to execute leadership via presentations and reports
Zale Incorporated; Atlanta, Georgia 2011 to 2012
Store Manager, Operations
Managed a 8 person professional workforce for a multimillion dollar organization. Responsible for the Operations and
Human Resources areas of business.
Selected Achievements:
Provided financial oversight to operational budget to ensure organizational spending compliance
Developed a high level leadership ability in sales force for promotion opportunities across region
Key player in increasing business revenue in positive percentile by 22% in less than one year
Effectively communicated planning and administration to execute leadership via presentations and reports
Coach Incorporated; Atlanta, Georgia
Associate Manager, Operations & Talent 2007 to 2011
Managed a 20 person professional workforce, including five managers, for a multimillion dollar organization. Responsible for the
Operations and Human Resources areas of business.
Selected Achievements:
Provided financial oversight to operational budget to ensure organizational spending compliance.
Developed high level leadership ability in sales force for promotion opportunities across region.
Key player in increasing business revenue in positive percentile year over year by 5 % lift.
Effectively communicated planning and administration to executive leadership via presentations and reports.
Sephora; Atlanta, Georgia
Assistant Director, Operations 2006 to 2007
Oversaw business operations for two key business departments for $8M organization . Direct reports of 35 member staff,
including 7 managers.
Selected Achievements:
Managed 50 active vendor relationships that support business revenue and staff education.
Decreased company loss by 10% through effective inventory control measurement and strategy development.
Consistently exceeded aggressive monthly goals for high level fiscal growth.
Improved employee morale and relationship building by coaching, mentoring and training.
Designed, coordinated and executed multiple platform marketing events.
M.A.C Cosmetics; Atlanta, Georgia
Manager, Operations, Sales & Talent 1999 to 2006
Managed regional sales representation of luxury brand through operational, sales and talent driven focus.
Selected Achievements:
Lead 10 person sales team to first million-dollar revenue generation in region’s history.
Successfully identified areas of excessive company spending to increase savings plan by 50%.
Directed the development of sales force from associate to management level promotion.
Developed and executed company events to promote seasonal product launches and education initiatives.
Excelled in loyalty driven programs in retaining and attracting new clientele.
EDUCATION
UNIVERSITY OF NEW ORLEANS New Orleans, Louisiana
Bachelor of Arts in Business (1986)