Customer Service High School

* * * * * L A C K B E R RY L N G R A N D P R A I R I E, T X

* * * - * * 6 - 8 2 2 3 T O N YA M 2 0 0 4 @ H O T M A I L . C O M

T O N YA M A S K

OBJECTIVE

To find a job that treats employees well and that has room for promotions.

WORK EXPERIENCE

April 2006 to December 2013 Stephanie Callihan Irving, TX

Nanny

Take care of two children, occasionally drop them off at school and then pick them up from

school daily. Take them to after school activities, help them with homework, and make dinner.

Occasionally bathe them and dressed for bed. Daily pick up the house, do laundry, load or

unload the dishwasher and other household chores that need to be caught up.

August 2012 to May 2013 VCA Antech Irving, TX

Kennel Tech

Answered phones, computer input, made reservations for animal stays, hospital visits, and

grooming, help administer shots, cared for the animals, filed paperwork, filled out paperwork,

took animals to the pet lodge and brought them out for owner, walked, fed, and watered

animals, washed their blanket, cleaned cages, pulled charts for doctor visits, and sold food and

treats.

August 2005 to April 2006 SPCA of Texas Dallas, TX

Vet Tech

Worked the desk taking in animal and putting them in the computer. Answered phone on a

multi line phone system and returned messages for two departments. Used the fax machine and

a video recording system while determining the behavior of an animal. Administered shots,

checked the overall health and temper of animals coming in, heartworm tests, fecals, read fecal

results under microscope, and performed parvo tests. Cleaned the facilities every day,

administered medication to animals, changed food, changed water, and performed euthanasia’s

on a daily basis. Certified in euthanasia.

July 2003 to December 2003 Charles River Laboratories Dallas, TX

Animal Tech 1

Took care of rats and mice that were being used for research. Cleaned their cages, changed

water, changed food, swept and mopped the rooms daily, changed food bins, disposed of dead

rats and mice as told to and euthanized rats and mice in when they were suffering or the

research was done with them. Completed daily reports and used the phone and fax machine

daily.

March 2002 to May 2003 Eckerd Drug Store Irving, TX

Pharmacy Tech

Answered phones and called patients, doctors, insurance companies and other pharmacies,

used the phone mail system, filled and filed prescriptions, counted pills, and customer service

on the phone, drive thru, and at the counter. Entered prescriptions into the computer, printed

paperwork, used the cash register, used fax machine, did daily paperwork, filed paperwork,

sent orders, put orders away, helped with inventory, and went through the shelves and took out

the outdated medications.

August 2000 to June 2001 Corporate Kids Learning Center Irving, TX

Child Care Teacher

Taught 2 year olds, helped potty train, used the computer, fed them, took out and put up cots

for nap time, interacted with the children’s parents, and took them for walks. Certified in CPR.

June 1999 to July 2000 Metroplex Veterinary Center and Pet Lodge Irving, TX

Receptionist/Animal Care

Answered phones, phone mail system, cashier, computer input, made reservations

for animal stays, hospital visits, and grooming, help administer shots, cared for the

animals, filed paperwork, filled out paperwork, took animals to the pet lodge and

brought them out for owner, walked, fed, and watered animals, washed their blanket,

cleaned cages, pulled charts for doctor visits, and sold food and treats.

EDUCATION

August 2001 to August 2003 North Lake College Irving, TX

Basic classes toward associates degree and transfer credits.

August 1997 to May 2001 Nimitz High School Irving, TX

High School Diploma

REFERENCES

Stephanie Callihan 817-***-****

Valerie Kaulsky 469-***-****

Dawn Forte 214-***-****

Contact this candidate