Customer Service High School
Resume:
Tashay L Scott
Cleveland, Ohio ***10
*************@*****.***
Objective
Hard working individual that has a passion for learning and being a part of a team. With experience in customer service and
specializes in decreasing shrink. Has controlled numerous projects simultaneously and maintained an area with little supervision.
Delivered customers product to customer’s and Jewel Osco’s highest level of expectations.
Education
Thornton Township High School Harvey, IL 2003-2007
Received High School Diploma
South Suburban College South Holland, IL 2008-2008
Some college course work
Merrillville Beauty College Merrillville, IN 2009-2010
Certificate of Completion
Ivy Tech Community College East Chicago, IN 2011-2013
Some college course work
Cleveland Job Corps Cleveland, OH 2013-2014
Home Health Aide Certification
Experience
Americall Hobart, IN 2011-2011
Telemarketer
• Answered calls from store cardholders such as Lane Bryant, Torrid, and Victoria Secrets
• Recited a written script produced by the company to help encourage the customer enroll into identity theft protection
• Replied to an extremely high call volume and recommended the upsell product
• Followed company policy and guidelines to ensure all sell attempts with through the system correctly
Jewel Osco Chicago, IL 2008-2009
Meat wrapper
• Stock and remove products from counter
• Gather beef products to be ground into ground beef daily
• Understand customer need’s and have prior knowledge of products and be familiar with proper cooking methods
• Sanitize front and back rooms and do a hourly check on fish products to make sure the product remains fresh and up to Jewels
standards
• Weigh meat and fish also cut fish to customers request
Skills/Certification
• First Aid Certification
• CPR Certification
• Skilled in patient personal care
• Ambulation of patients
• Skilled in taking vital signs
• Perineal care
• Strong work ethic
• Proficient with Microsoft Office
• Excellent communication and customer service skills
• Ability to work in fast paced environment
Contact this candidate