Customer Service Manager
Resume:
Angela Wilson
Houston, Texas
77042
Objective
To secure a job in a field where my experience and creativity may be
utilized to the best of my abilities, I would like to work for a company
where I can learn and grow.
Qualifications:
Certification in Microsoft Word 2000, Power Point
Conscientious and Reliable
Efficient in carrying out duties
Professional Experience
Snellings Staffing Services
Houston, Texas
Warehouse Clerk
04/2013to 01/2014
Data Entry
Organize stocks and maintain inventories
Checking in drivers
Shipping and receiving coordinator
Homewood Suites Hilton
Houston, Texas
Breakfast Server/Laundry Attendant
10/2012-08/2013
Assist with preparation of breakfast
Clearing of tables
General Upkeep of restaurant
Jimmy John's
Houston, Texas
Sandwich Maker/ Cashier
11/2010 - 04/2012
Assisting customers
Cashiering
Making Sandwiches
General upkeep of restaurant
Gerland's Food Town
Houston, Texas
Cashier/Customer Service Representative
10/2005 - 04/2010
Responsibilities included greeting customers
Assisting them with locating items in the store
Cashing out and occasional bagging of their groceries
Excellent customer rapport!
AME/ETI Custodial Management Services/Orleans Parish Public Schools
New Orleans, Louisiana
Custodial Manager
12/2004-08/2005
Responsibilities included but not limited to the supervision of the entire
Custodial Department
Scheduling of employees
Ordering of cleaning supplies and ensuring supplies are not wasted or
abused
Maintaining general upkeep of the school
Conducting weekly meetings to keep employees informed of changes or
concerns
Implementing the proper procedures for cleaning
Securing all areas properly
Mom and Pop's Restaurant
Atlanta, Georgia
Assistant Manager
09/2002-10/2004
Setting and achieving targets and goals
Experience in developing quality process improvements
Ability to inspire, lead and motivate staff
Human resources capabilities-recruit, interview, hire and mentor a talented
staff
Computer skills-solid working ability with Word, Excel and POS
Responsibilities included the supervision of employees
Maintaining a pleasant and secure work environment
Assuring customer satisfaction
Taking and expediting orders in a timely fashion
Payroll and Laboring
Training employees according to policies and procedures of the Company
Cash count
Education
University of Phoenix, Phoenix, Arizona
Delgado Community College, New Orleans, Louisiana
References Available Upon Request
Contact this candidate