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Customer Service Manager

Location:
Abilene, TX
Posted:
March 18, 2014

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Resume:

Angela Wilson

**** ***** **** ***. # ***

Houston, Texas

77042

713-***-****

Objective

To secure a job in a field where my experience and creativity may be

utilized to the best of my abilities, I would like to work for a company

where I can learn and grow.

Qualifications:

Certification in Microsoft Word 2000, Power Point

Conscientious and Reliable

Efficient in carrying out duties

Professional Experience

Snellings Staffing Services

Houston, Texas

Warehouse Clerk

04/2013to 01/2014

Data Entry

Organize stocks and maintain inventories

Checking in drivers

Shipping and receiving coordinator

Homewood Suites Hilton

Houston, Texas

Breakfast Server/Laundry Attendant

10/2012-08/2013

Assist with preparation of breakfast

Clearing of tables

General Upkeep of restaurant

Jimmy John's

Houston, Texas

Sandwich Maker/ Cashier

11/2010 - 04/2012

Assisting customers

Cashiering

Making Sandwiches

General upkeep of restaurant

Gerland's Food Town

Houston, Texas

Cashier/Customer Service Representative

10/2005 - 04/2010

Responsibilities included greeting customers

Assisting them with locating items in the store

Cashing out and occasional bagging of their groceries

Excellent customer rapport!

AME/ETI Custodial Management Services/Orleans Parish Public Schools

New Orleans, Louisiana

Custodial Manager

12/2004-08/2005

Responsibilities included but not limited to the supervision of the entire

Custodial Department

Scheduling of employees

Ordering of cleaning supplies and ensuring supplies are not wasted or

abused

Maintaining general upkeep of the school

Conducting weekly meetings to keep employees informed of changes or

concerns

Implementing the proper procedures for cleaning

Securing all areas properly

Mom and Pop's Restaurant

Atlanta, Georgia

Assistant Manager

09/2002-10/2004

Setting and achieving targets and goals

Experience in developing quality process improvements

Ability to inspire, lead and motivate staff

Human resources capabilities-recruit, interview, hire and mentor a talented

staff

Computer skills-solid working ability with Word, Excel and POS

Responsibilities included the supervision of employees

Maintaining a pleasant and secure work environment

Assuring customer satisfaction

Taking and expediting orders in a timely fashion

Payroll and Laboring

Training employees according to policies and procedures of the Company

Cash count

Education

University of Phoenix, Phoenix, Arizona

Delgado Community College, New Orleans, Louisiana

References Available Upon Request



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