Medical Administrative Assistant

*** ******** *****

Winder, GA *****

404-***-****

**************@*****.***

Objective: To obtain a full time position in your medical office,

which would allow me to utilize my health

care skills and to help maintain full office functionality

for patients and the medical team.

Education: Certificate in Phlebotomy, May 2013 (Certified Phlebotomy

Tech)

New Horizons Medical Institute; Winder, Georgia

Certificate in Medical Assisting,

February 2005

Sanford Brown Institute; Atlanta, Georgia

Experience: Medical Office Asst/ Phlebotomist, Exam One, Athens,

GA, September 2010 to present

. Maintain case management for active clients,

communicate with agents regarding their cases

. Assist with patient scheduling

. Assist in selection and hiring process for new

examiners

. Perform life insurance exams

. Assist with paternity\DNA collections

. Perform data entry\ basic clerical office

duties

. Do Billing for the Company's Drug Screen

Accounts

. Perform drug screens (Instant, Pre-employment,

& DOT)

. Process & prepare specimens for shipment to the

lab

. Maintain Inventory of office supplies

. Ship out kits/supplies to the examiners

Sales Associate, Macy's, Duluth, GA, June 2010-September

2011

. Assisted customers in women's shoe department

with purchases

. Helped stock merchandise and keep inventory

. Persuaded customers to open Macy's credit card

accounts

Waitress, Golden Corral, Winder, GA, March 2009-September

2010

. Greeted and seated customers

. Waited tables

. Assisted with cleanliness and upkeep of the

restaurant

Sales Associate, Macy's, Alpharetta, GA, November 2008-

February 2009

. Assisted customers during the holiday season

with fragrance purchases

. Helped stock merchandise and new inventory

. Persuaded customers to buy new Macy's credit

accounts

Insurance Processor, Assurant Solutions, Duluth, GA, April-

August 2008

. Processed insurance documents

. Made payments on escrow loan payments

. Communicated with agents\insurance companies

about their accounts

Payment Collector, Compucredit, Atlanta, GA, March-November

2007

. Communicated with customers about accounts

. Retrieved payments for delinquent accounts

. Put customers on payment programs if eligible

Administrative Assistant, American Express Travel, Duluth,

GA, March 2006-January 2007

. Communicated with customers about accounts

. Created and maintained business documents

. Filed, faxed, photocopied office documents

. Assigned client cases to co-workers

Medical Assistant, Atlanta Staffing, Atlanta, GA, October-

December 2005

. Cleaned and prepared exam rooms for use

. Administered injections and shots, took

patients' vitals

. Performed EKGs

. Filed documents

. Replenished supplies in the exam rooms daily

. Communicated with patients about appointments

. Assisted doctor with gynecological exams

Intern, Alliance Orthopedics & Sports Medicine, Decatur,

GA, December 2004-February 2005

. Cleaned and prepared exam rooms for use

. Prepared patients for procedures

. Administered injections

. Filed documents

. Communicated with patients about appointments

. Assisted patients with personal history forms

Related Medical Billing and Coding Clinical Asepsis

Courses: Hematology Human Relations

Anatomy and Physiology I, 11, 111 & IV Medical Law &

Ethics

Pharmacology & Electrocardiography

Skills: Medical: Venipucture Technique,

Capillary Technique, Vital Signs,

EKG Technique, DOT & Non-DOT drug

screen certified

Communication: Proficient in writing and

speaking effectively

Computer Software: Proficient in Microsoft

Word, Excel, Outlook & Powerpoint

Internet: Proficient in online research and

emailing

References available upon request

Monique Holmes

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