Manager Customer Service
Resume:
Ron Mitchell
Tempe, Az ****2
**********@*****.*** - 520-***-****
Dependable customer service oriented team player with an extensive background in warehouse distribution.
Several years of experience in logistics field. Excellent background in office management and inventory control.
Proven ability to partner effectively with clients. Demonstrated skills in working in a fast-paced environment.
WORK EXPERIENCE
Logisitics Manager
Summit Health - Scottsdale, AZ - 2007 - Present
Phoenix, Az 2007-present Warehouse Supervisor
Responsible for the scheduling and coordination of all outgoing and incoming shipments for events in the field.
Responsible for the necessary equipment and supplies successfully arriving at numerous events nation
wide.Responsible for purchasing all equipment and dry goods for events. Work closely with internal personnel, field
personnel and external clients to assure the equipment being shipped is successfully received in the correct manner.
Managed all equipment and inventory budgets. Evaluate available equipment and supplies to determine
capacity and maintain appropriate levels of inventory. Applied advanced computer and software skills
in researching, processing information, preparing reports/handouts and handling projects. Utilized Project
Management skills in assisting with Kronos projects
Managed 9 personel to sucessfully accomplish all tasks at hand
Warehouse Manager
GREAT AMERICAN MERCHAND & EVENTS - Phoenix, AZ - 2006- 2007
Responsible for overseeing all merchandise related LTL shipments to customers. Supervise and managed 7
full and part time employees to ensure proper receiving, shipping and pick pack operation within the disturbution
center. Reviewed shipping rates to determine best cost efficient carriers to handle and deliver our merchandise.
Maintained and built professional relationships with all of our carriers.
Shipped 3 to 10 LTL loads per day. Maintained a high level of error free work by making sure each load was
QC'd before leaving disturbution center.
Area Manager
WAL-MART - Buckeye, AZ - 2004 - 2006
Responsible for development, training and coaching of 22 personnel through the performance appraisal
process for area supervisors and all hourly associates in the order filling area. Continuously and accurately
plan, prepare, supervise, review, and evaluate operations within the order filling section of the facilities to
Maximize production, profitability and execution area.
Enforce company policies.
Manage inventory and quality of area.
Manage scheduling and staffing area.
Maintain high level of quality performance review relationship with stores and internal customers.
Distribution Center Supervisor
Cooper Wiring Devices - Phoenix, AZ - 2002 - 2004
Responsibility includes supervision of 15 employees in a 48,000sq. ft. facility and assisting management in
shipping, receiving, and pick /pack operations, as well as inventory control.
Assisting operations manager in coordinating stocking, receiving, and inventory control functions to ensure
alignment of duties for the entire distribution center.
Oversee and monitor assignments, workflow, performance and work standard, accuracy and productivity.
Overseeing maintenance of warehouse equipment and repairs. Ensuring that warehouse personnel have safe,
efficient, equipment in order to perform distribution functions efficiently.
Logistics Coordinator
ASML - Tempe, AZ - 1999 - 2002
Supported a world-class field logistics infrastructure that enabled timely availability of spare parts and other
related requirements. Ensured efficient escalations in order to meet or exceed customers' needs.
Organized adequate logistical support plan to efficiently support ASML engineers.
Trained six peers in implementation of System Applications Products (SAP R3)
Successfully ordered purchased requisitions. Monitored and tracked material movements for on time
deliveries.
Material Management Specialist/Team lead
MOTOROLA - Austin, TX - 1994 - 1999
Supervised purchase ordering expedited orders and negotiated scheduled delivery dates.
Supervised nine personnel in receiving, stocking and issuing section of the warehouse.
Maintained and replenished inventory successfully. Ensuring that fab tool were running effectively.
Achieved 100% rating on audits for two straight years, while managing an operation that contained 1500 parts.
Automated Logistics Specialist
U.S. ARMY - 1986 - 1994
Maintained and replenished movements of parts to ensure up keep of military equipment.
Supervised seven personal in receiving, issuing, and storage section of the warehouse.
Trained personnel to properly operate the Army logistical computer system.
Maintained the budget of over $10 million of sensitive and classified parts.
Minimized utilization of hazardous material; inspected incoming equipment FO serviceability and damages.
EDUCATION
Diploma in Business
Morrilton High School - Morrilton, AR
Austin Community College - Austin, TX
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