Customer Service Sales
Resume:
Joseph Lenahan
My education background includes both quantitative and qualitative fields of
study. Specifically, I have quantitative experience in statistics, finance, and economics. I
have qualitative knowledge in management & organization such as marketing. I am an
asset to your organization because I am an organized analytical thinker that can add
value. I can follow instructions as well as take initiative on important matters. My work
experience includes sales, customer service, and logistics. I started my own tutoring
company while I was in university. I completed all the tutoring and marketing on my
own. I have also worked as a tour guide where I had to direct people throughout my
universty's campus. I have also worked as a laborer and logistics employee at E.S FOX
ltd. I had to make sure all the product going to each job site was filled and put in its
designated launch area. I have a Group Leadership certificate from Western as well. I am
a great leader. I knowledgable in microsoft office including excel, word, and powerpoint
and I understand how to execute many functions in Maple (another peice of mathematical
software). Finally, I am well-rounded and consistent, all these reasons and more justifies
my employment in your organization.
62 Canboro road box 1204
Fonthill, Ontario
L0S 1E0
Value:
Group Leadership certificate, Maple Software knowledge, Microsoft Word,
Microsoft Excel, Microsoft PowerPoint knowledge, Due Diligence Award, and
Deans Honour list first year at University, Student Transitional Executive Program
Certificate, Attendee of the Master Plan in London.
Academic Experience (3 most recent)
Bachelor of Arts, Western University, September 04 2008-December 05 2012
Major in Management & Organizational Studies, Three Year Degree
My degree is mostly made up of courses at Western but I spent one year at
Brock University and completed one course through Athabasca University. My
Bachelor of Arts is made up of courses in a wide variety of subjects in the arts,
sciences, and social sciences. I have completed courses in the actuarial science,
management & organization, and economics departments. My degree is valuable
because it has given me the ability to combine different fields of study to support an
overall understanding for community and enterprising roles. Some courses include
marketing, accounting, corporate finance, and microeconomics.
Ontario Secondary School Diploma, Notre Dame College School, September2004-
June2008
University and College preparation, Four Year
My OSSD qualification includes courses mostly in the social science department
and in courses of mathematics. In my last year and a year later (where I took a
courses in the summer through the Independent learning centre), I took courses in
history, video productions, mathematics, English, and writing
Work Experience (3 most recent)
Executive Research Assistant, Western University July 06 2012-August 24 2012
Position details: Organized books by call-number, completed ongoing research
assignments as required. I also helped reorganize the professors office.
Life Skill: Organization
Manager, Lenahan Tutoring June 01 2011-June 06 2012
Position details: Managed and implemented marketing materials such as flyers, rave
cards, and online. Tutored students one on one and maintained a good customer
retention rate.
Life skill: Customer relationships
Summer Campus Tour Guide, Western University June 15 2011-August 19 2011
Position details: Read and understood important details about Western including
academic and social life as well as the services and amenities on campus, remained
flexible in my knowledge and implementation about the campus so as to
accommodate prospective undergraduate and graduate student needs.
Life skill: Flexibility
Laborer and Logistics employee, E.S FOX ltd June 2009-August 2009
Position details: Made sure all necessary tools and equiptment were organized on
skids ready for their destinations. Completed any ongoing assignments in the tool
shed as necessary.
Life skill: Detailed oriented
• I’ve also worked at Mac’s Milk, Tim Horton’s, E.S Fox Ltd, Zehrs,
Country Corner Meat & Deli, Burger King, and International River
Buffet
Volunteer Experience:
Mayor's Youth Advisory Council
London Fringe Festival
Tickets and admission staff member
Community Event
Fundraising for further research and service for an organization
London Disability Association
One-on-one tutoring education and life skill
Fonthill Public Library
Cleanup & Organization of Clothing Sales
References:
David Agustyne 905-***-****
First elected: 2006, Mayor of Pelham, Ontario,
Relationship: was a concurrent member of the Mayors Youth Advisory Council of
Fonthill
Ron Kore 905-***-****
Owner & Operator Sobeys, Fonthill, Ontario
Relationship: (previously worked for him)
Mary Millard 519-***-**** ext 88224
Professor& Lecturer, M.Sc. University of Western Ontario, 1982
Relationship: professor and motivator (I was a student of hers and an acquaintance)
James Oake 519-***-****, ext. 85675
Liason Officer & Events
Relationship: (I was a Summer Campus Tour Guide under his supervision)
Christine Jones 905-***-**** x3816
Director Alumni Relations
Relationship: character reference
Contact this candidate