Customer Service Sales

Austin L. Fjerestad

*** ********* ****, ***.*

Hopkins, MN 55305

***/***-****

******.*********@*****.***

OBJECTIVE

Seeking a position that will utilize my education, hands-on experience and

enthusiasm for my work environment as well as driving myself to excel at

any trade I peruse.

ACCOMPLISHMENTS

. Successfully learned the process of prepping files, mail merging and

printing postcards for ...an EDDM (Every Door Direct

Mail) client.

. Designed layout and unity for two self-published collector's

books.

. Successfully archived and organized files for several future

books.

. Designed new media for IdentiSys using the new look from the new

catalog.

. Designed new catalog layouts, from the IdentiSys layout, for other

branch companies.

. Redesigned inside layout for IdentiSys catalog to provide unity,

balance and consistency.

PROFESSIONAL EXPERIENCE

The UPS Store Minnetonka,

MN

Sales clerk and customer service 2006-2014

. Provided Customer service in Packing, Shipping and Printing.

. Successfully packed a variety of items from modern iPhones to

various furniture items.

. Aided owner in creating, editing, and designing multiple files for

customers.

Austin's Awesome Graphics Hopkins, MN

Freelance Design 2008-present

. Designed layouts and edited photos for upcoming publications.

. Redesigned silent auction cards for non-profit organization.

. Printed, Designed and self-published four separate books from 2010

to 2014

IdentiSys Eden Prairie, MN

Identity software and solution provider.

Part Time Graphic Designer 2006-2008

. Redesigned entire company catalog as a template for future media.

. Re-branded, designed and updated media for company datasheets and

catalogs.

IOT International Office Technologies Eagan, MN

Office product and solution company offering re-manufactured toner

cartridges.

Graphic Design Internship /Warehouse Assistant

2005-2006

. Assisted Managers in stock and organization of Warehouse.

. Worked effectively in production line of both packaging and

labeling toner cartridges.

EDUCATION

AAS Degree in Advertising Art Hennepin Technical College,

Brooklyn Park, MN

. Studied collateral advertising, Packaging Display and Corporate

Graphics.

COMPUTER COMPETENCIES

. Photoshop CS3 . InDesign CS3 . Illustrator CS3

. Adobe Acrobat Professional . Microsoft Word 7

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