Harold Sotillo
Marketing-Sales-Manager.
**** ***** ***** ***** - *******, GA 30040
*********@*****.*** - 404-***-****
Summary of Qualifications
Experienced Marketing Sales Manager professional with established success in sales, marketing,
account management and training. Diverse understanding of retail and enterprise solution methodologies.
Dedicated to providing excellent customer experiences.
Core Competencies
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Formal and one on one training. Project Management.
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Territory Management. New Business Development.
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Brand Champion Development. Sales Management.
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Customer Satisfaction. Team Building.
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Wireless Sales. Negotiation.
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Client Relationship Management. Retail Operations.
Professional Experience
Self Employed General Manager.
icool accessories - Dawsonville, GA - October 2013 to Present.
• Business development and strategy.
• Hire train and develop sales teams.
• Increase revenue and new products research.
• Develop marketing campaigns.
• Sales and cost of operations forecasting.
• Increase revenue, prospecting.
• Achieved 120% of sales Quota on the first 2 month of operations.
• New vendor’s development.
• Customer experience and satisfaction.
Sharp - Field Retail Representative.
Marketsource – Atlanta, GA – June 2013 to Jan 2014.
• Establishing and maintaining professional business relations with retail store personnel.
• Create consumer awareness, product brand preference, and product mind share for
MarketSource clients at the retail store level through training, assisted sales, and visual presence.
• Influence others to share enthusiasm for both the company and the product line.
• Gathering client product competitive intelligence at the store level.
• Maximize sales in national retail accounts through assisted sales.
• Effectively collect and communicate product information/data through appropriate channels.
• Visually assess on-site needs i.e., product and promotional/marketing material, stocking.
• Troubleshoot and resolve challenges within the stores, such as product display issues.
• Work with MarketSource Program Management to create and implement strategic sales and
marketing plans to increase sales underperforming locations.
• Meet and exceed compliance and client initiatives to continuously improve the quality of client
visits and client satisfaction.
• Responsible for completion of all assigned visits within designated territory.
• Ability to thrive in a fast-paced, competitively changing environment with the ability to multi-task
and meet tight deadlines.
HTC- Field Sales Specialist-Atlanta.
Marketstar HTC Account - Ogden, UT - November 2012 to November 2013
• Group and One on One Personal Training – Train in-store sales associates and managers on the
features and benefits of our client’s products. Training would be conducted in both formal and
informal settings as well as special events.
• Data Capture – understanding of the industry and market conditions, collect and report
meaningful market intelligence, competitive data and daily activity in electronic call report system.
• Brand Champion/Develop Strong Relationships – Identify store associates and develop them into
Brand advocates who are loyal and are excited about recommending the client’s product first to
the customers.
• Customer Interaction and Sales Focus – Strong focus placed on assisting location by greeting
and interacting with customers. Comfortable in a sales environment and being the liaison
between the customer and the sales staff/client.
• Territory management and supporting 60-100 accounts within the Atlanta market.
• Create consumer awareness, product brand preference, and product mind share for Marketstar
clients at the retail store level through training, assisted sales, and visual presence.
• Meet and exceed compliance and client initiatives to continuously improve the quality of client
visits and client satisfaction.
• Ability to thrive in a fast-paced, competitively changing environment with the ability to multi-task
and meet tight deadlines.
• Achieved 110% of the assigned monthly sales Quota.
Store Operator Manager Owner (metro PCS Authorized Dealer & Smart Accessories).
Smart HS LLC - Atlanta, GA - April 2007 to September 2012
• Organized weekly sales reports for the sales department to track product success.
• Described product to customers and accurately explained details and care of merchandise.
• Answered questions regarding store and products, while maintain knowledge of current
sales and store promotions.
• Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges.
• Computed accurate sales prices for purchase transactions.
• Assisted customers in person and via telephone prospecting.
• Trained new employees by providing knowledge of the new wireless technology, plans,
store tasks and policies.
• Communicated with vendors regarding back order availability, future inventory and specials
orders.
• Controlled and planning to achieve store maximum profitability.
• Resolved product/policy issues and shared benefits of new technology.
• Created pre-season marketing plans to support department and divisional strategies.
• Maintained positive attitude to make customer's shopping experiences memorable and
pleasant.
• Helped drive sales goals and achieve 100% monthly quota figure.
Education
Project Management Certificate. Architecture.
Kennesaw State University. 2013 In progress. Universidad Jose Maria Vargas. 1989-1997
Skills
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Proficiency in MS Word, Excel, Power Sales Force SF, Partner Dynamics DP
Point, Outlook, and Windows. and Natural Insight NI user.
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PC and Mac user. Fluent English/Spanish.
• Up to date in the latest wireless
technologies: Google Android, IOS, Mac
IOS and Windows.