Administrative Assistant Customer Service

R osa Elena Pucci

** ********* ***. ****** ***. NJ 08831

(732) 251- 5581 (home) - (732) 616- 0962 (cell phone)

*******@*******.***

OBJECT IVE:

A motivated Administrative Assistant is seeking a challenging position in A dministration,

Accounting, Finance or Legal areas t hat demands excellent computer proficiency with good

managerial competence and interpersonal skills.

Q UAL I F ICAT IONS SUM MARY:

• Diligent, detail-oriented Account Receivable/Billing Specialist and Legal k nowledgeable

of all office functions, with solid background in the healthcare field

• Perform Accounting and administrative work relating to accounts receivable and

customer/vendor billings.

• Process claims for Medicaid and Medicare, H MOs and private insurances.

• Knowledge in Medical Billing, Medical Terminology, and Medical Coding

• Excels at multi-tasking in a fast-paced environment, completing projects in t ime

• Strong communications skills and Bilingual English/Spanish

• Superior telephone, customer service, and computer skills with proficiency in MS

Word, Excel, Outlook and Power Point.

WORK EXPER IENCE:

12/11- Present

R aritan Bay Medical Center - Perth Amboy Division, NJ

Secretary/Administrative Assistant, Enterprise Risk Management Department

Perform diversified administrative duties using independent judgment and action. Answer the

telephone, g reet visitors; attend to meetings; prepare m inutes and executive summaries; type

letters and memos; elaborate monthly reports; maintain a log sheet of Grievances and

Surveillance; prepare documents for meetings, events and campaigns; maintain confidential

and regular files; complete required statistics; schedule meetings, manage calendars and

appointments; arrange t ravel and conferences, maintain records and files, manage

correspondence and orders supplies.

10/08 - 12/11

Spotswood Board Of Education - Spotswood, NJ

T eacher Assistant – Paraprofessional

Responsible for providing instruction, managing the classroom, and promoting student

learning in the absence of the regular teacher; Duties include implement lesson plans; assign

s tudents class work and homework assignments. Subjects of strength: M athematics,

L anguage Ar ts, Computers, and Spanish.

03/06 – 10/07

R aritan Bay Medical Center - O ld Bridge Division, NJ

Secretary/Administrative Assistant, Physical Therapy and Rehabilitation Department

Performed general administrative office assignments, greet patients, obtain insurance

verification and authorization for t reatment, answer telephone, scheduling appointments,

maintain medical records, correspondence, purchased supplies and performed coding.

M aintain t racking system that improved patient care, identified and resolved problems of

delays in patient t reatment.

04/97 -12/05

Account Receivable Management & Data Services - Clifton, NJ

M edical Biller/Patient Financial Counselor

D uties include processing and submitting claims to Medicaid, Medicare, H MOs and private

i nsurances, follow up u npaid claims, examining denials, working on appeals, process and re

b illing claims, answer phone calls regarding outstanding bills, obtain insurance information,

a rrange payment plans, maintain payments records developing monthly reports, verify

i nsurance reimbursements and submit bills to secondary insurance career or subscribers.

Assist patients applying for New Jersey Charity Program and Medicaid.

E DUCAT ION:

B achelors degree in Economics

(Validated th ru World Education Services of NY in 2008)

National University Agrarian la Molina of Lima, PERU

H ealth I nformation Coding Certificate (2003 - 2005)

M iddlesex County College - Edison, NJ

M edical Billing and Collections Certificate - (2001 - 2003)

M iddlesex County College - Edison, NJ

R EFERENCES:

U pon your request

Contact this candidate