Customer Service Administrative Assistant
Resume:
Elena M. Avila
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**** ***** ***** * Katy, TX 77493 * acc6an@r.postjobfree.com *Mobile:
OBJECTIVE
To utilize my vast customer service experience and interpersonal
skills to promote professional excellence within the establishment that
offers challenging opportunities and progression.
PROFILE
. Diligent, detail-oriented Administrative Assistant knowledgeable of
all office functions, with a solid background in business field.
. Excel in multi-tasking in a fast pace environment, completing task
within time and budget constraints.
. Superior telephone, customer service, and computer skills with
proficiencies in MS Word, Excel, and PowerPoint.
. Bilingual speaker: Spanish (Native Language).
EDUCATION
. Houston Community College- Houston,
Texas Spring 2002 - Summer
2002
. Lee High School - Houston,
Texas
Graduated 1999
EMPLOYMENT
Max Grigsby Company, Inc.: Receptionist & Administrative
Assistant Jan 2010 - July 2012
. Provide administrative support to the Director or
Administration, and Chief Executive Officer.
. Created and executed numerous projects using Word, Excel, and
PowerPoint; also translated projects for Spanish readers only.
. Facilitated communication utilizing multi-line phone system for
three sites.
. Maintained tracking system for all received and shipped
packages; and distributed mail interoffice.
. Established, automated, and maintained highly efficient filing
systems that housed electronic and hard records, employee
communications, and other pertinent files.
. Receive client proposals and transfer information to electronic
database for tracking.
. Conduct physical inventory and ordering on all office supplies
and materials.
. Assist with Accounts Payable
Virginia Rush Soccer Club: Developmental
Administrator August 2007- Nov 2009
. Customer Service Representative for the entire office and only
Spanish speaker.
. Vital person in the registration of over 10,000 members
annually.
. Oversaw the coordination of meeting schedules and practices for
five Area Coaches.
. Responsible for ordering coaches and players uniforms and
supplies.
. Inspected soccer fields for safety and proper upkeep.
. Assistant in organization, logistics, and operation of ten
regional tournaments.
John S. Maisel, Attorney at Law: Legal
Secretary January 2006 - June
2007
. Prepared and drafted all Pleadings for pool of over 3,000
clients.
. Preformed all administrative duties: answered phones, filed
paperwork, sent letters and payment information to clients.
. Managed the daily client and court scheduling.
. Accounted for and recorded all received and completed payments.
.
References available upon request.
Contact this candidate