Quality Assurance Analyst
Resume:
GAIL L. ELLIS, MBA, CTFL
Cell: 305-***-****; Office: 804-***-****
E-Mail: ***********@*******.***
Education and Training
Network Engineering and Management 1996 Master Business Administration 1991
Computer Learning Center Strayer University
Arlington, VA Washington, DC
Certified Novell Administrator
Microsoft Certified Professional MCP-1075900
Toastmasters International – 2012
Competent Communicator (CC)
IT Infrastructure Library (ITIL) 2014 HP AIS – Application Lifecycle 2014
Foundation Level: Candidate Number 975005 Management V. 11x
ASTQB Certified Tester Foundation Level
November 2, 2010
Knowledge Gained at Foundation Level:
Functional Testing User Acceptance Testing Smoke Testing
Sanity Testing Black Box Testing Unit Testing
Technical Skills
Software Test Engineer
Technical and Business Analyst
Database Administrator
Pre-installation budgeting, planning, designing, and implementing computer networks and related systems
Planning and developing budgets for Administrative and MIS Departments
HP ALM Quality Center Version 11x
Gail L. Ellis, MBA, CTFL
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Professional Experience
Prime Contractor: Susan Fitzgerald & Associates January 2013 to January 2014
2238 48th Street, NW, Washington, DC 20007
Consultant for WMATA: Software Test Engineer:
Performs Black Box Techniques to test pilot software at different lifecycles in an Agile Environment.
Plans, designs, and executes test cases for testing in various environments.
Plans, designs and implements Test Strategies such as: Smoke, Exploratory, and Regression.
Plans, designs, and executes test cases for Active Control List (ACL) and Retention Policy Testing on
Documentum WebTop.
Plans, designs, and executes test cases for Functional and End-User Acceptance Testing.
Manage defects and maps test cases to requirements using HP ALM Quality Center 11.
Several successfully completed testing projects are as follows:
Name Description of Project
Bus Maintenance – Pick Project Enabled Administrators to manage Pick Applicants &
Schedule Slots electronically & Participants to select
positions, locations and timelines via a software application
in lieu of paper.
1. Bus Operators Electronic Records – ERM Team created scan/index processes to
BORMS System capture Metadata in paper form and turn it into
searchable electronic format for viewing and
printing.
2. On-the-Job-Training (OJT)
3. Rail Records Management System
Prime Contractor: New Light Technologies June 2010 to June 2012
800 K Street NW, Suite MR10, Washington, DC 20001
Business & Technical Analyst Consultant for WMATA: Software Test Engineer:
Performs Black Box Techniques to test pilot software at different lifecycles in an Agile Environment.
Plans, designs, and executes test cases for testing Sandbox, Development, Quality Control and
Production servers.
Plans, designs, and executes test cases for Functional and End-User Acceptance Testing.
Designs User Manuals and User Acceptance Test Scripts
Manages defects and maps requirements to tests cases with HP ALM Quality Center 11.
Gail L. Ellis, MBA, CTFL
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Virtual Settings, Inc., Principal February 2010 to Present
9187 Howerton Road, Center Cross, VA 22437
Provides software and quality assurance testing:
Executes test plans, scenarios, and cases to demonstrate system compliance with requirements and
conformance to system design.
Prepares test scripts and related documentation.
Prepares test data.
Aligns Projects with Business Objectives
Connectivity+ Inc., Principal
Washington, DC 5 Years
Provided networking and computer-related services to select Washington, DC schools and churches
Aligned Projects with Business Objectives
Assessed existing business technologies that required integrating
Developed assessment methodology and designed work exhibits
Developed As-Is and To-Be Architectures at the organizational and department level.
Conducted system functionality and user acceptance testing.
Database Administrator oversight including: installation, configuration, upgrade, migration; backup and recovery;
Database security; storage and capacity planning; performance monitoring and tuning; and troubleshooting.
Zero to Three: National Center for Infants, Toddlers and Families
Washington, DC
Director of Administrative Services 11 Years
Supervised Office Manager and Network Administrators
Purchased and installed computer hardware devices and peripherals
Purchased, installed, tested and integrated server software for corporate-wide use
Purchased, installed, performed functional, GUI, maintenance, system integration, user acceptance, and
configuration for Accounting Department’s migration to separate sever for Solomon Accounting Package
Planned, designed and orchestrated corporate-wide moves (3)
Managed MIS Department
Planned, developed and implemented budgets for Administrative and MIS Departments
Database Administrator oversight including: installation, configuration, upgrade, migration; backup and recovery;
Database security; storage and capacity planning; performance monitoring and tuning; and troubleshooting.
Gail L. Ellis, MBA, CTFL
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American Bar Association
Washington, D.C. 20005
3 Years
Administrative Assistant
Governmental Affairs Office
Section of International Law
Section of Criminal Justice
Other Positions
Instructor – 4 Years; Scheduling Engineer – 5 Years; U.S. Army Personnel Specialist – 3 Years
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