Project Manager Management

Michael Rodrigues

**********.**@*****.***

Experience Summary

Proven 8 years of experience with business process analysis/ modeling, business requirements, definition

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and documentation

Interacting with stakeholders, gathering requirements, rating them and assigning priorities to each of

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them.

Documenting business processes and translating them to functional specifications.

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Experienced in all areas of project life cycle in a highly structured change management environment using

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both proprietary methodologies, Agile Techniques and RUP (Rational Unified Process).

Proficient in the Rational Unified Process (RUP) and all the associated workflows and artifacts.

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Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping,

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cost/benefit analysis and risk analysis and conducting Training.

Leading JAD sessions to reduce time spent in moving information between stakeholders and team members.

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Dataflow analysis using use cases, dataflow diagrams, state diagrams, activity diagrams, class diagrams and

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collaboration diagrams. Exposure and understanding of Software Development Lifecycle (SDLC) Phases

(Feasibility, Analysis, Design, Implementation, Test and Maintain) involved in development.

Experience in requirement gathering, conducting (JRP & JAD) sessions, Unified modeling language (UML),

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writing use cases and creating use case diagrams.

Creating artifacts like the Business Requirement Document, Functional Requirement Documents, Business

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Use Case Models.

Expertise in Functional Decomposition, Business Requirement gathering, Process Analysis, System

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Analysis, Functional design and documentation (FDD), GAP analysis (As-Is, To-Be Process), Use Case

Analysis and Design.

Expertise in Windows NT/XP, Rational Requisite Pro, MS Visio, MS Word, Rational Rose & MS Project

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Server, RUP, UML, SDLC, RTM, FRS, UAT, and WBS.

Checking and validation of requirements in conjunction with the stakeholders.

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Tracking changing requirements using requirements management using tools like Rational Requisite Pro.

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Expert level skills in MS Office products like MS Project, MS Project Server, MS Word, MS Excel, MS

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PowerPoint, and MS Excel.

Proficient at all rational tools including Rational Rose, Rational Requisite Pro.

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Proficient at Enterprise Architecture.

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Acted as a liaison between the client and technical teams. Ensured that the business requirements were

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clearly and unambiguously communicated to the IT team.

Experience in developing SQL procedures and other components of database applications.

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Assisted in development of training materials for new technology and process improvements

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Conducted Cost Benefit analysis and SWOT analysis, and offered solutions.

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Created and managed the change requests using Change Management Process and conducted feasibility

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analysis for those changes.

Great problem solving skills – ability to think out of box and give solutions that are feasible under

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circumstances. Detail-oriented and good documentation and process management skills.

Education

Bachelor of Commerce

ModuleMD HealthCare Solutions, Flint, MI Jan 2013 – Present

Senior Business Analyst

ModuleMD is a true pioneer in web-based technology for medical practice management. ModuleMD

introduced EMR functionality into its practice management solution after realizing early on the importance

of Electronic Medical Records for providing better patient care. The industry is now playing catch-up.

With over 50 years of combined medical practice experience, the founders of ModuleMD developed a

cohesive suite of intelligent software applications and processes to service the integrated field of medical

practice management and EMR. The project aimed at developing a integrated software for providing

Healthcare Services.

Responsibilities

Responsible for interacting with Business and end users to gather analyze and flesh out business

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requirements and take those requirements to create Use Cases.

Developed the BRD (Business Requirement Document).

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Designed the High Level FRD (Functional Requirement Document).

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Manage ongoing client satisfaction, peer-level client relationships and provide day-to-day Projects contact

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for the client.

Requirement analysis with business analysts and attending Agile/ Scrum model meetings to review the

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requirements and scope.

Performed GAP analysis of AS- IS and TO- BE systems and modeled them for better understanding of the

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business process.

Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and

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documented them in a format that can be reviewed and understood by both business people and technical

people.

Used Enterprise Architect to carry out the Business Use Case Modeling and Business Object Modeling effort

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to develop the business architecture for rapid and controlled application development

Developed on project status, presented it in an easy-to-understand and comprehensive way and

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communicated it effectively.

Analyzed and optimized the process. Prepared Business Requirement Document and then converted business

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requirements into Functional Requirements Specification and Technical Specification using Enterprise

Architect.

Developed an Analysis Model that includes entity classes, use case diagram, that provide the development

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team a view of the requirements for Construction phase activity using Enterprise Architect and MS Visio.

Environment: Java, Enterprise Architect, SQL Server 2005, Windows 2000/XP, Microsoft Office Suite

Products (Word, Access, Excel, Outlook), UML, MS Visio, MS Project. SharePoint, WebSphere Portal

6.1, .Net3.5 (WPF tools), Silverlight, Ajax,.Net asp and UAT.

Citigroup, Edison, NJ April 2011– Dec

2012

Business Analyst

CitiGroup is a leading global financial services company. CitiGroup provides its customers with a broad

range of financial products and services, including consumer banking and credit, corporate and investment

banking, securities brokerage, transaction services, and wealth management.

The project was to develop Master data management system for the investment banking and asset

management division of Citigroup. The methodology followed was Rational Unified Process (RUP).

Responsibilities:

Inception:

Identified the mission statements and stake holder’s goals.

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Identified the existing business flow of the Master data usage.

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Identified the key source of master data.

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Identified the applications that produce the master data and the applications that modify the master data.

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Identified the reporting needs for the decision makers and the marketing department.

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Identified the owners of the master data and appointed the data stewards for the MDM system and identified

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the data Architect for the MDM.

Created a data governance program and data governance model and data governance council, and written a

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Master data governance document(MDGD), that contained aspects about how to maintain, what it should

contain and how long MD shall live and how to audit etc

Gathered issues about data-quality and maintaining versions and hierarchies.

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Charted out the high level Business requirements Document.

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Arrived at the high level use cases.

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Elaboration:

Collected and studied the Meta data about the master data for MDM and the transactional data.

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Elaborated the use cases and written test cases, and prepared the requirements and use case reach ability

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matrix.

Develop a Master Data Model (MDM) using Erwin.

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Written specification for the modifying and producing applications.

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Identify the MD sources and map them to the newly designed model.

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Designed the infrastructure for usage of the MDM by different applications.

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Defined the dimension model for the data marts and ratified the model against the reporting requirements.

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Mapped the data for the ETL process and written detailed specification for the ETL and Reports.

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Construction:

Assisted in creating the Physical database for MDM and the Data Mart.

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Assisted in generating the master data and tested the master data.

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Assisted in development of ETL programs and resolved issues while ETL.

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Helped in realizing the reports needed by the managers.

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Transition:

Conducted the UAT’s for the reports, ETL and MDM access.

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Provided the training necessary for the transition.

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Environment: Microsoft Office Tools 2007, MS Visio 2007,MS Project 2007,Windows Server 2003,

ERWIN, Microsoft SQL Server2005, Win Runner 8.0.

Allied Insurance, Des Moines, IA April 2010 -Mar 2011

Business Analyst

Allied insurance is one of the world's largest insurance firms, leading provider of home, auto, farm/ranch and

business insurance to commercial, institutional, and individual customers. The Project was a web based

application, which was developed to meet the on-line insurance requirements of the customers. Through the

web portal, customers can access the insurance claim information, view and pay premium, select and buy

plans and manage personal and account information.

Responsibilities:

Interacted with business owners to identify business system needs, proposed solutions for business problems

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and evaluated alternate methods to increase efficiency of the overall process

Analyzed and documented business system requirements and the corresponding impact on business

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processes.

Responsible for defining the scope and implementing business rules of the project, as well as gathering

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business requirements and documentation.

Responsible for maintaining the minutes of all the requirement gathering sessions.

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Worked as a team with other business analysts to make an object oriented model of the application and create

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use cases.

Interacted with the developers to explain the proposed changes and understand the system requirements to

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handle these changes.

Supported the test team to check the weekly status and report the same to the project manager.

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Extracting the business requirements from the end users by several Requirement Gathering Sessions (RGS)

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keeping in mind their need for the application, and documenting it for the developers.

Was Responsible for the creation and approval of the functional specification. Worked as a technical writer

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working on technical specifications, converting business specifications into technical specifications, quality

control, information security, customer manuals and online documentation.

Translated Business requirements to functional and technical language with the help of Use cases and UML

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diagrams for developers.

Worked on server check and reporting maintaining smooth functioning of online project. Worked on

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complex graphical user interface (GUI) and Web-Based user interface (WUI).

Environment: Rational Requisite Pro, Rational Rose, RUP, UML, SQL, MS Office (MS Word, MS

PowerPoint, MS Excel, MS Access

All State, Northbrook, IL Jan 2009 - March 2010

Business Analyst

The All State EAI application gives an access across distributed content stored in multiple locations with a

single unified workflow. Processing insurance claims represents a large proportion of any insurers operating

costs, largely because it is so overwhelmingly document-intensive. The Claims Processing System lets

policyholder submit notice of loss. It lets policyholder fill in claims application where in it can add pictures,

motor vehicle information. The Claim Handler can access this system and can also get access to

Policyholders credit reports, police and field adjuster reports and reports on medical conditions.

Responsibilities:

Gathered Business Requirements, Interacted with the Users, Designers and Developers, Project Manager and

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SMEs to get a better understanding of the Business Processes.

Conducted JAD Sessions periodically with various stakeholders at various phases of the Software

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Development Life Cycle (SDLC) to discuss open issues and resolve them.

Analyzed and optimized the process, Prepared Business Requirement Document and then converted the

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business requirements into Functional Requirements Specification.

Identified Use Cases from the requirements and documented the processes using UML Diagrams

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Analyzed claim adjustments, claim processing from point of entry to finalizing, claim review, identifying

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claims processing problems, their source and providing alternative solutions using best practice model and

principles and assisted in Claims Management.

Assisted in technology selection for the application, based on Cost-Effectiveness and Quality with an eye

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towards the future.

Communicate with design, development and test team using MS exchange Messaging and Defect Tracking

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System.

Supported the QA team in ensuring quality.

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Used MS Project to manage schedules, deadlines and resources, and collaborate on the project.

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Environment: Java, XML, HTML, EXCEL, Web Sphere, Load Runner, MS SQL Server 2000, Crystal

Reports, MS Visio.

Fidelity Investments, Merrimack, NH Sep 2007 – Dec 2008

Business Analyst

Fidelity Investments is one of the world's largest providers of financial services, with custodial assets of

more than $2.6 trillion, including managed assets of over $1.2 trillion. Fidelity offers investment

management, retirement planning, brokerage and human resources and benefits outsourcing services to more

than 21 million individuals and institutions as well as through 5,500 financial intermediary firms. The main

aim of the project was about building up a new automated workflow process system for Hedge Funds and

Private Equity.

Responsibilities:

Analyzed requirements modeled current business environment and produced cost effective redevelopment

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options for a system to capture property project details.

Worked on the customized RUP Framework according to company standard operating procedures, involving

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iterations at each phase of the software life cycle.

Gathered and analyzed the requirements and converted them into User Requirement Specifications and

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Functional Requirement Specifications for the designers and developers to understand them as per their

perspective.

Coordinated and conducted JAD Sessions.

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Created various types of UML Diagrams like Use Case Diagram, Activity Diagram, to model the business

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use cases, business activities, business entities and business workflow and the interaction between them.

Conducted meetings with users and other stakeholders to elicit, organize and document the requirements.

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Verified the functional aspect as per the Business Process and validated the interfaces with the other systems

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and data conversion from the legacy system.

Communicated system impacts for marketing projects for all of the eBusiness to the Business Customers.

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Assured that all Artifacts are in compliance with corporate SDLC Policies and guideline.

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Environment: Windows 2000, UML, RUP, Rational Requisite Pro, MS Office (MS Word, MS Excel, MS

PowerPoint, MS Visio), Oracle, Java, WebSphere.

Kodak Easy Gallery, Emeryville, CA April 2006 – Aug 2007

Business Analyst

Kodak Easy Share Gallery (www.kodakgallery.com), formerly known as "Ofoto", is the leading online

digital photo developing service. The Kodakgallery.com site provides consumers with a secure and easy way

to view, store and share their photos with friends and family and get real Kodak prints of their pictures.

Responsibilities:

Worked as business analyst to support the design of the Online Photo Gallery.

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Designed the business requirement collection approach based on the project scope and SDLC Methodology.

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Facilitated and managed meeting sessions with committee of SME's from various business areas including

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Upload Photos, Share Photos, View and Edit Photos.

Conducted interviews with key business users to collect requirement and business process information.

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Developed business process models in RUP to document existing and future business processes.

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Designed and developed project document templates based on SDLC methodology.

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Developed business requirement specification documents as well as high-level project plan.

Designed and developed all Use Cases and UML models using MS Visio and Enterprise architect.

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Designed and implemented basic SQL queries for QA testing and report / data validation.

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Established a business Analysis methodology around the RUP (Rational Unified Process). Helped develop

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use cases, project plans and manage scope.

Developing strategic partnerships with the business unit to develop a solid knowledge base of the business

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line, including the business plan, products, process and revenue streams.

Played a key role in the planning, testing, and implementation of system enhancements and conversions.

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Worked with marketing team in knowing what exactly end - user wants.

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Functioned as the primary liaison between the business line, operations, and the technical areas throughout

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the project cycle.

Partnered with the technical areas in the research and resolution of system and process problems.

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Analyzed research on operational procedures and methods and recommend changes for improvement with an

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emphasis on automation and efficiency.

Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.

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Performed User Acceptance Testing (UAT)

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Full knowledge of most phases of the Systems Development Life Cycle.

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Environment: MS Word, MS Excel, MS PowerPoint, MS Project, MS Access, MS Outlook, MS Visio,

SharePoint, Java.

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