Customer Service High School

Michael W. Vallien Jr.

**** ***** ** **.

Houston, TX 77033

Phone 281-***-****

***************@*****.***

_

OBJECTIVE

To obtain a challenging position within a company that will utilize my adaptable administrative

and impersonal skills, as well as my physical versatility.

EDUCATION

2009-2012 Texas Southern University Houston, TX

Business Management

2005-2009 Jesse H. Jones High School Houston, TX

High School Diploma

WORK EXPERIENCE

The Detering Company, Houston, TX May 2011-Current

Delivery Driver/Office Assistant

• Responsible for driving to and from destination in a timely manner to deliver goods.

• Load and unload materials.

• Heavy lifting of items and other equipment.

Interacting with customers to obtain signatures and receipts

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Input Data

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Franz Transportation, Houston, TX, April 2012-October 2012

Driver/Dispatcher

• Providing NEMT transportation and excellent customer service to patients to and from doctor

appointments.

• Assisting patients with special needs at pick up and drop off locations to ensure excellence of

service.

• Maintaining data on all routes which includes confirmation calls to passengers, time logs and

signatures.

• CPR Certified

Dr. Pepper, Houston, TX January 2011-May 2011

Loader

• Loading trucks, stocking floor and maintaining return products.

• Picking and auditing orders by working from order sheets to build loads for transport, bulk, or

route trucks using a forklift or electronic pallet jack.

Responsible for stabilizing the pallet by properly stacking and shrink wrapping the built pallet.

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Super Target, Houston, TX June 2010-November 2010

Sales Floor Team Member/Cashier

• Providing assistance to customers in need of locating store items.

• Responsible for maintaining an organized, neat area in the store and stocking the shelves.

• Assisting customers at check-out with groceries and other items while maintaining an accurate

drawer balance.

Bison Building Materials, Houston, TX May 2005-August 2012

Office Clerk

Providing clerical support in a professional-based environment.

Responsible for answering a high volume number of incoming calls daily and handling inquiries.

Maintaining the general filing system and all file correspondence.

Completing duties as assigned in a timely fashion including filing, faxing etc.

Assisting customers with placing orders for products and conducted daily courtesy calls .

SKILLS

Personal Computer (Microsoft Word, Excel, PowerPoint), Fax Machine (fax/copier)

Data Entry

TWIC Card Holder

REFERENCES

Aerial Moton 281-***-****

Robert Ford 281-***-****

Pandora Levy 713-***-****

Contact this candidate