Sales Customer Service

Gordon M. Fisher **********@*******.***

***** * ********* ****** 503-***-****

cell

Mesa, AZ 85207

OBJECTIVE

Truss Design/Estimator/Management

Ambitious and highly disciplined sales and design professional with an

attitude of success for both my customers and my company!

I have extensive experience working with industry professionals and

nonprofessionals in both commercial and residential.

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PROFESSIONAL STRENGTHS

15 years of design and sales experience. Most of my office duties

involved: quoting, sales calls, truss design, submittal package

preparation, shop fabrication drawings, and shop instruction and

supervision. Out of office and jobsite duties included: technical

assistance, job team meetings, site coordination, site repair solutions,

and site visits. As the senior designer, my duties also included material

ordering and keeping up to date on truss software and building codes. I am

also proficient in Excel and Word.

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EDUCATION

WILLAMETTE UNIVERSITY - Salem, OR

TYPE OF DEGREE: BA English

GRADUATED: 5/89.

CHEMEKETA COMMUNITY COLLEGE - Salem, OR

TYPE OF DEGREE: AA English

GRADUATED: 6/84.

LINN-BENTON COMMUNITY COLLEGE - Corvallis, OR

TYPE OF DEGREE: Construction Sciences Certificate

GRADUATED: 6/77.

EMPLOYMENT HISTORY

BALLARD TRUSS, LLC - Mesa, AZ Sales Office

TYPE OF BUSINESS: Truss Manufacturer

MY TITLE: Sales and Design

MY DUTIES: Outside sales, truss layouts and designs, bidding, jobsite

visits and customer service. I take excellent care of each customer -

no matter how large or small.

DURATION: 11/2012 to present.

IMPROVEMENTS INC. - Salem, OR BB# 192295

TYPE OF BUSINESS: Remodeling and awning and sales and installations.

MY TITLE: Part owner, with Greg Sessions.

DUTIES: Home and light commercial repair and remodels. Awning,

sunshade and sunroom sales and installations.

DURATION: 11/2010 to 7/2011.

WILLAMETTE TRUSS - Independence, OR

TYPE OF BUSINESS: Truss manufacturer.

MY TITLE: Outside sales and senior truss designer.

MY DUTIES: Some inside sales from walk-in and phone orders, but

mostly outside sales. During and after the sale it was my

responsibility to work directly with each customer and their

representatives. It was also my responsibility to put together

complete engineering packets, list any design, bearing or code

problems I may foresee and meet with building officials, project

engineers and architects to ensure accurate information is maintained

on all sides. With every job I was responsible from initial contact

to installation of each roof package, including coordinating any

repairs or changes.

NOTABLE: I kept a very loyal customer base.

SUPERVISOR: Tom Muller.

DURATION: 12/01 to 4/17/09 (laid off due to economy).

OTHER TRUSS EXPERIENCE - In Idaho and Oregon

TYPE OF BUSINESS: Truss manufacturer.

MY TITLE: Inside and outside sales and truss designer.

MY DUTIES: With my first job in Idaho I was mostly an outside

salesman that did the take-offs

and pre-design. Before long I was doing all of the design work along

with the sales. Then,

because of my extensive building experience, I quickly became a

valued asset in working

directly with project supervisors, architects and engineers as well as

with local building officials.

As I proved my abilities I quickly worked into project coordination

and doing all office and shop

paperwork. During this period I used 4 different truss programs -

Mitek, Robbins, Alpine and

Trusswall. My main emphasis has always been focused on customer

service and in keeping my

technical knowledge up to date.

NOTABLE: Most of my customers stayed very loyal.

DURATION: 8/1997 to 10/2001.

GORDON M. FISHER CONSTRUCTION - Canby and Aumsville, OR (OR BB# 64696)

TYPE OF CONSTRUCTION: Single and multi-family residential and light

commercial.

MY TITLE: Owner/Operator.

DUTIES: Home and light commercial framing, repair and remodels.

Lots of sheetrock, siding,

interior finish work, specialty cabinet building and installation,

and various other additions,

repairs and upgrades.

NOTABLE: I had a very good and loyal customer base.

DURATION: 3/79 to 1/81, 8/89 to 5/95 and 2/96 to 9/97.

PROFESSIONAL LICENSES AND CERTIFICATIONS HELD IN THE PAST

GENERAL CONTRACTOR'S LINCENSE - Oregon Builder's Board

No judgments against my license to date. Have not renewed since July

2011.

BUILDING OFFICIAL CERTIFICATION - Oregon Building Codes Division

DURATION: 2/95 to 2/96.

1 & 2 FAMILY PLANS EXAMINER - Oregon Building Codes Division

DURATION: 2/95 to 2/98.

MOBILE HOME INSTALLATION INSPECTOR - Oregon Building Codes Divison

DURATION: 2/95 to 2/98.

PRIOR MILITARY

USMC RESERVES - Camp Pendleton, CA

ACTIVE DUTY: 3/75 to 8/75 (Honorable discharge)

ACTIVE RESERVE: 8/75 to 3/78.

NOTABLE: 3 Meritorious promotions, squad leader and platoon high

shooter recognition.

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