Julie Helzer

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Open to relocate anywhere in US

C2C ONLY

SAP QA CONSULTANT

Highly accomplished SAP QA Consultant with more than 7 years' experience

within the IT industry. Actively participated in integration, functional,

regression, UAT, and end to end to end testing. encompassing upgrades, post

go-live support, and ongoing production support engagements. Extensive

knowledge of testing SAP R/3 FI, HR/HCM, SD, MM, BW, CRM, PP/MFG and

corporate IT policies, procedures, and standards; talent for effectively

translating business requirements into SAP solutions. Consistently

recognized for technical troubleshooting skills used to rapidly and cost-

effectively resolve changing technical issues. Strong team leadership

capacities; skilled at leading both onshore and offshore teams.

Areas of expertise include:

Full Lifecycle Testing Development and Design of Test

Requirements Gathering (WRICEF) Scripts

Knowledge of SAP Business SAP Functional Test Creation

Processes Multiple Project Coordination

Testing Broad Spectrum of SAP Led Team On Shore and Off Shore

Modules of 5-7

Technical Proficiencies

SAP Modules: FICO (OTC, PTP), FS-CD, SD, MM, PP/MFG, SCM, CRM, BW, HR/HCM

ERP Packages: SAP GUI (6.4/7.1/7.5x), Workplace, SAP Portal, ECC 6.0 (EHP

4/5/6), Solution Manager

Platforms: Windows 7/XP/NT/2000

Tools: Control M, HP QC 10.0, HP ALM, QTP 11, TFS, BPT

Methodologies: ITIL Framework, ASAP Implementation, Agile

Professional Experience

Hewlett Packard., California and Texas

SAP QA, April 2012 to Current

Modules: CRM, MM, PP/MFG, HR/HCM, SD

Develop Coordinating testing effort, test deliverables, status reporting,

issue escalations. Developing high level testing scenarios of requirements

based on the business need. Use of both manual and automated testing tools

to troubleshoot systems, integration, user acceptance, positive and

negative testing, functionality, object, regression and UAT coordination.

Manually performed UAT functional testing of MM Module. Conducted QA

testing practices while using Agile methodology. QA status updates to

development team and product owners in daily scrum meetings. Tracked

requirements using Microsoft Visual Studio.

Key Achievements:

. Involved in Requirements Gathering to prepare Functional

Specifications for RICEF Objects (Reports, Interfaces, Conversions,

Enhancements and Forms) for global implementation

. Concurrently coordinated, led, and trained two off shore QA teams.

. Integration of QA process in to project while guiding development

team to QA best practices and processes

. Led efforts to manually test replenish stocks, manufacturing

location, lot managed material and lot status

. Created successful communication process between on shore and off

shore testing teams, development teams, business analysts and

project managers.

. Tested complex Interfaces (IDOC) with Third Party Vendors like Brass

Ring (Hiring) & Hewitt (Payroll)

. Contributed to on time unconditional signoff for MTP.

. Implemented team SharePoint site to reduce miscommunication between

on shore and off shore testers.

. Delegated responsibilities to team members when extensive testing

was required.

. Experience in testing of HR/HCM - Personal Administration (PA),

Organizational Management (OM), Time Management(TM), US Payroll

(PY), Personal Development (PD)

. Thorough understanding of the relationship between various SAP

modules (FICO, SD, MM, PP/MFG) and of overall business processes

such as Order To Cash (OTC) and Purchase To Pay (PTP)

. Led business and development team to successful, on time UAT with

zero show stoppers.

. Trained off shore teams on Agile testing methodology to properly

conduct testing practices to conform to the Agile model of SDLC.

. Coordinated efforts to provide development team with first

comprehensive regression testing suite.

. Assisting the team to create appropriate QTP test plan and

questionnaire to smooth the process of obtaining requirements and

scope of the project.

. Experience in customizing Quality Center/ALM in the areas of

administration, configuration, Project Creation, Test Script Upload,

Reporting and Defect Module

Raytheon, Garland, Texas

SAP QA, 6/2011 - 3/2012

Modules: MM, HCM, CRM, SD, FI (AP, AR, GL)

Accountable for conducting in-depth requirements gathering activities in

an effort to prepare functional specifications for RICEF Objects (Reports,

Interfaces, Conversions, Enhancements, and Forms) for global

implementation. Leading and coordinating all aspects of software testing

that includes developing test cases, test sets, collating test data for

automated test scripts, metrics, and reports of test execution in SAP R/3

environment. Coordination of project leads from 2 projects simultaneously

to coordinate testing activities. Provided testing expertise to FI, SD,

CRM HCM, MM.

Key Achievements:

. Liaison between scripting team and functional team to bridge the

knowledge gap of SAP and automated scripting.

. Ensure RICEF coverage in requirements module and link the same to

test cases in test plan, test sets, creating defects, and generating

reports for functional teams across the board.

. Spearheaded testing; created test plans / cases and compiled test

data for test sets and reports of test execution for varied SAP

modules in QC for integration and regression test cycles.

. Involved in integration testing of recruitment system to SAP

ECC(HR) to send users and requisitions(Positions) from SAP into

Kenexa system

. Tested the intercompany process flow by creating the intercompany

relationships between customers and vendors through testing the

customized OBYA setup.

. Created automated tests involving scenarios for materials, orders,

invoicing, revenue recognition, and data warehouse reporting.

. Extensively worked with Solution Manager to test, validate and

update required documents.

. Interfaced extensively with business owners and key stakeholders to

determine new processes and procedures; performed gap analysis

between business requirements and testing best practices.

. Generate reports from QC/ALM for daily and weekly status meetings

with the various PIC's and the PMO's of that particular project.

. Monitor and Update the defects and closure to comply the defect

management life cycle process.

. Expertise using SAP TAO 2 - Inspection, UI Scanner, Consolidating,

Import/Export modules.

. Extensively worked with Solution Manager to test, validate and

ensure changes are validated.

Hewlett Packard Company, Palo Alto, California

SAP QA, 1/2011 - 5/2011

Modules: SD, SCM, MM, PP/MFG, CRM, HCM

Proactively involved with project Velocity; planned and coordinated

onshore and offshore team members to perform daily testing and support

activities. Designed and developed a complete testing methodology and

concepts for ensuring robust testing cycles against several projects with

cascading interfaces and interdependencies in an IT company environment.

Tested post go-live issues and provided 24x7 Hypercare and on-call

support. Extensively tested the functionality of portal workflow testing

for Order to Cash items (Create/Change/Copy/Extend/Share - Customer)

Involved in testing master data related to material master, bill of

material, work centers, various types of routings and PRT. Served as a

technical resource; provided testing expertise to SCM, FI, HR, MM, PP/MFG

and CRM teams.

Key Achievements:

. Led an off shore team of 4-6 to conduct the testing activities for

schedules releases.

. Managed support packs testing and implementation with release

followed by Hypercare and post go-live support during upgrade

project.

. Carried out the DataCenter migration and move testing.

. Actively involved in FS-CD - Collections/Disbursements part of the

FI testing for external HP customers.

. Integrated SAP through OSS Messages; applied OSS Notes to alleviate

time and payroll issues.

. Assisting the team to create appropriate QTP test plan and

questionnaire to smooth the process of obtaining requirements and

scope of the project.

. Performed functional and regression testing on SAP HR module for the

business processes of payroll, compensation, training, benefits,

org. management, personnel administration.

. Manually tested the application for the SD (Sales and Distribution),

and MM (Materials Management) modules for the functionality of the

application.

Caridnal Health, Texas

SAP QA, 4/2010 - 12/2010

Modules: FI, CRM, HCM, SCM

Served as integral member of testing team involved in writing test plans

which detailed the testing scope, strategy, test requirements, and

necessary resources leading to documentation of test cases based on

corresponding requirements. Challenged with delivering test design and

test plans for integration and regression testing. Interfaced with diverse

populations to gather requirements. Performed Black Box testing like GUI,

Data Driven testing, backend testing and smoke testing of client server

application. Worked with team of 3-4 offshore personnel to conduct daily

testing functions.

Key Achievements:

. Earned reputation for effectively managing entire project lifecycle;

consistently met aggressive timelines, identified potential issues,

and implemented appropriate corrective actions.

. Led and coordinated all aspects of testing, including development of

test plans, test cases, and collating test data for test sets and

reports of test execution for SAP HCM in QC for Integration and

Regression test cycles.

. Served as Testing Coordinator; ensured all Break-Fixes being worked

upon by team were successfully tested in Development and Quality

clients and approved by Change Control Board (CCB) prior to

implementation in Production client.

. Spearheaded development of both global and local test scenarios for

HR modules.

. Developed unit, UAT, regression, and integration test scripts for

system, business process web, portal, application, and workflow

testing in Quality Center.

University of Kentucky, Lexington, KY

SAP QA, 01/2009 - 3/2010

Modules: FICO, HCM (OM, PA, TIME), ESS/MSS

Involved in gathering requirements and writing use cases along with the

business team across all features materials, orders, invoicing, revenue

recognition and data warehouse reporting. Worked closely with the

development team during designing and development phase and participated

in unit testing. Extensively tested FI-AP payment run program, and custom

program of checks printing and invoice verification, also involved in

testing FI-AR billing document creation. Instrumental in developing

scripts, using object repository, standard and low level recording,

utilization of checkpoints while using QTP software.

Key Achievements:

. Identified automation test cases for regression testing to run after

each build move in to QA system.

. Involved in preparing the automation design document, identifying

the test cases to be automated for regression testing using QTP.

. Closely worked with end users and development team to act as liaison

to offshore team.

. Developed test design document, integration test documents, status

reports, traceability requirements, risk analysis, scheduling

estimates, timelines, and milestones while determining scope and

limitations of testing.

. Extensively involved in testing of SAP HR, Personnel Management,

Time Management, Payroll, Training, and Even Management modules.

. Assisting the team to create appropriate QTP test plan and

questionnaire to smooth the process of obtaining requirements and

scope of the project.

Abbott Labs, Lake County, IL

SAP QA 4/2007 - 12/2008

Modules: HR, FICO (AP, AR, GL)

Coordinated testing activities for batch jobs, validation, business, and

functional teams for successful execution and monitoring of entire testing

phases/cycles

Performed the FICO unit testing and cross module system integration

testing to determine whether the postings and output documents were in the

required format with expected results. Performed code walkthrough and

quality reviews of software applications.

Key Achievements:

. Instrumental in developing the integration tests for month end and

year end closing procedures for finance and controlling.

. Extensive testing in Human Resources, Organizational Management,

Personnel Administration, and CATS.

. Consistent on time delivery of system test plan, system test sets,

system test report, system test log, and system test summary.

. Established wage type and wage type group for basic pay, additional

payments and recurring payments.

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