Julie Helzer
PLEASE RESPOND TO ****@********.*** OR CALL 724-***-****
Open to relocate anywhere in US
C2C ONLY
SAP QA CONSULTANT
Highly accomplished SAP QA Consultant with more than 7 years' experience
within the IT industry. Actively participated in integration, functional,
regression, UAT, and end to end to end testing. encompassing upgrades, post
go-live support, and ongoing production support engagements. Extensive
knowledge of testing SAP R/3 FI, HR/HCM, SD, MM, BW, CRM, PP/MFG and
corporate IT policies, procedures, and standards; talent for effectively
translating business requirements into SAP solutions. Consistently
recognized for technical troubleshooting skills used to rapidly and cost-
effectively resolve changing technical issues. Strong team leadership
capacities; skilled at leading both onshore and offshore teams.
Areas of expertise include:
Full Lifecycle Testing Development and Design of Test
Requirements Gathering (WRICEF) Scripts
Knowledge of SAP Business SAP Functional Test Creation
Processes Multiple Project Coordination
Testing Broad Spectrum of SAP Led Team On Shore and Off Shore
Modules of 5-7
Technical Proficiencies
SAP Modules: FICO (OTC, PTP), FS-CD, SD, MM, PP/MFG, SCM, CRM, BW, HR/HCM
ERP Packages: SAP GUI (6.4/7.1/7.5x), Workplace, SAP Portal, ECC 6.0 (EHP
4/5/6), Solution Manager
Platforms: Windows 7/XP/NT/2000
Tools: Control M, HP QC 10.0, HP ALM, QTP 11, TFS, BPT
Methodologies: ITIL Framework, ASAP Implementation, Agile
Professional Experience
Hewlett Packard., California and Texas
SAP QA, April 2012 to Current
Modules: CRM, MM, PP/MFG, HR/HCM, SD
Develop Coordinating testing effort, test deliverables, status reporting,
issue escalations. Developing high level testing scenarios of requirements
based on the business need. Use of both manual and automated testing tools
to troubleshoot systems, integration, user acceptance, positive and
negative testing, functionality, object, regression and UAT coordination.
Manually performed UAT functional testing of MM Module. Conducted QA
testing practices while using Agile methodology. QA status updates to
development team and product owners in daily scrum meetings. Tracked
requirements using Microsoft Visual Studio.
Key Achievements:
. Involved in Requirements Gathering to prepare Functional
Specifications for RICEF Objects (Reports, Interfaces, Conversions,
Enhancements and Forms) for global implementation
. Concurrently coordinated, led, and trained two off shore QA teams.
. Integration of QA process in to project while guiding development
team to QA best practices and processes
. Led efforts to manually test replenish stocks, manufacturing
location, lot managed material and lot status
. Created successful communication process between on shore and off
shore testing teams, development teams, business analysts and
project managers.
. Tested complex Interfaces (IDOC) with Third Party Vendors like Brass
Ring (Hiring) & Hewitt (Payroll)
. Contributed to on time unconditional signoff for MTP.
. Implemented team SharePoint site to reduce miscommunication between
on shore and off shore testers.
. Delegated responsibilities to team members when extensive testing
was required.
. Experience in testing of HR/HCM - Personal Administration (PA),
Organizational Management (OM), Time Management(TM), US Payroll
(PY), Personal Development (PD)
. Thorough understanding of the relationship between various SAP
modules (FICO, SD, MM, PP/MFG) and of overall business processes
such as Order To Cash (OTC) and Purchase To Pay (PTP)
. Led business and development team to successful, on time UAT with
zero show stoppers.
. Trained off shore teams on Agile testing methodology to properly
conduct testing practices to conform to the Agile model of SDLC.
. Coordinated efforts to provide development team with first
comprehensive regression testing suite.
. Assisting the team to create appropriate QTP test plan and
questionnaire to smooth the process of obtaining requirements and
scope of the project.
. Experience in customizing Quality Center/ALM in the areas of
administration, configuration, Project Creation, Test Script Upload,
Reporting and Defect Module
Raytheon, Garland, Texas
SAP QA, 6/2011 - 3/2012
Modules: MM, HCM, CRM, SD, FI (AP, AR, GL)
Accountable for conducting in-depth requirements gathering activities in
an effort to prepare functional specifications for RICEF Objects (Reports,
Interfaces, Conversions, Enhancements, and Forms) for global
implementation. Leading and coordinating all aspects of software testing
that includes developing test cases, test sets, collating test data for
automated test scripts, metrics, and reports of test execution in SAP R/3
environment. Coordination of project leads from 2 projects simultaneously
to coordinate testing activities. Provided testing expertise to FI, SD,
CRM HCM, MM.
Key Achievements:
. Liaison between scripting team and functional team to bridge the
knowledge gap of SAP and automated scripting.
. Ensure RICEF coverage in requirements module and link the same to
test cases in test plan, test sets, creating defects, and generating
reports for functional teams across the board.
. Spearheaded testing; created test plans / cases and compiled test
data for test sets and reports of test execution for varied SAP
modules in QC for integration and regression test cycles.
. Involved in integration testing of recruitment system to SAP
ECC(HR) to send users and requisitions(Positions) from SAP into
Kenexa system
. Tested the intercompany process flow by creating the intercompany
relationships between customers and vendors through testing the
customized OBYA setup.
. Created automated tests involving scenarios for materials, orders,
invoicing, revenue recognition, and data warehouse reporting.
. Extensively worked with Solution Manager to test, validate and
update required documents.
. Interfaced extensively with business owners and key stakeholders to
determine new processes and procedures; performed gap analysis
between business requirements and testing best practices.
. Generate reports from QC/ALM for daily and weekly status meetings
with the various PIC's and the PMO's of that particular project.
. Monitor and Update the defects and closure to comply the defect
management life cycle process.
. Expertise using SAP TAO 2 - Inspection, UI Scanner, Consolidating,
Import/Export modules.
. Extensively worked with Solution Manager to test, validate and
ensure changes are validated.
Hewlett Packard Company, Palo Alto, California
SAP QA, 1/2011 - 5/2011
Modules: SD, SCM, MM, PP/MFG, CRM, HCM
Proactively involved with project Velocity; planned and coordinated
onshore and offshore team members to perform daily testing and support
activities. Designed and developed a complete testing methodology and
concepts for ensuring robust testing cycles against several projects with
cascading interfaces and interdependencies in an IT company environment.
Tested post go-live issues and provided 24x7 Hypercare and on-call
support. Extensively tested the functionality of portal workflow testing
for Order to Cash items (Create/Change/Copy/Extend/Share - Customer)
Involved in testing master data related to material master, bill of
material, work centers, various types of routings and PRT. Served as a
technical resource; provided testing expertise to SCM, FI, HR, MM, PP/MFG
and CRM teams.
Key Achievements:
. Led an off shore team of 4-6 to conduct the testing activities for
schedules releases.
. Managed support packs testing and implementation with release
followed by Hypercare and post go-live support during upgrade
project.
. Carried out the DataCenter migration and move testing.
. Actively involved in FS-CD - Collections/Disbursements part of the
FI testing for external HP customers.
. Integrated SAP through OSS Messages; applied OSS Notes to alleviate
time and payroll issues.
. Assisting the team to create appropriate QTP test plan and
questionnaire to smooth the process of obtaining requirements and
scope of the project.
. Performed functional and regression testing on SAP HR module for the
business processes of payroll, compensation, training, benefits,
org. management, personnel administration.
. Manually tested the application for the SD (Sales and Distribution),
and MM (Materials Management) modules for the functionality of the
application.
Caridnal Health, Texas
SAP QA, 4/2010 - 12/2010
Modules: FI, CRM, HCM, SCM
Served as integral member of testing team involved in writing test plans
which detailed the testing scope, strategy, test requirements, and
necessary resources leading to documentation of test cases based on
corresponding requirements. Challenged with delivering test design and
test plans for integration and regression testing. Interfaced with diverse
populations to gather requirements. Performed Black Box testing like GUI,
Data Driven testing, backend testing and smoke testing of client server
application. Worked with team of 3-4 offshore personnel to conduct daily
testing functions.
Key Achievements:
. Earned reputation for effectively managing entire project lifecycle;
consistently met aggressive timelines, identified potential issues,
and implemented appropriate corrective actions.
. Led and coordinated all aspects of testing, including development of
test plans, test cases, and collating test data for test sets and
reports of test execution for SAP HCM in QC for Integration and
Regression test cycles.
. Served as Testing Coordinator; ensured all Break-Fixes being worked
upon by team were successfully tested in Development and Quality
clients and approved by Change Control Board (CCB) prior to
implementation in Production client.
. Spearheaded development of both global and local test scenarios for
HR modules.
. Developed unit, UAT, regression, and integration test scripts for
system, business process web, portal, application, and workflow
testing in Quality Center.
University of Kentucky, Lexington, KY
SAP QA, 01/2009 - 3/2010
Modules: FICO, HCM (OM, PA, TIME), ESS/MSS
Involved in gathering requirements and writing use cases along with the
business team across all features materials, orders, invoicing, revenue
recognition and data warehouse reporting. Worked closely with the
development team during designing and development phase and participated
in unit testing. Extensively tested FI-AP payment run program, and custom
program of checks printing and invoice verification, also involved in
testing FI-AR billing document creation. Instrumental in developing
scripts, using object repository, standard and low level recording,
utilization of checkpoints while using QTP software.
Key Achievements:
. Identified automation test cases for regression testing to run after
each build move in to QA system.
. Involved in preparing the automation design document, identifying
the test cases to be automated for regression testing using QTP.
. Closely worked with end users and development team to act as liaison
to offshore team.
. Developed test design document, integration test documents, status
reports, traceability requirements, risk analysis, scheduling
estimates, timelines, and milestones while determining scope and
limitations of testing.
. Extensively involved in testing of SAP HR, Personnel Management,
Time Management, Payroll, Training, and Even Management modules.
. Assisting the team to create appropriate QTP test plan and
questionnaire to smooth the process of obtaining requirements and
scope of the project.
Abbott Labs, Lake County, IL
SAP QA 4/2007 - 12/2008
Modules: HR, FICO (AP, AR, GL)
Coordinated testing activities for batch jobs, validation, business, and
functional teams for successful execution and monitoring of entire testing
phases/cycles
Performed the FICO unit testing and cross module system integration
testing to determine whether the postings and output documents were in the
required format with expected results. Performed code walkthrough and
quality reviews of software applications.
Key Achievements:
. Instrumental in developing the integration tests for month end and
year end closing procedures for finance and controlling.
. Extensive testing in Human Resources, Organizational Management,
Personnel Administration, and CATS.
. Consistent on time delivery of system test plan, system test sets,
system test report, system test log, and system test summary.
. Established wage type and wage type group for basic pay, additional
payments and recurring payments.