Project Manager Quality Assurance

ANDY NEWTON

Contact information

Email: ******@**********.***

Mobile: 079**-******

Address: ** ******** *****, *********, ************, PE47AX

PROFILE

Highly effective and energetic Project Manager experienced in measurement

of performance, people and processes. A natural communicator and leader

who has a customer centric approach to challenging objectives, targets and

service delivery. Experienced in process improvement and quality assurance

and delivery of substantial high profile consumer facing projects.

KEY EXPERIENCE

. Managed large teams

. Recruited and developed a new Credit Control/Debt Recovery team

. Created and delivered a 5-day training programme to new starters in

the field of application handling and delivery. Adopted as best

practise and rolled out to over 150 staff members during a 2 year

period.

. Trained all staff on legislative procedures and system processes

. Carry out quarterly and annual appraisals providing measurement of

performance leading to a performance related rating and future

objectives/development

. Coached, developed and empowered staff leading to 4 team members

promotion

. Managed team to achieve a reduction in a 25m debt, over of a 12 month

period, of 99.8% with no write off and no bad debt

. Youngest junior manager within entire organisation with responsibility

for staff and processes

. Developed new working practices and procedures to ensure the smooth

implementation of new legislation, from a financial perspective

. Represented Agency in court in areas of commercial recovery

. Developed financial procedures for use in ISO 9001 accreditation

. Project Managing and Implementing the largest branded consumer facing

recycling initiative on behalf of Coca-Cola Enterprises Ltd valued in

excess of 1M over a 3 year period

. Project Manager for the recycling activation of the London 2012

Olympic Torch Relay

CAREER HISTORY

Plan Recycling Consulting 2012 to present

Consultant

. Responsible for developing new recycling projects and programmes

across Great Britain

. Delivering educational sessions to Primary and Secondary school

students around the needs and benefits of recycling

. Project Manager for Wrap Wales innovative recycling project

. Project Manager for Haven Holidays' recycling programme in Wales

. Project Manager for Wales Millennium Centre recycling programme

. Developed effective communications strategy to influence behaviour

change and enhance recycling rates for Swansea University

. Provided technical advice to a number of major food manufacturers to

enable waste to be reduced and be diverted into the UK recycling

markets rather than committed to landfill

Recoup

Head of Projects 2007 to 2012

. Project Manager - leading the development and implementation of the

multi-million pound nationwide Recycle Zone project on behalf of Coca-

Cola Enterprises

. Plan, Develop and project manage the recycling activation for the

London 2012 Olympic Torch Relay on behalf of Coca-Cola.

. Project managing the implementation and delivery of large scale event

recycling (e.g. V Festival, Creamfields, Sonisphere, Isle of Wight

Festival)

. Line Managerial responsibility for the Project Team

. Responsibility for the co-ordination and production of the Annual

Local Authority Plastics Survey

. Identifying and securing new business development opportunities

. Responsibility for amending and enhancing the Recoup website

. Undertaking recyclability analysis project work for external

organisations to demonstrate the recyclability of new packaging

Environment Agency 1990 to 2007

Process Review Officer

. Project Manager - Identifying and implementing new practices and

initiatives as part of business efficiency and improvement

. Collaboration with other departments to establish process requirements

and seamless implementations

. Developing efficient and effective business planning methodology

. Making recommendations through the means of review documentation to

senior technical advisers in the Agency to streamline existing

business practices

Team Leader (Income Dept)

. Managed teams of up to 20 staff, actively developing the skills and

abilities of all team members

. Direct responsibility for an income budget of 25M.

. Acting as a lead for the agency on external issues relating to the

work of the team

. Delivering financial management reports to finance Directorate.

. Attending focus groups, liaison meetings and implementation project

boards

Executive Officer (HM Inspectorate of Pollution, London)

. Worked as an executive officer in the head office finance team

. Developing financial procedures for use in ISO 9001 accreditation

. Handling all loses and special payments claims. This involved working

directly with HM Treasury

. Dealing with all cases with the legal department where a write off of

funds was the issue

TRAINING AND QUALIFICATIONS

9 GCSE's

3 Btec qualifications in Customer Relations, Distribution and

Marketing

IT literate, with a high level of working knowledge of the Microsoft

Office

suite, including Windows 7, Microsoft office 2007/2010.

PERSONAL DETAILS

Interests Playing and watching cricket and football

Movies, Music, playing guitar and reading

Detailed interest in computing

Status Single

Driving License Full and clean

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