Medical Customer Service

Rene Mendez, BS- RT(R) (CT) (F) (ARRT), EMT, CRT, MBA

***** ***** ***** ***- *, #147

Rancho Cordova, California, 95670

Cell: 415-***-****

OBJECTIVE:

To apply superb training and technical expertise as an ARRT Registered

CT Technologist/Diagnostic Radiologic Technologist. While fostering the

provisions of superior patient care and first class customer service.

Summary of Qualifications:

15 years of combined health care experience, working in various hospital

settings

As Radiologic Technologist; CT Technologist; Practical Nurse; Medical

Laboratory

Technologist and as Emergency Medical Technician. Computers and PACS/CR/DR

proficient. Bilingual- English/Spanish. Strong attention to detail and

outstanding

time management. Performs great in high pressure/time critical

environments.

Certifications: RT(R) (CT) (F) ARRT#-378596 -CRT#-RHT-98371- EMT-B-

B1959887.

VA Medical Center

3801 Medina Ave

Palo Alto, California

12/08/2013 to present

Performs diagnostic radiography examinations of head, neck, chest, abdomen,

pelvis, spine, and extremities. These exams are performed with and/or

without the use of IV or oral contrast materials. Conduct technical work

in support of diagnostic radiography under the direction of a physician,

including complex radiographic examinations such as UGI, BE, and

Arthrograms.

Operates radiology equipment to determine technical factors, set controls

and operate equipment ensuring that the portion of the body specified

receives the correct calculated exposure. Set up and adjust accessory

equipment required and makes exposures necessary for requested procedures.

Set up the x-ray room; assures sterile supplies, local anesthetics,

contrast materials, catheters, and other equipment are present. Properly

identify patient images. Confirm patient by two (2) identifiers.

Performs as CT technologist, as such, conducts CT examinations of head,

chest, abdomen, spine, pelvis, and extremities. Perform CT angiography of

head, neck, chest, abdomen, pelvis, and extremities with IV contrast

utilizing pressure injector. Prepare IV contrast materials for CT exams.

Perform CT reconstructions when requested or when part of a protocol.

Receives requests or instructions for procedures from the Radiologist or

medical officers. Independently explains procedures and positions patients

for difficult procedures. Administers contrast materials orally, rectally,

or intravenously. Operates radiology equipment including pressure

injectors and patient monitors fluoroscopic radiological examinations and

procedures including portable diagnostic and C-arm fluoroscopic procedures

on the wards, operating room,emergency room, and other areas necessary.

Provides technical training and assistance to other personnel and provides

indirect support to the Lead Technologists and Chief Technologist.

Performs the full spectrum of radiographic and fluoroscopic examinations,

or intravenously under radiologist supervision. Monitors patient's vital

signs during examinations. Operates state of the art Hi-tech computerized

diagnostic fluoro-equipment, C-Arms, CR (Computer Radiography) and DR

(Direct Radiography) equipment, laser cameras and computerized record

systems. Proficient with DRX Revolution Care Stream Wireless portable;

RadPro Cannon portable and GE 64 Slice Discovery HD Scanner.

Sutter Roseville Medical Center

One Medical Plaza Drive

Roseville, CA 95661-12/24/2012 to 05/30/2013

Performs all aspects of CT scan, including but not limited to CT Imaging of

the spine, head, neck, chest, abdomen, pelvis and extremities utilizing

pressure injectors, patient monitors, reconstructive software, etc. to

produce diagnostic images for diagnosis. Will also perform CTA COW,

Carotids, Abdominal Aortas, Run-Off's, extremities, etc., including CT

Cardiac Imaging and CT Myelography. Performs 3D/ Reformats/ and

Reconstructions of CT and Angiographic studies, and all aspects of CT

Interventional Radiography, including Biopsies, RF Ablations, Abscess

drainages, Cyst aspirations, etc. Maintain competence in Venipuncture.

Always maintained all required records and files of exams performed on

patients, such as accurately transferring the patients' images to the

hospital picture archiving computer system (PACS system, transferring

patient exams from hospital PACS system to CD format for transfer to

patients and successfully transmitting patient images to outsource facility

for outside interpretation after hours. Performs morning portable exams

and also performs radiographic trauma examinations in the emergency room.

Extensive trauma experience.

Highland Medical Center (Trauma 1-Center)

1411 East 31st

Street

Oakland, CA. 94602-08/06/2012 to 11/25/2012

Performed routine to moderately complex radiographic examination

procedures. Achieved by using diagnostic x-ray equipment such as

fluoroscopic units and general diagnostic units. Performed computerized

tomography (CT) of the head, neck, spine, chest, and body. These exams are

performed with and without the use of contrast materials. Scheduled exams

in a manner to optimize scanner times while maintaining flexibility for

emergency cases. Conferred with radiologist to determine requirement of

non-standard exams. Determines technical factors, positioning, number and

thickness of scans, etc., to produce and satisfy requirements of CT

scanning. Schedules patients for exams. Notifies radiologist of scans

requiring their immediate attention. Performs CT angiography, including

run-offs and pulmonary embolus studies. These studies require the use of

power injectors and reconstruction of images post image acquisition.

Performs CT biopsies utilizing surgical sterile techniques which may

require "scrub-in" technique, preparation of surgical trays, preparation of

contrast, supplying of catheters and guide wires, sterile assurance of the

patient and equipment that may come in contact with the sterile field with

the purpose of assuring all preventive measures have been taken to prevent

contamination of the patient. Adhered to hospital infection control and

safety policies/techniques with emphasis on sterile techniques; the storage

of sterile supplies; the disposal of body fluids, and sharps; proper

attire; hard washing practices; and continuing education. Continuously

alert to the patient's condition, sterile field, catheter and guide wire

sizes, and configurations, etc., to avoid contamination, recognize patient

reactions, anticipate technique difficulties, etc. Prepared contrast

materials used in CT. Competent to insert IV needles for administration of

contract material when necessary. Performed quality control on the CT

scanner. Recorded contract warmer temperature daily. Checked crash cart

at beginning of shift. Performed reconstructions of CT studies when

requested or what part of a standard procedure. Maintained records and

files of exams performed on patients. Performed radiographic exams at the

bedside and in the operating rooms providing diagnostic x-rays to the

surgeons and staff on patients unable to be x-rayed in

radiology. Responsible for stocking and inventory of all CT supplies and

related materials. Reported equipment malfunctions in a timely manner to

the supervisor and entering electronic work order.

US Army Health Clinic

Fort Hunter Liggett, Jolon, CA 93928

03/01/2010 to 07/20/2012

Healthcare Specialist/EMT as such, administers emergency or routine

treatment to patients in a clinical setting. Prepares patients for

examinations, tests or treatment and explained procedures. Assist with

outpatient and inpatient care; obtains accurate patient medical history;

performed venipuncture and initiated IV therapy. Delivers patient care and

treatment, such as dressing wounds,

removing stitches, and collecting blood samples. Charts and reports changes

in patient condition and maintained health records and clinical files.

Assisted with nursing care of patients, including medical examinations and

assessments for minor illnesses and diseases, also administers

immunizations, all under the

Supervision of a physician. Coordinates the activities of the medical

clinic; supervises all ordering of medical supplies and works as part of a

health care team to assess patients needs, plan and modify care and

implement intervent

ions. Knowledgeable in the use of medical emergency equipment, such as

defibrillators, suction pumps and respirators. Maintains CPR and EMT

certifications.

UCSF Medical Center

Department of Radiology

505 Parnassus Ave

San Francisco, CA, 94143-0628

Part-time-24-hours-10/15/2010 to 05/31/2011

Highly talented CT Technologist/Senior Radiology Technologist, performing

Computerized Axial Tomographic scanning of neurological, body and

musculoskeletal cross-sectional imaging such as, CT Brain w/wo; CTA Brain

Stroke protocol; CTA Brain Subarachnoid Hemorrhage protocol; CT Sinus

screening; Orbits,; Face; CTA Neck; CTA Carotids; CT Brain Stealth Lab; CT

Chest High Resolution; CT abdomen-Multiphase; CTA Abdomen-timed-bolus; CT

Renal studies; CT Multiphase Liver; CT Chest PE protocol; CTA Aorta; CTA

Angio bilateral extremities w/runoff and others. Vast knowledge of anatomy

and physiology, radiological positioning, radiology protocols and Assisting

radiologists when performing interventional and vascular procedures.

Exceptional ability to communicate effectively with health staff,

physicians, co-workers, patients and their families and members of the

public. In-depth knowledge of Radiology Information System and Radiology

PAC'S Systems. Always provides excellent customer service to patients, co-

workers, physicians and other departments. Receives patients, explains

methods of procedures, obtains consent as authorized by the radiologists,

positions patients, sets up appropriate scanning protocols, and makes

exposures necessary for examinations. Confers with radiologists to

establish requirements for non-standard examinations and determines the

technical factors, positioning, and scans parameters to satisfy the

requirements. Assures that work environment is clean and in compliance

with infection control and environmental health and safety standards. Role

model by maintaining a professional and neat appearance. Follows all

hospital and department policies and procedures as well as established

radiation safety guidelines.

Proficient with GE Light Speed 64 Slice VCT Scanners; Portable CT Scanners

and others.

Select Specialty Hospital

Lake Worth, Florida

Full-time-40 hours-05/05/2009 to 11/29/2009

Performs routine to complex radiographic exams at bedside using portable

X-ray units and in the operating room using the C-arm. Performs

computerized tomography procedures of the head, neck-spine, chest and body.

Prepares

Injections for intravenous studies and competent in recognizing and

reacting to

contrast media reactions. Explains clinical imaging procedures to

patients.

Assumed on-call responsibilities. Ability to effectively use RIS/PACS;

maintains

CPR/EMT-B and ARRT certifications. Complies with HIPPA-patient confident

iality and privacy standards. Constantly produced high quality radiographs

and computerized tomography studies. knowledge of radiation protection

standards.

Performs quality control testing on CT scanner and X-ray units.

JKF Medical Center

Atlantis, Florida

Full-time 40 hours-07/11/2007 to 04/29/2009

CT Scan Technologist to perform and accomplish the highest possible quality

Of examinations, such as Head; Trunk; Facial Bones; Extremities; Spines;

Orbits;

Soft Tissue Neck; CT Angio Chest; Brain CTA; CTA Circle of Willis;

Abdominal Aorta; Pulmonary Veins; Sinuses; Pelvis and Abdomen; IAC'S; Run-

off; CTA Carotids; Mastoids and others. Performed 3D/ Reformats/ and

Reconstructions of CT and angiographic studies. Prepared and administered

contrast media under the guidance and supervision of the radiologists.

Proficient with GE Lightspeed 4/8/16 and 64 VCT slice scanners. Performed

quality assurance testing on imaging equipment as required by manufacturer

guidelines. Works excellent with others, team player and loyal. Applies

A.L.A.R.A and dose reduction protocols.

VA Tennessee Valley Health Care System

Nashville, TN 37212

Full-time 40 hours-03/07/2006 to 07/05/2007

Performed as CT Technologist and Radiologic Technologist, as such performed

the full range of radiographic studies operates all fully digital and

computerized radiographic equipment. Performs special procedures such as

Swallow studies;

BE'S; IVP'S; GI series; Cystograms; Arthograms and others. As CT

Technologist

Performed examinations such as, Orbits; IAC's; Tri-phase liver;

Abdomen/pelvis;

Adrenals ; CTA Circle of Willis ; CTA Carotid; CTA AAA; Aorta; PE; Chest HI-

RES;

Biopsies; Cyst Aspirations; Spine studies; femoral run-off. Conducts

radiation therapy planning; Multiplanar Reconstruction and 3D Rendering.

Sets up CT room with all necessary equipment and supplies. Prepares and

administers contrast agents. Checks medical records and screen patients for

medical history and any contra-indications for the procedures. Proficient

with; Siemens 16 slice; GE light speed 16 slice; Toshiba Aquilon 16 slice

and Phillip 40 slice. Operates defibrillators, suction machines and

monitoring equipment. Extensive experience in venipuncture. Served as

Clinical Instructor to Radiography students.

Miami VA Medical Center

Miami, Florida 33125

Full-time 40 hours-02/11/2004 to 03/06/2006

Radiologic Technologist, independently conducted difficult and routine

diagnostic procedures. Receives patients, explain procedures and positions

patients. Obtains medical history and inform consent as necessary.

Monitors vital signs, performs examinations of the the upper and lower

extremities; Vertebral column; Trunk; Skull; Soft tissue exams and Bone

surveys. Performs bedside exams on the wards, intensive care units,

recovery room, emergency room and operating room suites. Administers

contrast agents orally or IV infused. Advises radiologists of examination

progress and notifies radiologists of significant images changes requiring

their immediate attention. Proficient with portable machines, C-arm and

PACS systems. Follows HIPPA and OSHA rules and regulations.

North Shore Medical Center

Miami, Florida 33150

Part-time 40 hours-03/01/05 to 03/03/2006

Computed Tomography Technologist, responsible for studies of the head;

body;

Chest; abdomen/pelvis and extremities. Assists in interventional procedures

such

As biopsies; radiation therapy studies and drainage procedures. Prepares

room,

equipment and materials needed for the imaging procedures. Prepares oral

and

injectable contrast. Observes patient during procedure and reports any

complica-

tions to the radiologist or supervisor. Practices hospital safety,

radiation safety,

infection control and universal precautions at all times. Runs quality

control test

on scanners and provides education to patients and their families on

imaging

procedures. Maintains CPR/RT/CT/EMT certifications. Skill in using tact,

diplomacy and courtesy in dealing with patients, family, staff, visitors

and volunteers.

WOMACK ARMY MEDICAL CENTER

FORT BRAGG, North Carolina, 28307

Full-time 40 hours-11/1982 to 10/1987

Emergency Medical Technician; in this capacity, acted as first responder at

the scene of sudden illness or emergency. Initiated assessment to

determine the nature, extent and seriousness of the emergency. Obtained

patients medical history, vital signs, performed venipuncture and started

intravenous infusion. Performed airway management and provided artificial

ventilation on patients.

Started cardiopulmonary resuscitation during cardiac arrest; defibrillation

and advance life support techniques. Proficient in recognizing, evaluating

and stabilizing a wide variety of medical emergencies, such asthma attacks,

cardiac arrest, strokes, heat exhaustion and allergic reactions. Performed

basic patient care and treatments, such as taking temperatures or blood

pressures, dressing wounds, treating bed sores, or performing

catheterizations. Observed patients, charting and reporting changes in

patient's conditions, such as adverse reactions to medications or

treatment, and taking any necessary action. Answer patients' calls and

determine how to assist them. Always actively looking for ways to help

patients, coworkers, physicians and patient's family.

EDUCATION AND PROFICIENCIES

MBA Business Administration, Argosy University, Alameda, California,

03/12/2014.

Medical Instructor Course, High Tech Regional Training Center, Sacramento,

California, Nov 16, 2012.

California Certified Radiologic Technologist, Certificate No. RHT 98371

California Venipuncture Certificate., Kaiser Permanente, 09/02/2010

California Technologist Fluoroscopy Permit, PIMA Medical Institute, 11/2011

BA Science and Business, Methodist University, Fayetteville, North

Carolina, 1987

Radiologic Technologist, Academy of Health Science, San Antonio, TX, 2002

CT Technologist School, Broward Community College, Davie, Florida, 2005

CT Cross-Trainer Course, Medical Imaging Consultants, New Jersey

MRI Technologist Course, Medical Imaging Consultants, New Jersey

MRI Technologist- Clinical Training- VA Medical Center, Nashville, TN.

(GE SIGNA HORIZON- 1.5T)

Phlebotomy Technician- Winn Army Hospital, Hinesville, Georgia, 1981

Health Care Provider- CPR-01/31/2016

Emergency Medical Technician- EMT-B-National Registry- 03/31/2014

Medic Advance Skills Training- Grand Prairie, Texas, 10/2009

Pre-Hospital Trauma Life Support Course- US Army School, 1985

Medical Assessment & Treatment and Triage Course- US Army School, 1986

Practical Nurse- Academy of Health Science, San Antonio, TX, 1983

Medical Laboratory Technologist- Academy of Health Science, TX, 1981

Cross-sectional Anatomy and Imaging Strategies Course, NJ, 2005

Basic and Advance Anatomy- Broward Community College, FL, 2005

Supervisor Leadership Education and Development course, US ARMY, 1996

Midlevel Managers Leadership course, US Air Force, 1994

PACS Administrators Registry and Certification Assoc (PARCA), Member-2011

The Society for Imaging Informatics in Medicine (SIIM), Member-2011

Health Physics Society - Medical Health Physics, Member-2010.

Director of Medical Logistics, U.S. Army Medical Clinic, Jolon, CA, 2010-

2011

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