Manager Customer Service

Jawad Pete Sayegh

*** *** ***** ***** ******, Ca. 92882

Mobile 714-***-**** Fax 951-***-**** Email: **********@**.*** www.linkedin.com/in/petesayegh

WORK HISTORY

Realtor –Century 21 Beachside, American Classic Realty, Orange County/ Inland Empire 1999-Present

Sales skills to acquire listings and clients. Contract initiation, review, negotiation and coordination of residential, comme rcial,

industrial, and business real estate transactions under all kinds of sensitive situations. Follow up o n clients, leads and everyone

else’s wants, needs and inquiries. Utilize property management skills. Performing extensive computer research. Fax, mail,

scan, network, multi-task, print and e-mail from my home office and mobile. Extensive knowledge in plumbing, electrical and

mechanical systems of structures. Multiple Award Winner in many Sales & Customer Satisfaction categories.

Fleet Manager/Chauffeur Manager– Strack Premier Transportation, Costa Mesa, CA 2007-2013

Fleet manager and chauffeur manager simultaneously while also dispatching as needed by company. Strategic planning and

routing destinations. Daily tasks included top level customer service, initiate and complete reservations, dispatch driver/vehicle,

and maintain vehicle safety and cleanliness. I initiated employee handbook for the company and implemented rules. I hired

and extensively trained all new personnel in OC & LA while managing 18 drivers and fleet of 20 vehicles. Superior work ethics

while staying extremely flexibl e with tasks, time, overtime & special projects. Meet DOT and CHP guidelines & pass inspections.

CEO/Owner/Operator-Curves (3 Franchises) Huntington Beach, Two in Santa Ana, CA 2003-2005

Created and managed Three Franchises from the ground up. Directly responsible f or customer satisfaction of over 1,200

women. Hired, trained and managed 30+ employees for 3 years. Created and implemented training programs for employees

including sales and operations. Proficient knowledge and hands on experience of plumbing, electri cal, and mechanical

processes. Contract initiation, review, negotiation through sales. Blueprint and construction management for tenant

improvements.

Senior Procurement Coordinator – Boeing (MDTSC) Huntington Beach, CA 1997-2000

Hands on vendor management on International Space Station and Delta–Support procurement personnel in acquisition of

goods, materials, equipment and services by maintaining and updating status reports to assure schedule compliance &

managing numerous outside suppliers/vendors firsthand. Act (under high pressure) as liaison with functional areas to ensure

that acquisition data is valid via Microsoft Office programs i.e. Engineering, Quality, Production Control, Buyers, Scheduling and

Program Management while maintaining 100% Customer Satisfaction. I identify my priorities well and function independently or

part of a team just as easily. I show exceptional analytical thinking and problem solving skills. Blueprint reading experience.

Firefighter/EMT – Paid Call/Reserve, Orange County Fire Authority, Midway City, CA 1996-2003

Respond to various emergencies promptly, mechanical skills, initiate life saving measures, CPR certified, safety minded,

perform proper ladder, hose, rescue, rope, hazardous materials, roof ventilation, and auto extrication evolutions. Coordinate

and accomplish special assignments given to me. Utilize extensive critical and analytical thinking skills. Practice extremely

strong communication skills as well as follow the chain of command. Perform business related building safety inspections.

EDUCATION

Grand Canyon University – Bachelor Degree Anticipated Graduation date 6/2015 – Applied Program Management

Landmark Education – Curriculum for Living

Rancho Santiago College, Fire Science, 99th Fire Academy, Emergency Medical Tech, Hazardous Materials, Santa Ana

Orange Coast College, Business Management

Marina High School, Diploma - Huntington Beach

SKILLS

I am fluent in Arabic and semi-fluent in Spanish. W indows, iPad & Android tablets, Smartphones, Internet & Cloud. Advanced

knowledge in Excel, Works, Word, and Outlook. Ease of knowledge of Technical equipment and advanced mechanical

inclination. I have excellent problem solving and analytical thinking skills and proficient in blueprint reading.

REFERENCES

Available upon request

Contact this candidate