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Customer Service Manager

Location:
Dearborn, MI, 48126
Posted:
March 17, 2014

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Resume:

Ahmad Ameen

Computer Technician at Self Employed

************@*****.***

Experience

Shift Manager at BP

**** - ******* (3 years)

Solved any customer related problems in a timely and efficient matter Prepared and reviewed operational

reports and schedules.

Called suppliers and verified deliveries and pick up dates for stock.

Counted cash drawer daily and performed bank deposits.

Computer Technician at Self Employed

February 2007 - Present (7 years 2 months)

Updated computer software

Removed viruses and malware off all computers

Reset and restore hard drives

Loaded all required hardware, software and drivers.

Administrative Assistant at Sackhllah & Associates

April 2007 - July 2011 (4 years 4 months)

Answered phones in a timely matter

Scheduled clients appointments

Filed important documents and maintained all client records

Responded to emails and communicated clearly between client and employer.

Manager at Subway

April 2007 - July 2010 (3 years 4 months)

Solved any customer problems

Made weekly work schedule

Verified cash deposits and nightly cash count

Languages

Arabic

Skills & Expertise

Microsoft Office

Microsoft Word

Microsoft Excel

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Management

Supervising

Customer Satisfaction

Customer Service

Computer Repair

Bilingual

Arabic

Leadership

Education

Madonna University

Bachelor of Science (BS), Biology, General, 2011 - 2013

Activities and Societies: Kappa Gamma Pi

Henry Ford Community College

2007 - 2010

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Ahmad Ameen

Computer Technician at Self Employed

************@*****.***

Contact Ahmad on LinkedIn

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Contact this candidate