Customer Service Nursing Home
Resume:
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Ashley N. Perry
12716 Harvard Avenue
Cleveland, OH, 44105
********@**********.***
OBJECTIVE
To obtain a position that will enable me to use my strong communication skills, educational
background, and existing customer sales background.
Reliable worker with the ability to quickly learn new concepts and skills.
Backed by a solid work history, reputation as a team player and passion for helping others.
Background includes experience caring for terminally ill cancer patient.
Current on all immunizations (including tuberculosis and hepatitis B).
WORK EXPERIENCE
STNA
5/2013 Present, Legacy Place Twinsburg, Twinsburg, OH
• Provide care and companionship for residents.
• Assist nursing staff to complete daily tasks and assignments.
Complete daily documentation for residents.
•
Nanny
9/2011 – 6/2013, Charu Ramanathan, Solon, OH
• Provide complete care for the children in their home and perform all tasks that correlate to
the care of the children.
Create a safe, nurturing environment in which the children can feel comfortable to thrive and
•
do their best in their day to day activities.
STNA
11/2011 12/2012, Montefiore Homecare, Beachwood, Ohio
Frequently assigned to the more “difficult” clients due to patience, honesty, and a
•
trustworthy demeanor.
Learned the basics of assessing patient vital signs under the instruction of home healthcare
•
nurse.
Assist patient with all aspects of daily care, including bathing, feeding and dressing.
•
Help to ensure patient is as comfortable and dignified as possible.
•
STNA
8/2010 – 8/2011, Diamonds and Pearls RHC, Shaker Heights, Ohio
• Received "exemplary" and "exceeds expectations" ratings on all performance reviews. Cited
for excellence in interpersonal communications, customer service, flexibility and reliability.
Demonstrated the ability to interact with clients from diverse cultures and backgrounds.
•
Frequently assigned to the more “difficult” clients due to patience, honesty, and a
•
trustworthy demeanor.
STNA
2/2010 7/2010, Grande Oaks Nursing Home, Oakwood Village, Ohio
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• Assisted residents with activities of daily living.
• Learned the basics of assessing patient vital signs under the tutelage of a head charge
nurse.
Assisted charge nurse and nursing home staff with all aspects of daily care, including
•
bathing, feeding and dressing.
Helped to ensure that the residents’ days were as comfortable, dignified and enriching as
•
possible.
EDUCATION
8/2010 Present, Cuyahoga Community College
• Majoring in Occupation Therapy
SKILLS
MS Word
MS Excel
MS Outlook
Activities of Daily Living (ADL)
Quality Patient Care
ADDITIONAL INFORMATION
Available for various shifts and extended hours.
If any phone numbers are needed for previous employers, feel free to contact me.
References
LaTina Vondrak 216-***-****
Alysha Fuller 216-***-****
SaBriah Saleem 216-***-****
Contact this candidate