Melina B. Foss

acc5t4@r.postjobfree.com

207-***-****

Professional Skiills

Proficient in Windows 98, XP, 2000, 7 & 8 operating systems, MS Office

Suite, Outlook, Word, Excel, QuickBooks Pro, and experience with AS400.

Typing speed of 60+wpm. Experience with Workability and ATLAS software

programs. Proficient with use of copy & fax machines as well as scanners,

digital cameras, and multi-line phone systems. Superior customer service,

oral and written communication skills. Exceptional attention to detail.

Work History

PDS Staffing for Xerox Corporation/Aetna

South Portland, ME 04103/Administrative Assistant/July 2012 - March 2014

2 year contract temp position. Responsible for printing and mailing claim

files to attorneys and claimants, data entry, mailing of LTD kits,

paperwork and brochures, responsible for checking accuracy of documents

being scanned into claim files, responsible for the receipt and

distribution of all USPS mail, UPS, and FedEx packages. View incoming

medical and non-medical documents/images and conduct research in order to

locate the correct claimant and attach image to the correct claim.

Communicate with MD's, attorneys, medical records departments and

claimants. Enter claimants information and details into Workability system

to ensure timely processing of new claims. Work with ICD-9 codes. Received

certificates for completion of HIPPA Course, Medical Terminology

Course, Intro to STD/LOA, Intro to LTD, Benefit Calculations Course.

Aaron's Sales and Lease Ownership

Portland, ME 04103/CSR/Sales Manager in training/September 2011 - July 2012

Responsible for floor sales, phone sales, and customer account assistance,

answered phones, directed calls, educated customers about our lease to own

program and options available, processed orders, adhered to and enforced

our first up system, monitored sales and sales progress, processed

payments, ensured showroom was safe, presentable, inviting, and attractive

to all customers.

Fashion Bug

Brunswick, ME 04011/Assistant Manager/January 2011 - September 2011

Responsibilities included but were not limited to: assisting customers with

purchases, ringing sales at the register, applying discounts and refunds,

preparing bank deposits, supervising employees, training sales associates,

assisting management as needed, daily cash out, and closing the store,

responsible for working in conjunction with shipping and receiving to

ensure that proper inventory levels were kept at all times, and performed

proper opening and closing procedures.

Education and Certifications

GED Graduate 1991

University College of Bangor

Computer Science/2004-2006

*References and letters of recommendation available upon request.

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