Customer Service High School

Amanda Burnham

**** *. ******* ****, ******** Springs CO, 80917

719-***-****

***********@*****.***

Work Experience:

Babysitting Colorado Springs, CO December 2007- 2011

Babysitter

Build a trusting relationship with children and their parents, Care for children’s needs.

• Care for children ages ranging from 3mos. – 12yrs

• Red Cross childcare and CPR certified

• Build trust from customers

Saltgrass Steakhouse Colorado Springs, CO March 2013- September

2013

Server

Delivering excellent customer service in a fast paced environment while maintaining a positive and

professional attitude.

• Take customer’s detailed orders accurately

• Memorization of all menu items and ingredients

• Tending to all the guest’s needs

• Ensuring that every customer has an enjoyable experience

• Maintaining a clean and organized work area

• Cash handling and change distribution without the use of a calculator

Fox and Hound Colorado Springs, CO September 2013 –

February 2014

Server

Conveying a pleasing image of myself and the company through excellent customer service and organized,

accurate and speedy service.

• Taking orders accurately

• Maintaining restaurant cleanliness and appearance

• Ability to answer any customer questions or concerns

• Giving customer service that influences customers to return

• Maintaining control even in unruly and stressful situations

• Ability to communicate with inebriated customers

• Ability to remain professional in a fun and relaxed work environment

Education:

Doherty High School Class of 2012

Grad Date: May 26th 2012

Academic Experience:

Classes Taken:

• Intro to business

• Web Design

• Honors English

• Economics

• Civics

• Computer Literacy

Skills Developed:

• Collaboratively Learned

• Communicates Effectively

• Group assignment director

• Present work successfully

• Efficient use of an allotted time frame

Pikes Peak Community College Class of 2016

Major: Pre- Med

School Activities:

Cheerleading

• Leadership

• Cooperation

• Follow instructions

• Successful Teamwork

Softball

• Dedication

• Teamwork

• Discipline

DECA (Business Club)

• Business knowledge

• Money managing

• Presentation skills

• Public Speaking

• Project Management

Volunteer Work:

Make-A-Wish Foundation Colorado Springs, CO 2007- 2009

• Discussed and delivered wishes to terminally ill patients

Rocky Mountain Calvary Colorado Springs, CO 2007-2009

• Nursery Care

• Red cross Child Care certification

• Red cross CPR certification

References

719-***-****

Kristen Roybal

Former Employer (Babysitting)

Danielle Weidner 719-***-****

Lucy Crandall 719-***-****

Contact this candidate