Madalen Smith

**** ******** **., **

Calgary, Alberta, T2A 5V2

403-***-****

acc5g1@r.postjobfree.com

March 15, 2014

To whom it may concern,

With great interest I am writing in regards to the Administrative Assistant position.

I am an extremely focused and well organized individual, devoted to integrity, accuracy and pride in my

work. I thrive on learning new things and enjoy the challenge of a fast paced environment. I work

extraordinarily well within a team and also work well alone without supervision. I understand the

importance of establishing credibility quickly with clients as well as with peers.

My experience in customer service and clerical duties both required professional appearance and

demeanor at all times. My English grammar, verbal usage, spelling, and punctuation are impeccable. My

filing and briefing capability is fast and accurate. My telephone etiquette and interpersonal

communication are exceptional. I go above and beyond when engaged in business correspondence and

always practice a high quality of respect. I possess a high level of confidence and strong analytical

problem solving skills. I understand and respect the importance of ethics, loyalty, and confidentiality. I

pride myself in my keen research strategies and ability to focus on details. I enjoy taking initiative and

working hard to complete a task.

My extensive experience working in customer service and office administration, facing crucial deadlines

and unexpected events, has enabled me to remain calm and collected during intense circumstances and

quickly and efficiently focus my attention on solutions by multi-tasking and adjusting priorities. I am

looking forward to an opportunity to meet with you and discuss how I would be a beneficial part of your

team. You may reach me any time at 403-***-****. I would like to thank-you in advance for your

consideration.

Sincerely,

Madalen Smith

1535 Maitland Drive NE, Calgary AB T2A 5V2 403-***-**** acc5g1@r.postjobfree.com

Madalen Smith

Objective To obtain a position as a responsible and active team member.

Professional Customer Service

H ighlights Coordinating client appointments with various departments and

correspondence.

Learning tasks of other departments to enhance excellent customer service.

Learning the basic mechanics of vehicles to further comprehend clients’ needs

and concerns.

Office Administration

Dispatching jobs to technicians. Creating PDF files.

Ordering, shipping, and receiving product and office supplies.

Preparing work orders, invoices and product manuals for presentation.

Enhancing computer programs and standard office procedure.

Receptionist/Paralegal Assistant

Setting and confirming appointments while coordinating calendars. Typing and

mailing correspondence through post, UPS, or courier.

Filing both legal binders and administrative documents. Creating PDF files,

preparing consulting

agendas and documentations packages along with boardroom maintenance.

Scanning, copying, destroying sensitive material, mail, courier, answering phone

and greeting

clients.

Hospitality/PBX Operator

Outstanding customer service to guests and off property calls. Receiving

multiple calls at one time.

Communicating with various departments to ensure impeccable service for

guests.

Acting concierge when needed, confirming travel arrangements, excursion trips

and dining

reservations.

Skills Typing 55 wpm professional demeanor,

Scanning respectful to meeting deadlines.

faxing Eager and quick to learn, ask questions

punctual and follow

analytical - problem solving instructions

Confident in taking initiative and making

decisions.

Microsoft word, excel and power point.

1535 Maitland Drive NE, Calgary AB T2A 5V2 403-***-**** acc5g1@r.postjobfree.com

Madalen Smith

Employment Appointment Sept. 2013– Jan.

H istory coordinator Toyota, Calgary AB 2014

Office March 2013-July

Administrator Unitech, Phoenix AZ 2013

Enholm & Salekin Family Law Jan. 2013-

Receptionist Office March2013

The Phoenician Resort, Jan. 2011 – Nov.

PBX Operator Scottsdale AZ 2012

Bachelors in

Education Science Aug. 2012 – July

(Paralegal) Everest College Phoenix 2013

Contact this candidate