Sales Customer Service

Monte Richman

970-***-****

Employment:

Center Partners Inc. Fort Collins CO 2009 - 2012

Inbound / Outbound Sales Associate:

. Setting the world record for sales in the cellular industry for 2011

. Sold 2963 lines of service for T-Mobile in 2011

. Averaging at least 65 hours per week for 2011

. Helping and motivating teammates

. Training others for success

At Your Service Fort Collins CO 2000 - 2009

Owner / Operator

. Developed business marketing strategies

. Increase business from 10k to 75k per year

. Scheduled customers and employees for jobs

. Trained employees to meet customer needs

. Handled customer service issues

Otter Products Fort Collins, CO 1999-2000

Marketing representative

. Created new markets for a water tight crush proof plastic box

. Generated leads through research

. Had over $200k in sales 1st year

. Gained new customers by showing benefits of product

Onguard Campion, CO 1998 - 1999

Territory Representative

. Increased territory sales of training programs for police and fire

municipalities

. Learned HASMAT, Terrorism, and Infectious disease compliance training

programs

. Sold in bottom up and top down situations

STS Communications Fort Collins, CO 1997 - 1998

Sales Manager

. Managed team of 20+ representatives

. Exceeded all sales goals

. Higher authority close skills

. Team motivation and goal setting

. Hiring and firing of personnel

Perfect Match Colorado Springs, CO 1996 - 1997

Telemarketing Manager

. Managed room of associates for appointment setting

. Met scheduling needs of company

. Increased company sales over 1000% in 6 months

. Motivated and goal setting for team

MCI Greeley, CO 1992 -1996

Sales Associate

. Team Leadership

. 4 time presidents club winner

. Top sales representative for quarter out of 40,000 reps.

. Mastered call flow and sales skills

. Trained and motivated new sales representatives

Education:

Greeley Central High School 1987 - 1990 General

Studies Graduate

Woodward Governor Academy 1990 - 1991 Electrical

Tech 1st Year

Attributes:

. Reliable: on time and willing to work overtime

. Customer focused: Able to maintain positive customer experience

. Flexible: Easily work functions

. Motivated: Exceed personal and company goals

. Knowledgeable in Sales: Extensive knowledge in sales skills

. Management Experience: Managing groups of 20+ associates

. Training: Working with individuals to increase performance

Contact this candidate