Customer Service Sales
Resume:
Sean R. Eggett
**********@*****.***
I am a creative team player with an excellent sales foundation and leadership skills. I have proven
territory management skills and experience with trade shows and exhibits. I am a dynamic collaborator
with a passion for generating results and empowering others to succeed. I am adept at organizing and
conducting innovative training and educational programs in connection with customer, territory, and
employee development. I have a proven ability to design, create, and deliver productive solutions. As an
enthusiastic problem solver and a catalyst for positive open lines of communication I possess a true
passion for leading others, training individuals and teams, and producing results.
1 Areas of Expertise:
Occupational and Safety program Bilingual Spanish
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Implementation and Instruction. Creating Long Term Business Partnerships
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HAZMAT Territory Management of Government and
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Government Compliance and Regulation General Contractor accounts
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Leadership & Mentoring Market Analysis
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Instructor training and educational Income and Expense reports
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presentations MS Office including Outlook, Excel, Word,
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Group Processes and Power Point.
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Field Supervision Public Speaking
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Conflict Resolution
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OSHA compliance and Regulations
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“Sean Eggett is known for his tremendous work ethic. He is always in constant motion and never
stops working. The word ”no” is not in his vocabulary. He is a true leader, always encouraging
others to overall success. Sean is a talented leader with an impressive drive towards quality and
integrity.”
Ted Scott, Former Client and Director National Transportation Driver Training
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2 CAREER HIGHLIGHTS
While at Knight:
I decreased accident rates, decreased TURNOVER and increased active drivers by 10%.
Designed and implemented successful driver retention programs improving terminal turnover
rates by 40%.
While at Swift I:
Was recognized as #1 sales/recruiter for the 38 offices nation- wide...
I increased active driver figures by 28%.
Increased recruiting numbers by 50% as I worked to improve relationships with accounts
throughout my territory.
Gained fluency in Spanish, both spoken and written, while designing strategies and managing numerous
volunteers in Argentina
3 PROFESSIONAL EXPERIENCE
Knight Transportation, Salt Lake City, UT 2008 to 201*-****-****
1 Director of Driver Development/Safety and Operations
2 Salt Lake City Division
Responsible for:
• Oversees over 150 drivers ensuring driver compliance to DOT and company standards.
• Oversees OSHA standards for our Truck Repair Shop.
• Designing and facilitating training presentations for both large and small groups.
• Staffing/Driver development. Implementing programs for drivers to improve their driving skills
thru training practices.
• Supervise hiring and driver relations for driving fleet.
• Familiar with QHOS system (Electronic Logging System) and helped implement system to our
fleet.
• Decision maker for hiring and firing of driving associates.
• Smith System certified training Instructor. Trained over 500 drivers.
Knight Transportation, Salt Lake City, UT 2011_- 2012
2 Manager Salt Lake City Refrigerated Project
1 Salt Lake City Division
Responsible for:
• Manages over 30 employees ensuring productivity and customer service
• Ensuring compliance to government regulations.
• Complaint and conflict resolution
• Responsible for meeting financial goals
• Scheduling and planning
• Employee progression and growth
Swift Transportation, Sumner, WA 2004 to 2008
Director of Recruiting – Washington Region
Responsible for:
• Building/ maintaining driving fleet by recruiting new and experience drivers.
• Designing and facilitating presentations for both large and small groups
• Building/ maintaining partnerships with state and local business
• Staff development and community relations.
• Trade Shows
The Sherwin Williams Company, Salt Lake City, UT 1998 to 2003
Store Manager- Multiple Locations
Responsible for:
Increased annual territory sales from $1 million to $1.2 million.
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Proficient with management reports such as Profit and Loss, Inventory Control, Accounts
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Payable, and Accounts Receivable.
Responsible for outside selling to contractors, property maintenance, and GSA accounts.
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Managing inventory through ordering, merchandising, and promotional displays to meet
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customers’ needs.
Responsible for hiring, training and motivating employees.
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Responsible for bids and proposals for over 60 contractor accounts
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2 EDUCATION
May 1990 – 1992 Volunteer Humanitarian Representative,
Santiago, Tucuman, Salta, Jujuy: Argentina
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May 1998 Bachelor of Arts (College of Business), Southern Utah University, Cedar City UT
Major: Spanish
Minor: International Business/Marketing
May 2005 Graduate of the Dale Carnegie sales course.
Smith System Certified Defensive Driver Trainer.
Contact this candidate