Project Manager Management
Resume:
MaryAnn Garcia, MBA, PMP
New Milford, CT, *****
***********@*****.***
PROFILE: Fifteen plus years professional expertise in global project
leadership, PMO coaching/mentoring, IT governance/compliance, direct and
matrix resource management, full SDLC implementation including software
analysis, design, development, training, implementation, and maintenance of
both strategic and tactical global systems, workflow automation, rapid
application development. Subject matter expert in project management, scope
definition, risk identification, methodology and resource allocation.
Projects include successful implementation of multi-site and international
projects of varying scope and complexity. Leads and coordinates strong
teams, which includes vendors, offshore, and remote members, in defining
requirements, designing/building components, integrating and implementing
products. Project Management specialist in understanding business
processes and their interaction with technology. Experienced in cross
functional collaboration and communication with clients, executive
leadership, technology team and business experts.
October 2012 - 2013 Yoh Consulting
Consulting Project Manager for Boehringer Ingelheim Pharmaceutical Company
. Partners with many business and operational work stream leads within
the global organization to ensure timely implementation of $100
million CRM project which uses cloud technology. Works with each team
to develop/review project plans that would drive deliverables,
eliminate gaps and address issues. Create agendas, facilitates
meetings, captures minutes for important discussions that drive issue
resolution or project progress.
. Lead Project Manager working with compliance, governance and business
teams to establish, implement and drive Change Request Process for
this $100 million global initiative.
. CRM program uses Veeva, Salesforce, One Key, Concur, IMS integration
for implementation to global users within North America, Asia Pacific,
Europe and the Nordics. Tools used for project management includes
Sharepoint, MS Project, Excel and Powerpoint
. Established, facilitated and managed Change Request process to control
project scope and align to global requirements of the program. This
involve more than a hundred global stakeholders including client
business partners, technology team, and vendors (SalesForce/Veeva,
CapGemini).
October 2010 - 2011 iTech Consulting
Consulting Project Leader for Western CT Healthcare Infrastructure
Integration Program
. Consulting Project Leader responsible for Infrastructure projects.
Partnered with the IT Director to manage data center build (p2p
domains, servers, telecomm, others) for newly affiliated hospital.
Project management duties included vendor selection, RFPs and
contract negotiations. Also responsible for integrating New
Milford Hospital's timekeeping system, email platform and networks
to Danbury Hospital.
. Worked with the internal (Clinical, Technology) and external
(vendors) stakeholders to implement upgrade, training and roll out
of Rauland Borg Responder 5 nurse call system to one thousand users
on time and within budget.
May 2005 - 2008 ESPN
Senior Project Manager
. Sr. Project Manager for a large scale integration project with a
$20 million budget to rewrite the current cable support system in
.net and java. This program has seven integrated projects and
affects multiple lines of business within ESPN. Responsible for
the initiation, execution, control and implementation of this
project which depends on collaboration of multi-site departments
and business teams.
. Agent of change to help build new PMO. Coach and mentor to team
members and individuals in different levels of the organization.
Planview used as enterprise tool for managing projects and
resources.
. Follows and executes project management best practices and PMI
standards for all assigned projects. Conducts project kick-offs;
sets agendas, chairs meetings; plans and implements schedule
timelines; manages budgets; executes project plans; and performs
post implementation reviews.
. Led development and implementation of business intelligence reports
for Sales and Finance
. Led development, architecture and implementation of the Artesia
Digital Asset Management system. Product implementation will allow
for formalized workflow, version control and centralized access of
stills and logos for 6000+ users
2004 PRAXAIR
Project Management Consultant
High profile assignments reporting to senior executives who reported
to the CEO/CIO, included:
. The Treasury Workstation Enhancement to improve process, upgrade
current software, migrate platform from Access to SQL, and
implement FTP connectivity.
. Project Lead for Property Tax Management Software platform
migration from FoxProx to SQL. This project also includes terminal
services implementation to optimize environment.
. Business liaison to Treasury, Tax, Legal and Finance departments.
Responsibilities include:
o Assessing current state of department
o Analyzing process and assessing technical projects that will
bring increased productivity to the business unit
o Drafting proposals and cost estimates for approval by the
executive sponsor
o Working within all levels of the company to ensure that
project moves forward in the most efficient manner
o Developing a long term support structure for implemented
projects
. Sarbanes-Oxley assessor - This entails working with business units
to document current process and suggest improvements when
necessary.
1997 - 2000 ERNST & YOUNG, LLP
Project Manager/ Assistant Director
Led a web development team to construct a supply chain website marketed by
the Consulting Services Automotive practice to their external clients.
Technologies used are Cold Fusion, Net Objects, and Javascript.
Technical business analyst and architect for a Global data warehousing and
reporting system. Technologies used were Oracle and Business Objects.
Project manager for a data warehousing project that ties in to a web UI
which allows for dynamic OLAP reporting. The project team consists of 12
developers, an overall project manager, a systems architect, and technical
advisor. Technologies used are EssBase, Mocha Blend, Java, Notespump,
Sagent, and Oracle.
Technical lead for development of knowledge management intranet application
that will make use of API toolkits from external content providers such as
Dun & Bradstreet, Standard and Poors, and others
Led a development team of 6 Notes programmers to create a sophisticated
firmwide sales account management system. This was delivered to our CS
clients on time and on budget, according to requirements with a high level
of client satisfaction.
Project Leader/Supervising Associate - Main responsibility includes
managing 8-12 developers, 30-60 projects, and research of related new
technologies and methodologies which result in meaningful business
solutions for the different practice areas of the firm. Tactical
applications are
developed in Notes, Domino, HTML, Java, and LotusScript while integrating
with other products such as Excel, Access and Word through OLE2, LSX and
ODBC.
Project Leader for Knowledge Web initiative of creating dynamically
generating home pages customizable for the Center of Business Knowledge
1994 - 1997 JP MORGAN & Co.
Technical Liaison and groupware technical solution advisor to Investment
Banking, Global Markets, Corporate Technology, Data Security and Legal on
the optimum application of Lotus Notes in
conjunction with business requirements and company infrastructure.
Technologies and tools include Notes client, server, agents/macros, API,
SMTP gateway, Internet Publishing, OLE, Acrobat and LN:DI,
integration with Sybase and DB2 using infopump.
Project Manager for Notes 4 LotusScript product evaluation. Responsible for
coming up with standards and methodology for code control, performance and
re-usability.
Project Advisor for a workflow, trading application on Unix server, C front
end with a notes API that generates email for trade confirmations.
Trainer for initiative for Corporate Technology's conversion and migration
of non-Notes mail users to Notes mail. Developed the training curriculum;
wrote, approved and modified documentation;
taught classes and gave product demonstrations to technical and business
professionals.
Project Liason for global deployment of a critical application by leading
meetings with senior executives; identifying and resolving technical
issues; creating and monitoring detailed project plans; recommending
code enhancements to optimize performance; co-drafting and approving
communication materials for user community that includes department heads
for 2,000 employees.
Technical writer/contributor to Morgan News about information sharing
articles.
1992 - 1994 JOHNSON & HIGGINS Insurance Brokerage
Project Manager, responsible for full software development life cycle
business plans, product design and specifications of a Claims and Computer
Aided Performance Audit System used by external clients which include
Fortune 1000 companies.
Programmer, also responsible integrated and compiled using Clipper 5.01,
Blinker compiler, Grumpfish Speller, Program Version Control Software,
PkWare and Norton Utilities. Organized and led customer council meetings.
Senior Software Developer responsible for data modeling, systems analysis,
GUI interface and object oriented programming of an Insurance Risk
Management Application using SqlWindows as a front end
that can generically integrated with any backend (i.e., Sqlbase, AS400,
etc.).
1988 - 1992 CITIBANK
Technical Project Officer, and key player in the four year project of
computerizing the workflow of the investigation process for client
inquiries, which resulted in 500% faster responses with 30% less
staff. Provided technical application support for Customer Service
department.
Technical Project Manager of an Imaging Retrieval Applications using Kodak
Imagelink workstation network. Programmed protocols in C and HLLAPI 3.
Local Area Network Administrator for Novell netware servers and
workstations. Configuration setup includes external bridges, disk
duplexing, mirroring, multiple platform workstations.
EDUCATION:
Degrees: Fordham University,
MBA in Finance, Designation in International Business
GPA 3.9/4.0
University of the Philippines,
Bachelor in Computer Science
National Science and Technology Scholar
Certificates: Project Management Professional,
Project Management Institute
(Score: 92%)
New York University
Certification in World Wide Web Server Technologies
Courses Attended: Group Facilitation
Program Management
Coaching and Mentoring
Business Modeling and Process Engineering
XML Programming
Advanced programming in Lotus Notes
Technical Project Management
Effective Presentation
Leadership Seminars
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