Manager Human Resources

Sharon C. Louis

773-***-**** ( ********@*****.*** ( 642 S. 2ND ST. # 502, LOUISVILLE,

KY 40202 (

Professional Highlights

Experienced Employee Relations / Labor Relations and Workforce Development

Professional

Comprehensive career, in varied industries, distinguished by commended

performance and results

Extensive background in HR generalist affairs, including experience in

employee recruitment and retention, staff development, mediation, conflict

resolution, benefits and compensation, HR records management, HR policies

development and legal compliance.

Demonstrated success in negotiating win-win compromises in union and non-

union environments, developing teambuilding programs, and administering

contracts, personnel and corporate policies, writing job descriptions,

government/union responses and management reports.

HR Skills

HR DEPARTMENT STARTUP Staff Recruitment & Retention Orientation &

Employment Law Employee Relations On-Boarding

FMLA/ADA/EEO/WC Labor Relations Training & Development

Mediation & Advocacy Benefits Administration Performance Management

HRIS Technologies HR Program/Project Management Organizational

Development

HR Policies & Procedures

Professional Experience

SOUTH SHORE SUSTAINABILITY COLLABORATIVE, NFP

2011 - 2013

Co-Director,

Founding principal in not-for-profit organization dedicated to positive

"placemaking" and community development in collaboration with community

residents, government, business and other non-profits.

Centers for new horizons 2008

- 2009

Business Services Representative,

Created, developed and cultivated relationships with area businesses,

colleges and training providers that resulted in career path, entry-level

and intermediate employment opportunities for Center's participants.

Knowledge of workforce program requirements in regards to placement,

retention and contract deliverables, candidate readiness for appropriate

referral to developmental opportunities or employment.

HOME DEPOT 2005 -

2007

Store Human Resources Manager,

Comprehensive human resource utilization responsibility for exempt and non-

exempt; recruiting, screening, hiring, orientation, training, performance

management, succession planning, employee relations, community affairs,

strategic business partnership, scheduling, FMLA, Worker's Compensation,

payroll administration

PRESBYTERY OF CHICAGO

2005

Scholarship Coordinator,

Administration of two scholarship programs: application solicitation,

recipient selection process and award distribution.

ARGOSY UNIVERSITY

2004

Director of Human Resources,

All aspects of HR responsibility for faculty, administration, staff and

students; Comprehensive human resource utilization responsibility for

exempt and non-exempt; recruiting, screening, hiring, contract

administration orientation, training, performance management, succession

planning, employee relations,

community affairs, strategic business partnership, scheduling, FMLA,

Worker's Compensation, payroll administration,

Professional Experience (continued)

MARSHALL FIELDS

1982 - 2001

Employee Relations Manager, Assistant Store Manager Human Resources /Labor

Relations,

Personnel Manager, Assistant Personnel Manager, 1989 - 2001

Administration and negotiation principle for three labor contracts, Chaired

Management/Labor Committee Grievance response through third step, Responded

to charges from EEOC, NLRB and IDHR, Consultant at all levels including

legal, Strategic business partner with senior management, Conducted

surveys, focus groups, hearings and grievances, Downsized 500 union and non-

union associates, Organized outplacement services

Facilitated Training Programs, Conducted employee opinion and wage surveys,

Hands on leadership of HR team in all functions including but not limited

to recruitment, selection, hiring, orientation, recordkeeping/retention,

FMLA, workers compensation, performance management, progressive discipline,

and payroll administration for trades, housekeeping, operations, Frango

factory, bake shop, restaurants, sales, customer service, logistics,

asset protection, merchandising and corporate

Key Results:

Implemented and trained management team on interviewing techniques and best

practices, conducting workshops and one-on-one coaching sessions that

contributed to sound hiring decisions.

Co-developed company's first-ever standardized non-harassment training,

disciplinary procedures and tracking system that insulated company from

legal risk and ensured consistent and fair discipline processes.

Devised creative and cost-effective incentive and morale-boosting programs

(including special events and a tiered awards structure that increased

employee satisfaction and productivity.

Reworked new-hire orientation program to include HR information and company

resources.

Education & Certifications

CCLF COHORT GROUP I, AFFORDABLE HOUSING: STUDYING TOWARDS USGBC GREEN

ASSOCIATE / HOMES AP

Chicago Career Tech Participant

Internships at City Of Chicago and Elliott Donnelly Youth Center

2010 / 2011

Tribeca Flashpoint, Media Arts Academy: Certified e-Marketing Associate,

CeMA, May - 2011

Chicago Jobs Council Certifications: I. Skills and Strategies for Working

with Employers

II. Retention

Chicago Center for Green Technology Certifications: Six certifications

sustainability, green 2009 building and public policy

Bradley University Peoria,

Illinois

Political Science

Of Note

PROFESSIONAL DEVELOPMENT:

Completed ongoing training in the areas of compensation and benefits,

employee and labor relations, leaves of absence, workers' compensation,

ADA, FMLA and workplace safety/security.

Community Involvement:

Member of several community committees including, business, real estate,

safety, community gardens

Member and moderator of many faith based initiatives

Member Delta Sigma Theta Sorority, Inc.

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